Stroppiana SRL

Trusted Seller
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 2
Watches sold with Buyer Protection: 622

4.7 out of 5 stars  |  Reviews: 341

Detailed explanation of ratings 

 4.8 Shipping
 4.7 Item description
 4.6 Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Josef A. from on 15. February 2024


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Bohužel hodinky přišli nefunkční. Zbytečných 200 euro za poštovné 🙁

Dealer's comment:

Good morning. We apologize for the incident. Unfortunately the watch must have suffered some damage during shipping. When it left us it was in perfect working order. We apologize again for the inconvenience. If you choose another watch from us we will certainly give you a discount to cover the costs incurred

Review by Marin B. from on 24. December 2023


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer. I requested a return and the dealer handled it exceptionally well. Would recommend.

Dealer's comment:

Good morning. Thank you for your positive review. We apologize for the inconvenience, we hope to see you again for a new purchase

Review by AJ K. from on 25. July 2023


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Mário F. from on 27. May 2023


Oris ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Joanna W. from on 06. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Dax J. from on 14. March 2023


Universal ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with us and appreciate your support. We take pride in delivering excellent service to our customers and are glad that we were able to meet your expectations. If you have any further needs or questions, please don't hesitate to reach out to us. We're always here to help and look forward to serving you again in the future. Thanks again for your kind words and for choosing our business! Best regards,

Review by Kay H. from on 21. February 2023


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

All fine. Thank you very much. Regards

Dealer's comment:

Thank you so much for the wonderful comments. It is always a pleasure to have you as our customer. We look forward to having you back soon for another watch.

Review by Cesare G. from on 08. December 2022


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Buono

Review by DANIEL M. from on 19. November 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Kevin Chi Chung W. from on 03. August 2022


Lucien Rochat ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Dino T. from on 04. June 2022


Chronoswiss ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Review by Alessandro V. from on 26. October 2021


Memphis ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Spedizione problematica a parte , tutto OK !

Dealer's comment:

La ringraziamo per l'acquisto. Ci scusiamo per il problema della spedizione.

Review by Christian Algot E. from on 21. July 2021


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Saverio B. from on 06. April 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Onesto

Review by Piergiacomo L. from on 16. December 2020


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Prodotto corrispondente alla descrizione. Attesa un po lunga. Soddisfatto di questa mia prima esperienza.

Review by Henrik V. from on 25. November 2020


Maurice Lacroix ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by MARINO M. from on 10. October 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

OTTIMO COMMERCIANTE, OROLOGIO BUONO STATO D USO E MANUTENZIONE ESSENDO UN 2017. CONSIGLIATO.!!BIASIMO SOLTANTO IL CORRIERE CHE MI HA RECAPITATO LA CONFEZIONE BEN FATTA DELL OROLOGIO DA PARTE DEL SIG. DENNIS. CITOFONATO IL CAMPANELLO DEL MIO STUDIO IL CORRIERE HA ABBANDONATO IL " PACCO" CONTENENTE L OROLOGIO DAVANTI IL PORTONE D" INGRESSO SUL MARCIAPIEDE DELLA STRADA E SE NE E" ANDATO SENZA CHIEDERMI SE ERO L INTERESSATO O MENO E SENZA FARMI FIRMARE NULLA: CONSIGLIEREI PIU" ATTENZIONE E ASSICURAZIONE SULLA SPEDIZIONE. COMUNQUE GRAZIE:!!

Order canceled

Review by George S. from on 16. September 2020


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

no problem

Review by Eric R. from on 09. September 2020


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Le colis m est arrivé à normalement mais par miracle car il avait mal compris mon nom et prénom

Dealer's comment:

Buongiorno, Mi scuso per l'errore nella trascrizione del nome. Cordiali saluti

Review by Craig K. from on 16. July 2020


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch was as described and in perfect condition. He delivered in a timely fashion. Communication was not perfect but watch was

Review by steven from on 01. June 2020


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Overall everything was fine, just If you pack a watch in a box with an aluminium frame, please make sure the watch is protected in the future. I had a couple of scratches on the case because the watch came loose from the holder and was bumping against the aluminium frame.... This is a potty and could easily have been avoided...

Dealer's comment:

Sorry for the scratches we put the watch in the original box and it was well fixed. Probably the courier didn't manage the package well and it takes big shock.

Review by Adelheid H. from on 25. May 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Die Beschreibung des Zifferblattes stimmte nicht. Es wurde angezeigt, es ist silberfarben, was ich so haben wollte. Da dies nicht eindeutig aus dem Bild hervor ging, habe ich nachgefragt beim Händler. In einer e-mail wurde mir das silberfarbene Zifferblatt bestätigt, woraufhin ich die Uhr bestellte. Sie kam an und das Zifferblatt ist weiß, war nicht mein Wunsch. Mir wurde daraufhin von Augusto(Stroppiana) zurück gemailt, es hätte Missverständnisse mit Kollegen gegeben. Bei diesen Summen/Preisen ist das für mich nicht akzeptabel. Außerdem ist das Armband zu kurz für mich. Deshalb bedaure ich, die Uhr zurück geben zu müssen. Ich möchte noch einmal sagen, dass Schnelligkeit, Verpackung und auch Kommunikation des Händlers sehr in Ordnung waren. Nur dieses Missverständnis zur Sache muss ich kritisieren.

Review by Paolo M. from on 17. February 2020


Scatola ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

ottimo commerciante

Review by Marco L. from on 18. January 2020


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Alexandr from on 15. January 2020


Hamilton ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Roger from on 25. November 2019


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

So-so experience.

Dealer's comment:

Hello, There was only a little delay in the shipping, the watch is in very good condition so I don't understand why the experience wasn't very good.

Review by Ivo from on 21. September 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

At first I received the wrong watch. But after some waiting on a response in the matter I send the watch back and received the correct one.

Review by Fabio B. from on 24. June 2019


Aquastar ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

nessuna comunicazione con il commerciante incertezza sull’invio

Dealer's comment:

Buongiorno, Abbiamo gestito la spedizione con il corriere Ferrari ma nonostante i ripetuti solleciti non ci hanno mai fornito il tracking della spedizione. Mi spiace per l'accaduto ma sono contento che sia rimato pienamente soddisfatto dell'orologio che ha acquistato. Grazie Cordiali saluti Augusto

Review by Christian D. from on 18. June 2019


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I am happy with that watch. Thank your very much.

Review by Enrico B. from on 10. February 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-