Over 360 employees facilitating the ideal shopping experience

SwissWatchExpo

Trusted Seller since 2011
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 1981

4.8 out of 5 stars  |  Reviews: 1,159

Detailed explanation of ratings 

 4.9
Shipping
 4.8
Item description
 4.8
Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by hit from on 25. April 2022


Vacheron Constantin Overseas Steel Rose Gold Grey Dial Mens Watch 49150

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Buyer's comment:

風防がひっくり返されて傷が隠されていたなどすこし悪意を感じた。

Dealer's comment:

Thanks for your order, and we know you will enjoy this amazing Overseas for many, many years. Like all SwissWatchExpo watches, this watch was fully authenticated, tested, and timed by our Swiss-trained master watchmaker, right before we listed it for sale. The condition was exactly as described, and everything was to factory specifications. It was checked again, right before we shipped it out, by two different quality control technicians, just to make sure that everything was exactly as it should be. If there is ever a situation where your SwissWatchExpo purchase doesn't live up to your expectations, we do offer a generous return policy, just in case. You got an amazing watch at a phenomenal price, and we know you will love it.

Review by Jose V. from on 24. April 2022


Rolex Oyster Perpetual 24 Nondate Blue Dial Ladies Watch 76080 Box Papers

Buyer recommends this dealer

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Buyer's comment:

-

Review by Craig E. from on 23. April 2022


Rolex GMT Master II Pepsi Red and Blue Bezel Steel Mens Watch 16710 Box Papers

Buyer recommends this dealer

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Buyer's comment:

I was disappointed that the "original papers" that was sent with the watch was not a complete set and one of the certificates was cut up. I hope they will make good and send me a full set of papers for the watch.

Dealer's comment:

Like all of our SwissWatchExpo listings, we picture everything that you will receive with purchase right in the listing. The "original papers" refers to the Rolex Warranty Certificate, which was included and not cut up, so I am not sure to what you are referring. Craig, please give me a call. We will be happy to go over what was included in your package.

Review by Erik C. from on 19. April 2022


Tudor Prince Date Steel Yellow Gold Diamond Mens Watch 72033 Unworn

Buyer recommends this dealer

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Buyer's comment:

-

Older than 30 days

Review by Joseph M. from on 07. April 2022


Omega ...

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Buyer's comment:

Item was exactly as described. I trust the authenticity from this dealer. However, because a wire transfer was my only option to pay, that takes several days to process. The dealer RELISTED the item. Even though we stayed in constant communication during the transaction. I understand they have a business to run, but not allowing the necessary time for the banks to process the wire transfer was disappointing.

Dealer's comment:

We were in constant communication with you, but since Chrono24 handles all logistics having to do with payments and clearing payments, we really rely on them to keep all parties advised as to the progress of the payment. While your payment was being cleared, Chrono24 still had your order marked as "Awaiting Payment," not "Payment Pending." Therefore, we had to relist the watch when we were advised that payment had not been made. We are really happy that it worked out, and that you received your incredible Speedmaster safely. We hope to serve you again in the future.

Review by M J. from on 06. April 2022


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by DENNIS H. from on 14. March 2022


Omega ...

Buyer recommends this dealer

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Buyer's comment:

-

Order canceled

Review by J from on 08. March 2022


Vacheron Constantin ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Peng S. from on 01. March 2022


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

Solid

Review by Lori G. from on 19. February 2022


Omega ...

Buyer recommends this dealer

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Buyer's comment:

The dealer was perfect……UPS delivered the watch without a signature and left it by the garage, I was not happy but fortunately I received the watch and it all turned out fine. Packaging was great!

Review by Bernard J. from on 18. February 2022


Omega ...

Buyer recommends this dealer

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Communication

Buyer's comment:

I was very pleased with the service provided by this dealer

Review by Kevin C. from on 05. February 2022


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by CL C. from on 04. February 2022


Patek Philippe ...

Buyer recommends this dealer

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Buyer's comment:

The watch was in superb condition as described and authenticated by official Patek Philippe Service center. The certificate however had been liquid papered to cover owner’s name and as such was rejected by Patek’s service center. If it was correctly described as such in seller’s description of the item, I would probably have chosen to buy from another seller. Seller also refused to discount it for the amount it will cost me to get an extract of archives - which already cannot in anyway be treated as having the same value as the original certificate.

Review by Viet P. from on 16. January 2022


Omega ...

Buyer recommends this dealer

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Item description

Buyer's comment:

Thankfully everything arrived safely. Watch box was stuffed into 3 UPS boxes that were not the right size. Might be good for the seller to invest in an air packing machine and some cardboard boxes.

Review by John H from on 16. January 2022


Omega ...

Buyer recommends this dealer

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Buyer's comment:

Watch was nicely packed. Did not like the plastic wrap around the face of the watch or the sticker. The watch should come clean so you can get an accurate look at it. If the sticker is removed you can’t return. Condition of watch didn’t match pictures. Unsure if it’s just a residue from the wrap and stickers but it’s still annoying.

Review by RT from on 10. January 2022


Cartier ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by Derek B. from on 02. January 2022


Cartier ...

Buyer recommends this dealer

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Buyer's comment:

The watch did not come with spare band links, which is needed.

Review by Nabil O. from on 29. December 2021


Rolex ...

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Buyer's comment:

Die gekaufte Uhr war in einem super Zustand und der Versand war super schnell. Gekauft habe ich die Uhr mit Original-Box und Papiere (laut Beschreibung). Angekommen ist die Uhr ohne Original-Box. Laut Händler sei es ein automatisierter Chrono24-Fehler und behauptet die Original-Box sei kein Bestandteil der Uhr, da diese nicht mit auf den Bildern zusehen waren. Eine fragwürdige Aussage. Zusätzlich muss man mit ca. 19% Einfuhrsteuer rechnen, welches aber schon davor bekannt war.

Review by Thomas S. from on 28. December 2021


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

Thank You for the business

Dealer's comment:

We appreciate your business and want to thank you for taking time out of your day to leave us a review. We look forward to doing more business with you in the future and will be here whenever you are ready for the next one! - SwissWatchExpo Team

Order canceled

Review by Wai Man H. from on 14. December 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Good service

Review by sami k. from on 04. November 2021


Rolex ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by William K. from on 01. November 2021


Omega ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by Steeve M. from on 18. October 2021


Audemars Piguet ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by Richard H. from on 03. September 2021


Rolex ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by ヴ from on 11. August 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

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Buyer's comment:

早く丁寧な対応ありがとうございます。

Review by Christian Algot E. from on 08. August 2021


Panerai ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by Christian K. from on 07. August 2021


Omega ...

Buyer recommends this dealer

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Buyer's comment:

Packing and shipping was not what I expected, but it arrived exactly as described. Smooth transaction.

Review by Christian S. from on 07. August 2021


TAG Heuer ...

Buyer recommends this dealer

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Buyer's comment:

Great watch in as new condition at a reasonable price.

Review by Ernest L. from on 29. June 2021


Omega ...

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Buyer's comment:

Quick shipping and protective packaging, comes with all the items in the picture, missing a pictogram card somehow unfortunately which is knows on the picture, have a scratch line on the watch front Crystal that is not obvious on the picture nor the description, the scratch is only apparent when look under strong light, the watch was discovered to have non original and non matching spring bar when I bring it to my omega boutique

Dealer's comment:

We are so happy to hear that you received your amazing Speedmaster. As we discussed, the tiny scratch on the crystal, which you can only see under strong light, was obvious in the photos in the listing. This is one of the great benefits of SwissWatchExpo: we only use photos of the actual watch for sale in our listings, not stock photos. This way, you can see the actual condition of the watch for yourself before you place your order. For any pre-owned watch, whether it is for sale on Chrono24 or any other platform, there are character marks that indicate that the watch had a previous life. I would not be the least bit concerned about this almost imperceptible scratch, but instead focus on what an amazing watch you got, and such a great price. Naturally, if it does bother you, we have a generous return policy, and you are welcome to return the item.

Order canceled

Review by Mark T. from on 21. June 2021


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

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