SwissWatchExpo

Trusted Seller
This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 3192

4.7 out of 5 stars  |  Reviews: 1815

Detailed explanation of ratings 

 4.8 Shipping
 4.8 Item description
 4.7 Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Ramon D. from on 13. April 2024


Omega Omega Speedmaster Date Yellow Dial Steel Mens Watch 3511.12.00

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very accurate description and prompt delivery

Review by Alfred S. from on 09. April 2024


Breitling Breitling Avenger Hurricane 50 Breitlight Mens Watch XB1210 Box Card

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The reason I gave a three star for shipping, was I had a VERY BAD experience with UPS Bahamas, which was no fault of the SELLER. Seller got the package shipped very quickly, Thanks!!! I will recommend the SELLER to very one.

Older than 30 days

Review by Franco M from on 22. January 2024


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I bought two 5k around watches to them at the same time and forget about getting a better deal, they Didn’t even bother to say thank you… just another commercial transaction. So, big meeeh

Review by Edward U. from on 07. January 2024


Breitling ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Order canceled

Review by Antonio C. from on 27. November 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Edward R. from on 14. November 2023


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by James N. from on 12. October 2023


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very professional dealer.

Review by Oscar V. from on 08. July 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Robert T. from on 15. June 2023


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Butrit A. from on 13. June 2023


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Aller verlief gut es gab leider nur ein Problem mit dem Versanddienstleister dafür kann aber der Händler nichts, der Artikel war wie beschrieben im exzellenten Zustand es gab jedoch Abweichungen die verkraftbar waren was das Ziffernblatt betrifft (Perlmutt) und es nur in bestimmten Winkeln dem Produktbild entsprichten bzw. die Erwartung sogar übertrifft der Kontakt mit dem Händler war vergleichsweise überschaubar und eher mäßig die Antworten waren immer freundlich jedoch oftmals eher „unzuvorkommend“ überspitzt gesagt auf Nachfrage nach nochmehr Bilder hat sich nichts ergeben und man wurde abgewimmelt und die Antwortzeiten variieren bin 1 min bis hin zu 10 std vermutlich auch wegen der Zeitverschiebung von Deutschland und den USA alles in allem lässt sich sagen das ich eine super Erfahrung hatte mit dem Händler und auch in Zukunft Uhren bei dem Händler laufe im übrigen Achtung 19% mwst !!! Bei Einfuhr Amerika Import

Review by Daniel P. from on 06. May 2023


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Sergio L. from on 03. May 2023


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Marco Francesco C. from on 02. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Arlie W. from on 16. April 2023


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Frank M. from on 06. April 2023


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Timothy H. from on 21. March 2023


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Anna L. from on 14. March 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Fast shipping and as shown on post

Review by sein w. from on 09. March 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

na

Review by Craig P. from on 17. February 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Jason Y. from on 14. February 2023


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Julio H. from on 12. February 2023


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Philip P. from on 17. January 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Didn't buy but they answered my questions really quickly and they are known in the market.

Review by Emil M. from on 04. January 2023


Rolex ...

Shipping
Item description

Buyer's comment:

Ok

Dealer's comment:

Emil, before shipping, we sent you a message that said "Please confirm that you're aware of the VAT charges your customs will expect you to pay to them directly." Your response was "Yes, please send immediately." We shipped the exact watch you ordered as quickly as possible, completely insured, with a signature required. Then you sent a message that said "Hi. I needed to pay ~1198 eur in VAT to recieve the watch from the delivery company. This can not be correct. VAT is not applicable to used products, only new ones. Please look into this promptly and get back to me." This truly does not make sense, as you confirmed before we shipped the watch that you knew you would need to pay the VAT. I know that you were confused about the applicability of Sweden's VAT tax on pre-owned watches, but your complaint is truly with the Swedish government, not with us as a seller. Almost every watch sold on Chrono24 is taxed in one way or another, and the watches are a phenomenal value, even when you consider the added expense of the applicable taxes. You got a wonderful watch, and an amazing value, and you should be extremely happy with your purchase.

Review by Eric W. from on 02. January 2023


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I appreciated the sales associate Face Timing with me to show me the watch. It arrived via UPS within two days. However, upon arrival, I noticed that the GMT hand was off by two hours. I contacted the seller and they sent me a return label. However, when I called several days later to make sure they had received it, they had not. After some investigation, we learned that they sent me the wrong return label information. Once that was resolved, they received the watch and repairs it quickly and retuned it to me, even though I was at a different address for thr Holidays.

Order canceled

Review by M from on 26. December 2022


Audemars Piguet ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Armen Y. from on 03. November 2022


Breguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very easy to do business with SwissWatchExpo, very pleasant and knowledgeable folks, shipping was very quick. My one piece of feedback is to advise this dealer to commit to their stated practice of servicing watches prior to listing. A commitment to service typically allows a buyer to be able to learn the date of last service and what that service entailed -- details that were not included in the sale, and that I was unable to obtain, either over email or telephone. Without a service record, any service that may have been performed carries far less weight, and naturally affects resale value.

Review by Connor R. from on 24. October 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Only problem that I had is that the watch was listed as having box and papers but was actually missing some papers.

Review by Ahsan K. from on 20. October 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The packaging was good however the description of the watch was incorrect,

Review by yatan.watch from on 18. October 2022


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

箱が純正のものでは無かったのが残念。 価格やサービス面では満足。 素晴らしい時計をありがとう

Review by David L. from on 17. October 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch looked better then the pictures. The packaging and the steps they took to insure it would not be damaged during the shipping was fantastic. Definitely had the best communication I’ve ever experienced for a luxury dealer but they’re still a luxury dealer so commission could be better. I would recommend calling them if you can. If you do that they’re communication is 10/10.