Over 79,000 users from around the world give us 4.8/5 stars

SwissWatchExpo

Trusted Seller since 2011
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 1691

4.8 out of 5 stars  |  Reviews: 978

Detailed explanation of ratings 

 4.9
Shipping
 4.8
Item description
 4.8
Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Viet P. from on 16. January 2022


Omega Speedmaster MoonPhase Chronograph Mens Watch 3575.20.00 Box Card

Buyer recommends this dealer

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Buyer's comment:

Thankfully everything arrived safely. Watch box was stuffed into 3 UPS boxes that were not the right size. Might be good for the seller to invest in an air packing machine and some cardboard boxes.

Review by John H from on 16. January 2022


Omega Speedmaster 38 Co-Axial Chronograph Mens Watch 324.30.38.40.06.001

Buyer recommends this dealer

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Buyer's comment:

Watch was nicely packed. Did not like the plastic wrap around the face of the watch or the sticker. The watch should come clean so you can get an accurate look at it. If the sticker is removed you can’t return. Condition of watch didn’t match pictures. Unsure if it’s just a residue from the wrap and stickers but it’s still annoying.

Review by RT from on 10. January 2022


Cartier Tank Must Large Steel Green Dial Ladies Watch WSTA0056 Unworn

Buyer recommends this dealer

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Buyer's comment:

-

Review by Derek B. from on 02. January 2022


Cartier Roadster XL Chronograph Black Dial Mens Watch W62020X6 Box Papers

Buyer recommends this dealer

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Buyer's comment:

The watch did not come with spare band links, which is needed.

Review by Nabil O. from on 29. December 2021


Rolex Oyster Perpetual Grey Dial Oyster Bracelet Ladies Watch 67230

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Buyer's comment:

Die gekaufte Uhr war in einem super Zustand und der Versand war super schnell. Gekauft habe ich die Uhr mit Original-Box und Papiere (laut Beschreibung). Angekommen ist die Uhr ohne Original-Box. Laut Händler sei es ein automatisierter Chrono24-Fehler und behauptet die Original-Box sei kein Bestandteil der Uhr, da diese nicht mit auf den Bildern zusehen waren. Eine fragwürdige Aussage. Zusätzlich muss man mit ca. 19% Einfuhrsteuer rechnen, welches aber schon davor bekannt war.

Review by Thomas S. from on 28. December 2021


Rolex Daytona Steel White Dial Chronograph Mens Watch 116520

Buyer recommends this dealer

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Buyer's comment:

Thank You for the business

Dealer's comment:

We appreciate your business and want to thank you for taking time out of your day to leave us a review. We look forward to doing more business with you in the future and will be here whenever you are ready for the next one! - SwissWatchExpo Team

Older than 30 days

Order canceled

Review by Wai Man H. from on 14. December 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Good service

Review by sami k. from on 04. November 2021


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by William K. from on 01. November 2021


Omega ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by Steeve M. from on 18. October 2021


Audemars Piguet ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by Richard H. from on 03. September 2021


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by ヴ from on 11. August 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

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Buyer's comment:

早く丁寧な対応ありがとうございます。

Review by Christian Algot E. from on 08. August 2021


Panerai ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by Christian K. from on 07. August 2021


Omega ...

Buyer recommends this dealer

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Buyer's comment:

Packing and shipping was not what I expected, but it arrived exactly as described. Smooth transaction.

Review by Christian S. from on 07. August 2021


TAG Heuer ...

Buyer recommends this dealer

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Buyer's comment:

Great watch in as new condition at a reasonable price.

Review by Ernest L. from on 29. June 2021


Omega ...

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Buyer's comment:

Quick shipping and protective packaging, comes with all the items in the picture, missing a pictogram card somehow unfortunately which is knows on the picture, have a scratch line on the watch front Crystal that is not obvious on the picture nor the description, the scratch is only apparent when look under strong light, the watch was discovered to have non original and non matching spring bar when I bring it to my omega boutique

Dealer's comment:

We are so happy to hear that you received your amazing Speedmaster. As we discussed, the tiny scratch on the crystal, which you can only see under strong light, was obvious in the photos in the listing. This is one of the great benefits of SwissWatchExpo: we only use photos of the actual watch for sale in our listings, not stock photos. This way, you can see the actual condition of the watch for yourself before you place your order. For any pre-owned watch, whether it is for sale on Chrono24 or any other platform, there are character marks that indicate that the watch had a previous life. I would not be the least bit concerned about this almost imperceptible scratch, but instead focus on what an amazing watch you got, and such a great price. Naturally, if it does bother you, we have a generous return policy, and you are welcome to return the item.

Order canceled

Review by Mark T. from on 21. June 2021


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Ron G. from on 21. June 2021


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by Chris K. from on 13. June 2021


Breitling ...

Buyer recommends this dealer

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Buyer's comment:

Would purchase from them again. Especially considering this was my first used watch purchase, the process and result matched my expectations.

Order canceled

Review by Paul A. from on 31. May 2021


Cartier ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Tom D. from on 17. May 2021


Omega ...

Buyer recommends this dealer

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Buyer's comment:

Fulfilment of the order was excellent . Quick and trouble free. My only complaint - common to many vendors on this site - is that the colour of the dial in the pictures bears no resemblance to the actual watch, a consequence presumably of flash photography . For a current model that can be tried on in a dealer , no problem, but for a discontinued model like the one I bought (early Omega Aqua Terra) , it’s a big issue as you rely on the vendors’ photos. Most of the pictures of the watch showed a vibrant blue dial whereas the reality is a very subdued/dull blue dial. There have simply been no lighting conditions, indoors or out, where the dial colour of the watch I bought has looked anything like the vendors’ photos.

Dealer's comment:

We are so glad to hear that your watch arrived quickly and safely. At SwissWatchExpo, every photo in every one of our 2,000+ listings is of the actual watch for sale; we never use any kind of stock photos. This way, you can see the exact condition of the watch for yourself, and judge things like dial color and finish so that there are no surprises. Of course, every computer and mobile device renders colors differently, so it might look different to you from the watch you received. But be assured, the photos in the listing are of the actual watch that we shipped to you. I ran a quick Google search of this model number, and most of the photos from various sources all over the world looked very similar to ours. Notably, the colors in the photo on the Omega site itself looks very similar to ours: https://www.omegawatches.com/en-us/watch-omega-seamaster-aqua-terra-mid-size-chronometer-25048000 Thanks for your order, and we hope to serve you again in the future.

Review by Jonathan C. from on 28. April 2021


Omega ...

Buyer recommends this dealer

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Buyer's comment:

Watch was packaged in several UPS envelopes. Appreciated the extra gifts. Unfortunately, watch was returned.

Review by William F. from on 09. April 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

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Buyer's comment:

Fast service!

Review by Charlie C. from on 05. April 2021


Cartier ...

Buyer recommends this dealer

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Buyer's comment:

The watch was in great condition but even though the photos showed that the band would fit my wrist it is too small to do so, but with their number of watches it could be a mix up in the picture posted. I am in the process of acquiring additional links or returning for an exchange.

Review by David F. from on 18. March 2021


Rolex ...

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Buyer's comment:

Oversold in watch condition: Was offered as 'very good' - my official Rolex dealer in Switzerland visually inspected the watch: partially broken tritium on minute hand, minor dent on clasp, more polished than described. All in all, a watch in 'Good' condition. Slight disappointment. Seller would not send me a video of the functions, only 'sale' text.

Dealer's comment:

This watch, which was made in 1987-1988, is 34 years old, and in amazing condition for a watch of this vintage. Beyond amazing, actually! The photos in the listing were true and accurate photos of the actual watch for sale. We provide these high-res images of the actual watch for sale in all of our listings so that you can see exactly what you are going to receive, with no surprises. We do not send video of the functions of the watches because they are fully verified and tested by our Rolex-trained master watchmaker, right before they are shipped out. All of our watches are backed by a Warranty and an Authenticity Guarantee, and we offer a generous return policy, just in case.

Review by MMansoor from on 16. March 2021


Jaeger-LeCoultre ...

Buyer recommends this dealer

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Buyer's comment:

Professional company and friendly staff. I received the watch intact , however the style of the watch and the way it wears did not match my expectation. I returned it without any issues

Review by Thomas P. from on 16. March 2021


Rolex ...

Buyer recommends this dealer

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Communication

Buyer's comment:

The watch I purchased had an issue and needed to be immediately sent back for service, but SWE took care of it for me. I was going to be charged to ship the watch back, but they ended up footing the bill. They were very polite and communication was good throughout. I'd like to see them start shipping overnight only, because who wants their watch bouncing around in a truck for a couple of days? All in all, they made good on the sale and took care of me. The watch was every bit as nice as they described.

Review by NAIT SAADA C. from on 16. March 2021


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

-

Review by Hannah P. from on 19. January 2021


Rolex ...

Buyer recommends this dealer

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Buyer's comment:

The watch is just gorgeous, very pleased. I just wish he dealer had been willing to send me a couple “real life pics”. I understand it’s not their policy, but mother of pearl can look very different in person than in professional photos, and it would have helped put my mind at ease. But all turned out great and I am very happy. I would definitely buy from them again!

Review by Haaris A. from on 05. January 2021


Omega ...

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Buyer's comment:

Make sure what you pictured the item as should be excatly what you get. No missing links. In our case we saw the watch we liked and we never got the papers and the international warranty card which was show and said in the statement advertisment of the watch that all is included. We are communicating with the team of this dealer but sadly no response as yet.

Dealer's comment:

SwissWatchExpo is glad you got the watch you really liked and decided to keep it. Before we shipped this watch, we reached out to inform you that we would be providing a complimentary appraisal with this watch, documenting serial number and all appropriate information as we were unable to locate the original warranty card. We always give our clients the opportunity to cancel the order, or even return the item within the 14 days provided. We noted that you stated that this was fine and we shipped the watch to you in a timely manner. We are always available to answer any questions that you may have. We hope you will continue to enjoy your watch as it is a fantastic choice. - SwissWatchExpo Team