Il Duca Orologi srl Milano

Trusted Seller
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 7
Watches sold with Buyer Protection: 316

4.6 out of 5 stars  |  Reviews: 255

Detailed explanation of ratings 

 4.7 Shipping
 4.7 Item description
 4.6 Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Giuseppe T. from on 11. March 2023


Rolex Wimbledon ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by Jordan H. from on 02. March 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by MITSURU T. from on 02. December 2022


Girard Perregaux ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Grazie per la consegna rapida, ho ricevuto l'orologio il 19 novembre. L'orologio in sé è molto bello e in buone condizioni e ne sono soddisfatto, ma quando l'ho misurato con il mio cronografo, è piuttosto instabile e i passi variano notevolmente. Credo che ci sia un periodo di garanzia di un anno, ma sarebbe possibile far revisionare il movimento?

Review by lawrence g. from on 01. April 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Bezel of the watch was stuck but the dealer paid the reparation costs. Good and friendly communication. Would recommend.

Dealer's comment:

thanks

Review by S. L. from on 07. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Zuverlässiger Händler, der sehr schnell antwortet. Die Antworten waren aber sehr kurz und der Versand hat ein paar Tage länger als erwartet gedauert.

Review by Michael H. from on 21. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Soweit zufrieden! Gerne wieder!

Dealer's comment:

Thank you for your purchase and happy for your satisfaction, happy for serving you again in the future

Review by Stéphane M. from on 02. February 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I asked for adjust the size of the strap at my wrist…but it was not done…However, everything was ok, and the watch is perfect ? Thanks

Review by Christopher S. from on 01. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I am not fond of the way I received the watch. I was at work, when I received a message that the parcel had arrived at home. No one was at home, so my first though was "it must have been delivered to the local package shop". But it was just laying there, in front of my door. I was not expecting. Anyways, received the watch, and it was in mint conditions.

Dealer's comment:

Thank you very much for your purchase, we are investigating about the shipping as we have agreed delivery in hand. Kind regards

Review by H.O from on 24. August 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch dial has stained, but it is not notified in the watch description. However, I'm satisfied because I got enough after-sales support when I told the condition of this watch to them.

Review by Emily C. from on 07. May 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

ty

Review by ANDREAS Y. from on 15. February 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

thank you

Review by Dirk W. from on 11. November 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Mathias N. from on 04. September 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Davide C. from on 16. August 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Viktor Dünkelmann from on 17. July 2020


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

„Verkauf hat leider nicht stattgefunden !“ Nach erhalt der Uhr, wurde Feuchtigkeit unter dem Uhrglas von mir festgestellt! Uhr wurde laut Verkäufer vor Versand auf Wasserdichte überprüft. „Der Uhrmacher hatte wohl seine Hausaufgaben nicht richtig gemacht“ Retoure hat mich nur Ärger und ca. 100 € gekostet !

Dealer's comment:

we are so sorry for the inconvenience, the proof test has been done. we can refund you for the amount of the shipping. thank you

Review by George N. from on 04. June 2020


Jaeger-LeCoultre ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your purchase, we will be glad to serve you again in the future

Review by Michael F. from on 15. January 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

5 Stars

Review by cesare p. from on 19. December 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

grazie

Review by Roland R. from on 11. December 2019


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Die Verpackung war etwas unprofessionell, denn es wurde keine feste Kartonage, sondern nur Packpapier und Kunststofffolie verwendet, die dick mit Klebeband zusammen gehalten wurde. Die Verpackung konnte nur mühsam wieder durch Zerschneiden in kleine Stückchen geöffnet werden. Das war ein kleines Manko, leider. Sonst sehr gute und schnelle Korrespondenz. Eine sehr schöne und gut erhaltene Patek. Grazie!