Element iN Time NYC

Trusted Seller
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 4
Watches sold with Buyer Protection: 1010

4.9 out of 5 stars  |  Reviews: 710

Detailed explanation of ratings 

 4.9 Shipping
 4.9 Item description
 4.9 Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Maximiliano N. from on 27. August 2023


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

5 estrellas a Chrono 24 No he tenido ninguna relación con el vendedor comercial

Dealer's comment:

Gracias :) si, no hicimos negocio pk el cliente no quiso asumir los gastos aduaneros. Un recuerdo a todos futuros clientes que nosotros EiT NYC estamos ubicados en estados unidos e que envios a cualquier otra destinación implica VAT/IVA al apis de destino e estos gastos son siempre a cargo del comprador. Un Saludo e Vuelva Siempre!

Review by Ernesto M. from on 01. August 2023


Panerai ...

Shipping
Item description
Communication

Buyer's comment:

La caja en que llegó el reloj, es algo distinta a la de los otros relojes paneras que tengo. Por otro lado, la correa tiene un solo hojal donde sujeta al final en lugar de dos, como los he visto en tienda, y como es otro de los Panera I que tengo. Me gustaría saber por parte del vendedor, si es así, o sufrió alguna modificación.

Dealer's comment:

Hola, nos entristece que en lugar de contactarnos directamente con sus preguntas haya dejado un comentario negativo y una mala recomendación. Nosotros somos humanos, los relojes son máquinas y muchas cosas pueden pasar pero siempre encontramos una solución solo bastaba que hable con nosotros :) Respondiendo a sus preguntas, el estuche que le llegó con su Panerai es el nuevo modelo de estuches lanzado este año (2023) lo que muestra que recibió un producto nuevo, y lo puede confirmar online. Cuanto al ojal de la correa no estamos seguros de lo que pasó, posiblemente se soltó en la boutique Panerai o acá con nosotros pero si confirmamos que la correa debería tener dos. Gracias por todo

Review by Jonas D. from on 05. October 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

thank you and hope to see you soon so we can attempt to reach the 5 stars 😅 cheers from the EiT Watch Fam!

Order canceled

Review by George S. from on 24. November 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Order canceled

Review by Patrick C. from on 16. April 2021


Panerai ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Sean A. from on 01. August 2020


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent customer service and great communication. They are accountable, no hurtles to jump over and a pleasure to deal with. The right type of people to be dealing in luxury watches.

Dealer's comment:

thank you for the nice words, hope to see you back soon. all the best from the EiT Team :)

Order canceled

Review by Jake M. from on 08. April 2020


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Order canceled

Review by YOSHIFUMI W. from on 28. March 2020


Vacheron Constantin ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by TADASHI M. from on 30. December 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

とても迅速な対応して頂きありがとうございました。プレゼントだったので、 ROLEXのショッパーなどが付属しているとなおよかったように思います。

Review by Warren B. from on 02. December 2019


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Beautiful piece with all B&Ps. The only issue that I am waiting to rectify is that I was told that a 2nd Plexi dome was included. I have not received and am hopeful that EIT will send the dome/crystal. They were great to do business with and seem honest and trustworthy.

Dealer's comment:

thanks, you bought a very nice and rare watch :) hope you enjoy it! PS: The crystal was in the secret compartment in the box!! Remember, before panicking always message or call. Best regards :)

Review by Xianglin W. from on 28. November 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch has some cosmetic problem; it’s manufacturing issue, but fixed locally.

Dealer's comment:

you should add: Cosmetic blemish noticed 4 days after reception! if it was there when we shipped it i guess it wasn't noticed immediately :) for the record we offered to fix for free :) still we appreciate your business and if any other issue arises feel free to contact us. best regards,

Review by from on 22. November 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Yinlee L. from on 16. September 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

As a 1st time buyer from EiNT through Chrono24, I felt disappointed initially but at the end the buying process had become one of my most memorable and pleasing online purchase experience so far. I called for a mediation process with EiNT via Chrono24 due to discrepancies in the Rolex watch that I received because it did not meet my expectation 100%. Through out the mediation time period, EiNT has demonstrated a high level of professionalism and sincerity with single objective - to arrive at an amicable resolution, focused in making sure that me (EiNT Customer) is satisfied and happy with the purchase. Indeed, I am lucky and very happy that EiNT had made all effort to accommodate my rightful demand on the reasonable compensation that I asked for. I must say, leveraging on Chrono24 platform EiNT is the right kind of online store that contributes positively in creating consumer worries free online shopping purchase experience worldwide, in particularly in the context of used luxurious wrist watch business. Thank you EiNT and Chrono24. Keep up with your good business ethic, conduct and practices. A Happy Customer. Cheers.

Dealer's comment:

yes that sums up the deal, we couldn't put it any better ourselves. and like we told this fantastic buyer we aren't perfect, flaws do occur. the difference is we stand behind and will not cease until we have a happy client :) thank you for your business, for the patience and trust, we know it's not easy being in Singapore---Buying on a German Based Website---From a New York Vendor and having to deal with a issue on delivery, however it's it the toughest moments that the strong emerge :) best wishes from the iN team!

Review by Flavio N. from on 17. June 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Fantastic dealers. Very prompt communication. Would certainly buy from them again.

Review by Tyrone W. from on 30. April 2019


Breguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Good dealer

Review by maurizio f. from on 12. December 2018


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Commerciante con sede a New York per cui comunicazione basica. Veloce il recapito e ottimo il confezionamento. Consiglio il commerciante agli utenti.

Dealer's comment:

Graziel Mille, Ciao Bello ;)

Review by Joseph R. from on 02. May 2018


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very helpful and timely service. Even went above and beyond. Highly recommended!

Dealer's comment:

Thank You for the kind words, it was a pleasure working with you.

Review by KAZUYA M. from on 22. March 2018


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Antonios from on 07. March 2018


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Overall this is a timepiece I like. However the watch did not fit my wrist although the size of my wrist is smaller than the one required in the description. They offered to send a new link that after all belonged to another bracelet and was also scratched. At the end they asked me to send over the bracelet even though I had told them that I would be abroad. In addition, the watch was seriously polished, which was hard to see at the photos. There is a very evident mark around the crown. I overpaid for it and probably would not buy from this dealer again. My first purchase here, lesson learned.

Review by Chad from on 07. February 2018


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Gary and the team at Element iN Time were a pleasure to deal with. Chrono24 staff were very expedient with all correspondence and support. Highly recommend!

Review by pierre m. from on 13. December 2017


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hello, We apologize if we were vague in the description, we did mention hairlines all around and because it is a gold shell watch it can't be polished. Also the best description are the pictures, as a wise man once said 1 picture speaks 1000 words, and if the ones posted aren't enough we can send you more. Regardless we apologize for any inconvenience, we hope we can make it up to you in the future, just bring it to our attention. Thank you and Best Regards,

Review by 哲哉 平. from on 13. December 2017


Panerai ...

Shipping
Item description
Communication

Buyer's comment:

説明では針の擦れ、劣化はないとのことでしたが、現品では擦れが認められすぐに正規のオーバーホール(針交換含む)に出しました。針の擦れ、劣化が前もって判っていれば日本の中古で98万前後で同じ状態のものが購入できたので30万円ほど損しました。購入したことを後悔しています。