Over 79,000 users from around the world give us 4.8/5 stars

TodoReloj

Trusted Seller since 2008
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 3
Watches sold with Buyer Protection: 824

4.8 out of 5 stars  |  Reviews: 475

Detailed explanation of ratings 

 4.9
Shipping
 4.8
Item description
 4.8
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Burkhard R. from on 01. January 2022


Breitling Navitimer Airborne

Shipping
Item description
Communication

Buyer's comment:

Die Uhr kam mit einem Defekt an, der auch bei einer oberflächlichen Prüfung durch den Händler hätte auffallen müssen. Deshalb der eine Stern bei "Wie sehr stimmt der Artikel mit den BIldern der Beschreibung überein". Wenn man nur den ersten optischen Eindruck bewertete hätte, hätte der Händler auch hier 5 Sterne bekommen, was jedoch zu einem irreführenden Gesamtergebnis geführt hätte. Der Händler hat auf die Reklamation korrekter Weise mit dem Angebot der Rückgängigmachung des Kaufes oder Reparatur bei ihm reagiert. Da ich zum Einen nicht die Hin- und Herschickerei zwischen Spanien und Deutschland un Kauf nehmen wollte, zum Anderen einer Reparatur vor Ort nicht traute, haben wir uns über einen Preisnachlass in Höhe eines Teiles der Reparaturkosten in Deutschland geinigt.

Older than 30 days

Order canceled

Review by Maarten J. from on 16. December 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

After order placed and payment made it appeared that inventory was not up to date and strap not available anymore. Refund process was started but then it still takes about a week to get your money back from chrono24. But can’t blame the seller for that. Chrono24 should really enhance this refund process when the seller makes a mistake .

Dealer's comment:

Hello Mr. J. We sincerely apologize for our mistake and apologize for any inconvenience caused to you. We appreciate your understanding message.

Review by Paul B. from on 01. December 2021


Omega ...

Buyer recommends this dealer

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Communication

Buyer's comment:

As one of what Omega called a “National Production” with a case produced and assemble in Spain, the watch was not quite what I expected. However, the process of cancelling the order and getting a full refund was made as easy as possible with the dealer’s complete cooperation.

Review by Vincent T. from on 13. November 2021


JeanRichard ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by Simone P. from on 10. November 2021


Rolex ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Dealer's comment:

Hello Mrs P. We are sorry for the delays and promblems with FedEx delivery. We spoke with FedEx and according to them, one of the parcel sorting machines that they have at the Paris airport was broken, this caused delays of several days that affected to their deliveries in Europe at that moment. Sorry for all the inconveniences Regards Tomás R.

Review by G from on 04. November 2021


Rolex ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

Trustworthy, fast communication and fast delivery. extra attention for packaging, the watch came in a very exclusive and luxury box. recommended

Review by Mario G. from on 26. October 2021


Oris ...

Buyer recommends this dealer

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Communication

Buyer's comment:

Es hat alles wunderbar geklappt. Die Zeit bis ich eine Antwort bekam, dauerte etwas lang.

Review by Stef V. from on 28. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

-

Review by Mar D. from on 31. August 2021


Chanel ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Edoardo B. from on 30. August 2021


Wakmann ...

Buyer recommends this dealer

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Item description
Communication

Buyer's comment:

I received the watch and it is as described. excellent quality, I had sent a message to the seller to delay the shipment ... he never answered me ...

Review by Noor from on 27. August 2021


Audemars Piguet ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by Sebastian H. from on 22. August 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Jorge D. from on 02. August 2021


Omega ...

Buyer recommends this dealer

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Item description

Buyer's comment:

Me siento bien y cómodo en Crono 24, cada vez más, Jorge.

Review by Martin K. from on 01. August 2021


Chopard ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Review by Jorge D. from on 19. July 2021


Oris ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Cada vez me siento mejor comprando en Crono 24, Jorge.

Review by Szabolcs J. from on 26. June 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Jorge D. from on 26. June 2021


Corum ...

Buyer recommends this dealer

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Buyer's comment:

Cada vez me siento más cómodo en Crono 24, son serios, muy bien gracias. Jorge.

Review by Rafael S. from on 12. June 2021


TAG Heuer ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

Devolví el reloj por un problema con una de las funciones del reloj ( fecha ) Pero el trato del profesional fue excelente.

Review by Roman G. from on 13. May 2021


Omega ...

Buyer recommends this dealer

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Communication

Buyer's comment:

Really nice dealer. Just a scratch on the glass. Hopefully, I can polish it a little… But still a good dealer :)

Review by Ulrich K. from on 27. April 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Tomasz S. from on 21. April 2021


Zenith ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

All as agreed.

Review by Diego S. from on 26. March 2021


Baume & Mercier ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

-

Order canceled

Review by Robert L. from on 18. January 2021


Ulysse Nardin ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Viorel L. from on 26. December 2020


IWC ...

Buyer recommends this dealer

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Item description
Communication

Buyer's comment:

Comunication with Dealer, packaging and dispatch was good, as expected. Description of watch - "Worn, from no trace of use to hardly visible traces of use" did not fit with my understanding/ expectation The watch has visible scratches, which I would nor call them, hardly visible. The box of the watch was in very poor condition.

Dealer's comment:

Hello, We appreciate apreciate your recomendation. Although we understand that all opinions are subjective(ours too), we have to disagree with some of the assessments made in relation to the description. Regarding the condition of the watch,in our opinion it is in very good condition with slight signs of use, although we understand that you may see it differently. We could have polished the watch and it would look like new, but today many customers prefer not to polish the watches. Regarding the watch case, the first thing to say is that it is the original of the watch since it has the IWC sticker with the watch numbering (many IWC boxes do not have those stickers). The box has cosmetic defects on the outside (visible in the photo) thats true, but it is not in "very poor condition" as defects on it are only aesthetical, it is not broken and the interior has no defects. Exterior defects are due to the materials that IWC uses in some of its boxes, which can cause them to deteriorate under certain conditions. In any case, we believe that both things are compensated by the fact that we have made a discount on the original price and also that, at your request, we have replaced the original brown strap (which was used but in very good condition) for a brand new black IWC strap at no cost for you, as you didn't liked the brown color.

Review by J from on 03. December 2020


Baume & Mercier ...

Buyer recommends this dealer

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Item description

Buyer's comment:

-

Review by Francesco C. from on 06. November 2020


Vacheron Constantin ...

Buyer recommends this dealer

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Item description
Communication

Buyer's comment:

Ho ordinato una buckle in oro Vacheron da 16mm (secondo l'annuncio). Mi é arrivata una buckle in oro da 14mm. La comunicazione con il venditore é stata impeccabile, ma non capisco come é stato possibile l'errore. Comunque il venditore si é dimostrato assolutamente ragionevole nell'accettare il reso ed il rimborso. Resto in attesa del rimborso. Alla prossima.

Dealer's comment:

Ci rammarichiamo dell'errore nella misurazione della fibbia e siamo contenti che tutto sia stato risolto in modo soddisfacente

Review by Carlo R. from on 05. November 2020


Rolex ...

Buyer recommends this dealer

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Communication

Buyer's comment:

At The end I did not buy the watch (shipped back) but I can strongly recommend this seller

Review by Cosmin T. from on 01. November 2020


Orient ...

Buyer recommends this dealer

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Item description
Communication

Buyer's comment:

Great communication and efficient problem solving. In addition, fast shipping to Finland. One feedback would be to have the photos less retouched in order to highlight any possible scratches on the watches.

Review by Hans B. from on 01. October 2020


Cartier ...

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Buyer's comment:

Visually the straps looked OK but they were not usable. They broke apart when trying to put the watch on the wrist. Perhaps the material has aged and became brittle over time. The seller took the item back and refunded without discussion.

Dealer's comment:

Unfortunatelly the customer is right and there was a defect on this item although it was bought new (together with other straps that are correct). The defect was not apreciable with the eye until the strap was mounted on a watch.

Review by Janaki P. from on 24. August 2020


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The dealer was easy to deal with and refunded me a portion of the price because the photos did not clearly show some pretty significant chipping of the gold plating on the dial numbers. Buyer beware when the item photos are heavily contrasted.