Arum S.L

Trusted Seller
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 616

4.8 out of 5 stars  |  Reviews: 406

Detailed explanation of ratings 

 4.9 Shipping
 4.8 Item description
 4.7 Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Seyed Benyamin S. from on 15. April 2024


Breitling Breitling Transocean

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks for your feedback =)

Older than 30 days

Review by Noah G. from on 22. February 2024


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great communication and the watch was well packaged and shipped. The watch had been damaged historically and that wasn't disclosed though the dealer may not have identified the damage. The dealer offered to return. Honest and recommended.

Dealer's comment:

Thanks very much for feedback =)

Review by Simon from on 19. February 2024


Bell & Ross ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks very much for feedback =)

Review by DANIEL M. from on 30. January 2024


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch condition was perfect - as described. Only minor issue was communication, I sent a first message through C24 - no answer, I had to call, good thing I speak Spanish. I received close to 0 updates per message once the payment went through. The package arrived on time (day+1 so really fast) so not really a big problem at the end.

Dealer's comment:

Hello , thanks very much for your feedback . Sorry for not replay to your first message , it’s Xmas season and it was very busy at the store. About the tracking info , we have send you the tracking number as soon as the shipping company informed us. Best regards =)

Review by Mats Å. from on 26. January 2024


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks for your feedback =)

Review by Dewulf H. from on 31. May 2023


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Ik heb het horloge moeten terugsturen omdat het glas losgekomen was en de handelaar was akkoord om het bedrag terug te storten wat heel sympathiek is. Hij was niet moeilijk en verstond me

Dealer's comment:

Hello, thanks very much for your feedback =)

Review by Märta N. from on 09. May 2023


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch was delivered a bit later than initially communicated. Very well packed. Small variations from description, was offered return. Communication was not super smooth although I got my answers.

Dealer's comment:

Hello, thanks very much for your feedback. im sorry for the Delay and the color diference Best regards

Review by Nicolas C. from on 16. February 2023


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good watch, I recommand this seller ! 5 stats But TNT delivery service is catastrophic.

Dealer's comment:

Thanks very much for your email, we apologice again for the shipping issue. Thanks

Review by Jochen M. from on 25. January 2023


Cyma ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Problemlose Abwicklung, sehr entgegenkommend und schnelle Lieferung!

Dealer's comment:

Thanks very much for your feedback =)

Review by Chris E. from on 25. November 2022


IWC ...

Shipping
Item description
Communication

Buyer's comment:

The watch I received was not functioning correctly. The dealer proposed to send it back for a service but that made no sense since the watch had just left their shop!!!

Dealer's comment:

Hello, thanks very much for your feedback and sorry for the inconvenience Best Regards

Review by CK CHAN from on 13. September 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The vendor is very honest, quick response and approachable, but it is for whatever reason not to mention the gold stamp is missing, possibly due to re-polishing.

Dealer's comment:

Thanks very much for your feedback =)

Order canceled

Review by Oscar F. from on 05. September 2022


Bulgari ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks very much for your feedback =)

Review by Patrick R. from on 07. August 2022


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Patrizio C. from on 08. July 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Il commerciante è stato corretto per tempi e condizioni dell'articolo.

Dealer's comment:

Hello, thanks for your feedback , but we really dont understand what do you mean Best regards

Order canceled

Review by Kevin H. from on 27. June 2022


IWC ...

Buyer recommends this dealer

Communication

Buyer's comment:

Advertised the watch with papers and box, once I had paid and the watch was ready to send, the seller told me the box was not origional.Little disappointed.I cancelled the sale.

Dealer's comment:

Hello, thanks very much for your feedback =) we are very sorry for this inconvenience Thanks

Review by Jann E. from on 15. June 2022


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Top Kommunikation, fairer Umgang miteinander und Kompromissbereitschaft! Kann den Verkäufer guten Gewissens empfehlen.

Dealer's comment:

Thanks very much for your feedback =)

Review by dallas b. from on 06. June 2022


Zenith ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Good item as described shipping was difficult mostly shippers fault

Dealer's comment:

hello, sorry for the issue with the delivery, finally you not the watch =) Thanks

Review by Mateusz W. from on 28. March 2022


Blancpain ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Although I returned the watch I can recommend the seller. They were professional, great comunication and very helpfull with that process.

Dealer's comment:

Thanks very much for your feedback =)

Review by Ulf N. from on 25. March 2022


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Der Händler hat nicht gesagt, dass die Uhr eine Revision benötigt. Da sie pro Tag ca 25 Sek. nachging, habe ich sie vom Uhrmacher checken lassen. Ergebnis: Öl verbraucht, Glas angeschlagen - muss ausgetauscht werden. Revision + neues Saphirglas = 700 Euro. Der Preis für die Uhr war allerdings dem Zustand angemessen günstig. Dennoch würde ich bei diesem Händler nicht wieder kaufen.

Dealer's comment:

Dear Sir, im very sorry but we feel very dissapoint with your feedback. First of all, our Watches are with the service done and one year warranty, that is why im very surprise why you didn't contact to us if the watch had any Problem. Second, if is not a Problem we will like to see the invoice and where did you take it. Thanks and very much arum24

Review by Michael L. from on 14. December 2021


A. Lange & Söhne ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

All good. Fast shipping to Germany. Thanks and I would recommend that dealer.

Dealer's comment:

Thanks for your feedback =)

Review by RJ V. from on 07. December 2021


Chopard ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

bijzonder goede communicatie, verzending zeer verzorgd en voldeed geheel aan de verwachting

Dealer's comment:

Thanks very much for your feedback =)

Review by Nick C. from on 12. November 2021


Audemars Piguet ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hello, thanks for your feedback =)

Review by DP from on 02. November 2021


Tissot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The item was as described and packaged well. Happy to deal with them again. Only thing to improve would be to have a faster way for shopping with tracking. Had some trouble with the package not arriving on time. Once I received the package it was All good.

Dealer's comment:

Thanks very much for your feedback =)

Review by jean-pierre m. from on 20. October 2021


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hello, thanks very much for your feedback =)

Review by J from on 29. June 2021


Oris ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Me siento bien en Crono 24, Gracias por todo, Jorge.

Dealer's comment:

Gracias por sus comentarios =)

Review by Thomas M. from on 11. May 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

hello, thanks very much for your feedback =) best regards

Review by J from on 29. April 2021


Tudor ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Thanks very much for your feedback =)

Review by eduardo i. from on 02. April 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

buen servicio y reloj tal y como se anunciaba

Dealer's comment:

Thanks very much for your feed back =)

Review by Markus S. from on 19. March 2021


Seiko ...

Shipping
Item description
Communication

Buyer's comment:

Communication very unprofessionell. I was pressured that they would give the watch to someone else if my money wouldnt be on their account on the same day they accepted my offer. I declared that i have respected every deadline and then i got no answer any more.

Dealer's comment:

Hello, I think we had a misunderstand here,... we didnt pressure you, we just ask you if you where going to do the payment because we wait 2 days, and we didn't received, the 99% of the purchase by chrono the paymetn is immediately that's why we ask. And yes, its true that we have 3 different customers waiting if you didn't want the watch. So , im sorry if you feel pressured but we have other client waiting for my replay. Best regards Maria

Review by Mag. Claudiu D. from on 27. January 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Eine kleine Fehler war gewesen bei dem Bilden und Beschreibung aber sonst war alles ok.

Dealer's comment:

Hello, im sorry the misunderstanding, but we write in the description that the measure was 24 mm.... Anyway we hope have you again as a client