With Chrono24 Buyer Protection, your purchase is in good hands

Bernard Watch Co.

Trusted Seller since 2007
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 904

4.9 out of 5 stars  |  Reviews: 584

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.9
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Christian Algot E. from on 08. August 2021


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Rolando L. from on 18. May 2021


Oris ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

very good product, I'm just trying to extend the warranty on my watch, I tried to do it with Oris, I think I put it to do.

Dealer's comment:

I apologize if the delivery was an issue. It looks like the signature requirement was the cause of the delay. Due to the value on our packages, a signature must be obtained at delivery, but we will be sure to communicate this more thoroughly in our order responses. Thank you for the feedback!

Review by Emily C. from on 05. April 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Michael H. from on 16. March 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The dealer performed very well and the item was as described, packaged well and shipped as promised. FedEx did not meet expectations with package delivery time or tracking info. Also was delivered without requiring a signature or any proof/acknowledgement of receipt. Was shipped with adult signature required to confirm receipt.

Order canceled

Review by Bassil A. from on 07. March 2021


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Chris N. from on 26. February 2021


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Neal W. from on 26. September 2020


Sinn ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Seller was 5 stars all the way. I would give the Fedex shipping about a 2 star rating. Seller is definitely 5 stars though

Order canceled

Review by WERNER D. from on 18. May 2020


TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by 세헌 김. from on 21. April 2020


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by George K. from on 15. March 2020


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Femi A. from on 12. March 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Good communication, considerate and flexible. Will definitely be using this dealer and store for my future watch buying.

Review by N.S from on 18. February 2020


Bell & Ross ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The item description was very accurate, pictures were okay, did not include a description or visual of the case however, which wasn’t in good shape.

Review by Blake F. from on 14. January 2020


Graham ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by VS from on 26. November 2019


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Nunie Wiranti K. from on 17. June 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent services

Review by Johari M. from on 11. February 2019


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent service. Prompt delivery. Watch looked exactly as per the photos. However, the alarm function does not work. No audible beeps from the watch at all. My breitling dealer told me it could be a part fault and requires repair. I am pretty sure the watch had this fault before it was shipped.

Review by David N. from on 11. February 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The store manager leaves much to be secured in terms of customer service, and timely responses.

Review by Ahmed I. from on 14. January 2019


TAG Heuer ...

Shipping
Item description
Communication

Buyer's comment:

Watch didn't work on arrival, needed to be manually wound everything, automatic feature /rotor needed service, an expensive job. Very disappointing experience.

Dealer's comment:

I'm sorry that this was your experience. We had tested the watch upon receipt and again prior to shipping. Unfortunately, the issue with the rotor did not develop until after the watch was shipped. Nevertheless, we fully refunded you without question and provided return shipping at our expense. I hope you'll reconsider your feelings about us in the future. Kind Regards, P.J.

Review by Dagmara K. from on 24. December 2018


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by John Donnelly from on 19. August 2018


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Bernard Watch was outstanding during the entire process. Most importantly, the Breitling Chronomat was exactly as depicted on C24!... Thanks to P.J. Ingenito as well. I confident I’d both use and recommend Bernard Watch (and C24) again.

Review by Saud A. from on 02. June 2018


Van Cleef & Arpels ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Paul Ü. from on 05. May 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Charmaine H. from on 02. January 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch is going back for a small repair as the bezel is not unidirectional. Also why was I charged a currency fee?

Review by Arnstein L. from on 19. December 2017


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good seller!

Dealer's comment:

I appreciate the kind words, but can I ask why you rated the item description at only 1 star? Was there something wrong in the description? Kind Regards, P.J.

Review by N from on 30. September 2017


Bell & Ross ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Francisco Javier M. from on 27. September 2017


Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Perfecto estado reloj y entrega. Pero tendrían que advertir el pago de impuestos en la aduana a la hora poner precio USA Tiene aranceles y tasas importación

Review by Francesco S. from on 13. September 2017


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by RYUJI Y. from on 13. September 2017


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I think that it was good early from order to arrival. Although there was a little difference in item explanation, I think that it was nearly good. Thank you very much.