Bernard Watch Co.
4.9 out of 5 stars | Reviews: 799
Detailed explanation of ratings
| 4.9 | Shipping |
|---|---|
| 4.9 | Item description |
| 4.9 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by William R. from on 28. February 2024
Breitling ...
Buyer recommends this dealer
Review by John G. from on 14. February 2024
Omega ...
Buyer recommends this dealer
Buyer's comment:
This was a good transaction. However they accepted an offer online that they rejected over the phone. And the shipping seemed to take longer. The watch is exceptional, with all the stated accessories. The packaging was exceptional with great attention to detail and a great presentation. I would definitely buy from Bernard Watch Co. again!
Dealer's comment:
Thanks for the kind words. Chrono24 asks dealers to not communicate or accept offers outside of the platform. Admittedly, that can make for some awkwardness. We ship the same business day and use FedEx Two-day, however, FedEx does not count weekend days, so orders shipped on Thursdays and Fridays can feel like they take forever. We'll look forward to hearing from you in the future. Best Regards, -P.J.
Review by Christian L. from on 25. October 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Review by James W. from on 14. May 2023
Tudor ...
Buyer recommends this dealer
Buyer's comment:
-
Review by rocco p. from on 24. January 2023
Breitling ...
Buyer recommends this dealer
Buyer's comment:
-
Review by William P. from on 26. September 2022
Sinn ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Christian Algot E. from on 08. August 2021
Panerai ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Rolando L. from on 18. May 2021
Oris ...
Buyer recommends this dealer
Buyer's comment:
very good product, I'm just trying to extend the warranty on my watch, I tried to do it with Oris, I think I put it to do.
Dealer's comment:
I apologize if the delivery was an issue. It looks like the signature requirement was the cause of the delay. Due to the value on our packages, a signature must be obtained at delivery, but we will be sure to communicate this more thoroughly in our order responses. Thank you for the feedback!
Review by Emily C. from on 05. April 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Michael H. from on 16. March 2021
Omega ...
Buyer recommends this dealer
Buyer's comment:
The dealer performed very well and the item was as described, packaged well and shipped as promised. FedEx did not meet expectations with package delivery time or tracking info. Also was delivered without requiring a signature or any proof/acknowledgement of receipt. Was shipped with adult signature required to confirm receipt.
Order canceled
Review by Bassil A. from on 07. March 2021
Breitling ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Chris N. from on 26. February 2021
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Neal W. from on 26. September 2020
Sinn ...
Buyer recommends this dealer
Buyer's comment:
Seller was 5 stars all the way. I would give the Fedex shipping about a 2 star rating. Seller is definitely 5 stars though
Order canceled
Review by WERNER D. from on 18. May 2020
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
-
Review by 세헌 김. from on 21. April 2020
Longines ...
Buyer recommends this dealer
Buyer's comment:
-
Review by George K. from on 15. March 2020
Panerai ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Femi A. from on 12. March 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Good communication, considerate and flexible. Will definitely be using this dealer and store for my future watch buying.
Review by N.S from on 18. February 2020
Bell & Ross ...
Buyer recommends this dealer
Buyer's comment:
The item description was very accurate, pictures were okay, did not include a description or visual of the case however, which wasn’t in good shape.
Review by Blake F. from on 14. January 2020
Graham ...
Buyer recommends this dealer
Buyer's comment:
-
Review by VS from on 26. November 2019
Tudor ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Nunie Wiranti K. from on 17. June 2019
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Excellent services
Review by Johari M. from on 11. February 2019
Breitling ...
Buyer recommends this dealer
Buyer's comment:
Excellent service. Prompt delivery. Watch looked exactly as per the photos. However, the alarm function does not work. No audible beeps from the watch at all. My breitling dealer told me it could be a part fault and requires repair. I am pretty sure the watch had this fault before it was shipped.
Review by David N. from on 11. February 2019
Rolex ...
Buyer recommends this dealer
Buyer's comment:
The store manager leaves much to be secured in terms of customer service, and timely responses.
Review by Ahmed I. from on 14. January 2019
TAG Heuer ...
Buyer's comment:
Watch didn't work on arrival, needed to be manually wound everything, automatic feature /rotor needed service, an expensive job. Very disappointing experience.
Dealer's comment:
I'm sorry that this was your experience. We had tested the watch upon receipt and again prior to shipping. Unfortunately, the issue with the rotor did not develop until after the watch was shipped. Nevertheless, we fully refunded you without question and provided return shipping at our expense. I hope you'll reconsider your feelings about us in the future. Kind Regards, P.J.
Review by Dagmara K. from on 24. December 2018
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Review by John Donnelly from on 19. August 2018
Breitling ...
Buyer recommends this dealer
Buyer's comment:
Bernard Watch was outstanding during the entire process. Most importantly, the Breitling Chronomat was exactly as depicted on C24!... Thanks to P.J. Ingenito as well. I confident I’d both use and recommend Bernard Watch (and C24) again.
Review by Saud A. from on 02. June 2018
Van Cleef & Arpels ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Paul Ü. from on 05. May 2018
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
-
Review by C from on 02. January 2018
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
The watch is going back for a small repair as the bezel is not unidirectional. Also why was I charged a currency fee?
Review by Arnstein L. from on 19. December 2017
Panerai ...
Buyer recommends this dealer
Buyer's comment:
Very good seller!
Dealer's comment:
I appreciate the kind words, but can I ask why you rated the item description at only 1 star? Was there something wrong in the description? Kind Regards, P.J.
Buyer's comment:
I did not end hp buying, as I went to a 46 mm model instead, but they are very responsive!