Capital Maintenance Services

Trusted Seller
Watches sold with Buyer Protection: 598

4.5 out of 5 stars  |  Reviews: 391

Detailed explanation of ratings 

 4.5 Shipping
 4.4 Item description
 4.5 Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Josh D. from on 13. November 2023


Rotary ...

Shipping
Item description
Communication

Buyer's comment:

The watch movement was broken and hands didn’t wind a bit disappointed

Dealer's comment:

If what you said were true, you would have told me that or asked to return the watch

Review by brian s. from on 22. September 2023


Seiko ...

Shipping
Item description

Buyer's comment:

The pictures of the watch were acurate but watch dose not keep the time +- 10-15 Min. a day. That, I guess is the risk in buying a watch without knowing the dealer.

Dealer's comment:

You could have contacted me to return the watch and refund your money back if what you said was true, but the watch works perfectly.

Review by Ching Sung H. from on 06. February 2023


Rotary ...

Shipping
Item description
Communication

Buyer's comment:

no comment

Review by Dale H. from on 03. February 2023


Helvetia ...

Shipping
Item description
Communication

Buyer's comment:

Disappointing watch but ok dealer

Review by abdulaziz m. from on 11. October 2022


Rado ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

amazing dealer, although i didn’t like the packaging, he covered it in a lot of bubble wrap so customs had to cut it with a knife and damaged the box, i 100% put the blame on customs but better packaging could have prevented the damage

Dealer's comment:

Thanks bro.

Review by Delaney G. from on 02. February 2022


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I bought this watch with the intention that it was fully functional and I was surprised when it arrived and it was not but it the case, crystal and bracelet condition was fabulous so I decided to bit the bullet and just pay for a service which quickly and relatively inexpensively fixed it. I asked the dealer for a partial refund to compensate for this but it was denied he did give me the option to return it for a full refund which was very good just I decided to have it fixed myself. My other major complaint with this dealer is the packaging it shipped in. The packing job was one of the worst I have ever seen it came in a terrible pink flower cardboard box which could have easily damaged it and it was not properly rapped at all when I got it. But I do have to say the communication with this dealer is amazing.

Dealer's comment:

Dear, Thank you for your credibility in reviewing and I agree with you regarding the packaging and I promise you the best in the future. Thanks & Regards,

Review by Kent U. from on 05. January 2022


Omega ...

Shipping
Item description
Communication

Buyer's comment:

So far I am very disappointed in making this purchase from this dealer. He has sent my watch to another person in the USA who is not acting on sending my watch to me. I have sent the other persons mistaken delivery of his watches to me on to the other person. But in two phone conversations with the other person he is evasive about forwarding my watch to me.

Dealer's comment:

Dear, An error occurred from the shipping company between your shipment and the shipment of another customer inside America. I apologized to you for the mistake and told you that I will pay the cost of the internal shipping to replace your shipment with the shipment of the other customer And already I paid the shipping price for the other customer and he sent you your watch and the problem was solved And thanks for your opinion Regards,