Gem Castle YUKIZAKI Co.,Ltd.

Trusted Seller
This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 751

4.7 out of 5 stars  |  Reviews: 635

Detailed explanation of ratings 

 4.8 Shipping
 4.8 Item description
 4.7 Communication
97% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by boss from on 24. October 2023


Cartier ...

Communication

Buyer's comment:

品物が買えなかった

Dealer's comment:

Thank you very much for your time. We will make every effort to ensure that your next purchase will be a successful one to the end.

Order canceled

Review by YVV Consulting V. from on 09. September 2023


TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

No real contact

Dealer's comment:

Thank you very much for your time. We were unable to provide this service because there was a range between the amount of money you were looking for and the amount of money we could provide. If you contact us again, we will provide the amount each time.

Order canceled

Review by Mark J. from on 31. July 2023


Panerai ...

Buyer recommends this dealer

Communication

Buyer's comment:

All good,just changed my mind

Dealer's comment:

Thank you very much for your time. We have received your payment and were waiting for the shipment, but you did not mention taxes and duties. We are very sorry. We look forward to seeing you again at some point. Thank you very much for your cooperation.

Order canceled

Review by Polyprom Handels AG T. from on 15. November 2022


IWC ...

Buyer recommends this dealer

Communication

Buyer's comment:

nett prompt hilfsbereit dies ändert aber nichts daran das die „neue“ Uhr Papiere aus dem Jahre 2019 hat und der Chronograph defekt ist

Dealer's comment:

Thank you from Japan. We apologize for the inconvenience. We are glad that we were able to discover this before we sent the shipment. We are a parallel import company, so the date on the warranty card is not a bit in the past.

Review by Nimra S. from on 10. August 2022


Zenith ...

Shipping
Item description
Communication

Buyer's comment:

Late reply and no reply

Order canceled

Review by Nuttapong C. from on 28. April 2022


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

We hope that there will be another opportunity.

Review by Aaron C. from on 04. January 2022


Audemars Piguet ...

Shipping
Item description
Communication

Buyer's comment:

Seller didn't have the watch in stock. They sourced it after I paid for it. The watch they sent was badly in need of service. I immediately called it off when I realized the condition of the watch. It took the seller nearly 2 weeks to send me a return label. It took nearly a month from the time that it left my door to get to them. This has been the worst watch purchasing experience I've ever been involved with. I would definitely not buy from this seller again.