Over 79,000 users from around the world give us 4.8/5 stars

Luxurychrono

Trusted Seller since 2019
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 885

4.9 out of 5 stars  |  Reviews: 703

Detailed explanation of ratings 

 4.9
Shipping
 4.8
Item description
 4.9
Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Nicola D. from on 21. December 2021


Montblanc ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

L'orologio è perfetto, la spedizione molto celere, comunicazione con il fornitore buona, peccato che indossandolo il bracciale è leggermente stretto e mancano maglie aggiuntive (cosa non indicata nell'annuncio) provato a chiedere successivamente al fornitore il quale mi ha subito scaricato con una banale scusa.

Dealer's comment:

Thank you!

Review by Frederik R. from on 19. April 2021


Omega ...

Shipping
Item description
Communication

Buyer's comment:

I bought a seamaster planet ocean. The watch arrived shortly after ordering it but the watch serialnumber and the number on the certificate did NOT match. Make sure to check the watch number and the certificate when buying a full set from this dealer.

Dealer's comment:

Durch einen internen Fehler erhielt der Kunde ein Zertifikat von uns zur falschen Uhr. Da der Kunde dafür leider kein Verständnis hatte und nicht gewillt war, auf die korrekte Ausführung zu warten, organisierten wir problemlos den Rückversand auf unsere Kosten und leiteten unverzüglich die Rückerstattung ein. Due to an internal error, the customer received a certificate from us for the wrong watch. Since the customer unfortunately did not understand this and was not willing to wait for the correct execution, we easily organized the return shipment at our expense and initiated the reimbursement immediately.

Review by Dirk W. from on 28. September 2020


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

je genauer die Beschreibung umso besser, das Käuferfeedback

Dealer's comment:

Der Käufer hatte sehr starke Arme und benötigte zusätzliche Ersatzglieder. Ein weiteres bekam er aus Kulanz noch umsonst und das zweite hat er für sensationelle 30€ (Normalpreis 60€) kaufen dürfen. Wir empfehlen ihm vor dem nächsten Kauf doch in Erfahrung zu bringen, ob ihm die Uhr auch passt. Die Uhr war perfekt und die Bewertung ist nicht nachvollziehbar.

Review by Igor D. from on 06. July 2020


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Zapięcie nie zatrzaskuje sie A cena jak za nowe

Dealer's comment:

The buyer bought a 30 year old spare part and later complained that it was not 'new', although it was explicitly sold as 'used'. The shipment was made as an insured package, which was delayed by Corona in the country of delivery and only required a total of 7 days. Accordingly, this assessment is completely disproportionate.

Review by Mark B. from on 19. May 2020


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

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