Corso Vinci
4.8 out of 5 stars | Reviews: 4189
Detailed explanation of ratings
| 4.9 | Shipping |
|---|---|
| 4.9 | Item description |
| 4.9 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Stefan P. from on 15. January 2024
Seiko ...
Buyer recommends this dealer
Review by Roxana P. from on 06. June 2023
Hamilton ...
Buyer's comment:
The shipment was delayed for 4 weeks with no pro active communication from dealer side and the watch's box was demaged. However, until now, the watch is fine and in line with my expectations.
Dealer's comment:
Dear Customer, we are very sorry that you left a negative review. As explained during the whole process, the delay of the shipping was not caused by us, but by the couriers' strikes on our area. We feel like we did communicate with you, since we also sent you some pictures of the watch before shipping it and we gave you all details about the process as soon as we received communication from the courier. We also asked you if everything was ok with the delivery but we never received an answer from you, so we couldn't have known that the box was damaged. We would have contacted the courier asking for explanations. Anyway, we hope that you are satisfied with the watch and that you will give us another chance in the future to show you how professional, fast and caring we are. Best regards,
Order canceled
Review by Daniel A. from on 30. May 2023
Maserati ...
Buyer's comment:
He posted an item that he hadn’t in stock.
Order canceled
Review by Ettore A. from on 02. May 2023
Citizen ...
Buyer recommends this dealer
Buyer's comment:
Nella cortesia di un rapporto tra acquirente e venditore
Dealer's comment:
Gentile Cliente, grazie per la recensione. Ci dispiace che ci abbia dato solo tre stelle per la comunicazione, ma la Sua richiesta ci è arrivata ieri che era il primo maggio, festa nazionale, pertanto non eravamo operativi e non potevamo rispondere immediatamente. Le facciamo presente che oggi Le abbiamo proposto il modello relativo alla descrizione che ci ha fornito tramite chat, ma non abbiamo ricevuto alcun riscontro. Ringraziamo nuovamente per averci consigliato e speriamo di risentirLa in futuro per i Suoi prossimi acquisti. Cordiali saluti
Order canceled
Review by Chen Y. from on 27. April 2023
Garmin ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for your review! We hope to hear from you soon, have a lovely day!
Order canceled
Review by Andrea B. from on 27. March 2023
Hamilton ...
Buyer's comment:
Purtroppo dopo l'ordine vengo contattato dal venditore il quale mi spiega che l'orologio non tiene la carica e se lo voglio devono mandarlo all'assistenza e passerà un mese, quindi sono costretto ad annullare l'ordine.
Review by Francesco R. from on 27. February 2023
Seiko ...
Buyer recommends this dealer
Buyer's comment:
L’article n’avait pas la même couleur que sur les photos.
Review by Ilie P. from on 17. February 2023
Citizen ...
Buyer's comment:
Un comerciant care nu respectă termenele, până nu am comunicat cu cei de la CHRONO24 nu au răspuns la mesaj, păcat să te bazezi pe un cadou care ajunge cu o luna întârziere 😡👎.
Order canceled
Review by Andreas T. from on 19. January 2023
Hamilton ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Harald W. from on 10. January 2023
Gucci ...
Buyer recommends this dealer
Buyer's comment:
Der Versand dauerte von der Bezahlung an zwei Wochen. Auch die Kommunikation per Mail verlief äußerst schleppend.
Order canceled
Review by Eric P. from on 29. November 2022
Citizen ...
Buyer's comment:
J'ai reçu un bon expédition mais la montre n'est jamais arrivé elle est restée dans leur atelier pour problème mécanique j'ai reçu la réponse une semaine après ils m'ont dit qu'il n'en avait plus et qu'elle n'était plus de stock chez leur fournisseur.
Review by Skylar W. from on 15. September 2022
Junghans ...
Buyer's comment:
It took 26 days from purchase for my brand new watch to get to NYC from Italy. Reasoning for the delay was generic and didn't help me understand when to really expect the watch. I'd pay more to buy from a provider with a faster shipping record in the future
Review by Francesco S. from on 04. May 2022
Citizen ...
Buyer recommends this dealer
Buyer's comment:
Il calibro non è un 8203 ma un 8204. È stata per me una piacevole sorpresa e scoperta ma avrei preferito scoprirlo in fase di ricerca e di acquisto.
Dealer's comment:
Gentile Francesco, grazie per la recensione. La informiamo che nell'annuncio pubblicato, l'indicazione del calibro 8203 è un refuso. Stiamo provvedendo ad aggiornarlo con il calibro 8204, pertanto ci scusiamo per l'imprecisione, ma siamo contenti che sia rimasto comunque soddisfatto del prodotto. Notiamo che il punteggio che ci ha lasciato complessivamente è buono, ma ci farebbe piacere sapere la Sua opinione in merito alle migliorie che possiamo effettuare per rendere il nostro servizio impeccabile. Restiamo a disposizione e porgiamo cordiali saluti Cristina
Order canceled
Review by Jacques C. from on 27. April 2022
Seiko ...
Buyer's comment:
The watch was mentioned as available initially even though the delivery delay was 3 weeks. I therefore decided to place the order. After 3 weeks I had no news so contacted the seller and I had been told that the watch was not yet available due to transportation strike in Italy. I decided to cancel the order.
Dealer's comment:
Dear Jacques, we are very sorry that you had an unsatisfactory experience with us. We normally fulfill all our orders in the fastest time possible, as you can see from the countless positive reviews, but in this case we had serious problems with the transport strikes in our area. Now the situation is better, so we hope that you will contact us again in the future for your next purchases. We apologize again for the inconvenience and wish you a lovely day. Cristina
Review by Stefanos K. from on 13. January 2022
Hamilton ...
Buyer's comment:
Totally disappointed with this company. Although soon after payment they informed me that my order was shipped (also provided a tracking number), The order was indeed shipped with more than a week delay after payment and after I was forced to make a complain with Chrono24.
Dealer's comment:
Dear Stefanos, we are sorry that you did not have a good experience with us. The period in which you ordered the watch was after the Black Friday and it was very very busy. Our small team had a huge amount of requests to process and the storage center was a bit chaotic. We are very sorry for the delay, it is not in our standard. We normally ship our orders immediately after the payment, but in this case the pre-Christmas period did not help the situation. Thank you for your patience and understanding, we hope you are enjoying your beautiful watch. Remaining at your disposal for any further information you may need, we wish you a lovely day. Cristina
Review by Matthieu B. from on 08. November 2021
Hamilton ...
Buyer's comment:
Montre en stock et livrable sous 2 à 5 jours sur l'annonce. J'achète la montre le 04/10/2021 et confirmation du délai de livraison par le vendeur pour le 07/10/2021... Montre reçue le 28/10/2021 !! Une honte !!! (et il ne s'agit pas d'un soucis avec UPS) Je vous passe les excuses plus ou moins douteuses du vendeur par message... mais grosso modo, l'annonce était mensongère puisqu'elle indiquait une montre en stock (pastille verte) alors qu'en réalité ce n'était pas du tout le cas !!!! 3 semaine pour acheminer une montre en stock est juste INADMISSIBLE !! Je précise qu'avant l'achat j'avais demandé par Message au vendeur s'ils avaient bien la montre en stock car il s'agissait d'un cadeau d'anniversaire et que le délai de livraison devait être absolument tenu !!! Donc pour résumé c'est un fiasco et ma femme n'a pas eu son KDO pour ses 40 ans !! Je ne recommande absolument pas ce vendeur !! Il s'agissait en plus de mon premier achat sur Chrono24 et je peux vous assurer que je suis plus que déçu et que jamais je ne repasserai commande sur ce site !!!
Dealer's comment:
Dear Mr. Batail, we would like to thank you for your time. We are very sorry that you had a bad experience with us. Normally these problems do not happen, as when we have the items in stock we immediately arrange for the shipment and the delivery takes place in a few days. Unfortunately, in this case there was an unforeseen logistical problem not attributable to us, as the storage center had delays in shipping the item to our main warehouse. We have tried to solve this issue as soon as possible, but it was something out of our control. We are very sorry that you could not give the gift to your wife in time, we apologize for what happened and we hope that you would like to give us the opportunity to remedy this inconvenience by providing you with our best offer on your next purchase. We would like to have the chance to prove you that we work hard every day to fully satisfy all our customers, giving them an excellent and stress-free experience. We remain at your complete disposal for any further information and wish you a good day. Best regards, Cristina
Review by Marco Luigi A. from on 18. October 2021
Seiko ...
Buyer's comment:
Purtroppo la mia esperienza non è stata positiva.
Dealer's comment:
Gentile Marco, La ringraziamo per il tempo dedicatoci e ci dispiace molto che non abbia avuto un'esperienza positiva con noi. Analizzando tutto il processo di vendita, a seguito della consegna dell'articolo, ci ha gentilmente chiesto di sostituirlo con un altro modello, nonostante l'orologio acquistato fosse quello da Lei richiesto e in perfette condizioni. A seguito di nostra comunicazione di disponibilità di uno degli articoli richiesti per la sostituzione, cortesemente ci ha richiesto uno sconto, che purtroppo non abbiamo potuto applicare. Pertanto ha espresso volontà di effettuare il reso e Le abbiamo fornito l'indirizzo. Abbiamo fatto del nostro meglio per assisterLa prontamente e per darLe tutte le informazioni di cui aveva bisogno. Relativamente il rimborso, i tempi sono gestiti da Chrono24, pertanto non abbiamo potere in merito. Cogliamo comunque l'occasione per ringraziarLa della recensione e faremo tesoro dei Suoi commenti per migliorarci costantemente. Cordiali saluti
Review by Vincent D. from on 08. October 2021
Seiko ...
Buyer's comment:
Bracelet monté à l’envers. Le marchand a tenté de m’amadouer pour gagner du temps en me promettant l’envoi d’un nouveau bracelet (il m’a même demandé mes goûts) mais à fini par m’expliquer que c’était impossible. Vendeur à fuir !
Dealer's comment:
Dear Vincent, thank you for your review. We are sorry that you were not satisfied with your purchase and the service. Please, kindly note that we did not promise you a new strap, we informed you that although we do not deal with spare parts, we would still ask the manufacturer if it was possible to order a new one for you, with the characteristics you required. We awaited a response from the manufacturer and finally they informed us that unfortunately it was not possible to place an order for a single strap. However, we hope to hear from you soon and remain at your disposal for any further information. Best regards, Cristina
Review by Jean Id. from on 17. August 2021
Citizen ...
Buyer recommends this dealer
Buyer's comment:
Non respect du délais d’envoi communiqué sur l’annonce de vente. Absence d’actions de la part du site Chrono24.fr qui se dédouane sur le vendeur.
Review by Doru B. from on 06. July 2021
Bulova ...
Buyer's comment:
Ich habe ein Uhr bestellt über diese Händler der die ware zu späth geliefert hat, ich habe die Uhr nicht angenommen und gleich zuruckgeschickt.Der Händler hat mih sehr lange wartenlassen mit rücküberweisung,nach unzählige e-mails an Krono24.de die gesagt haben dass sie warten müssen auf die bestätigung des Händler das er die uhr zuruckbekommen hat, letzt endlich nach ein Telefonat mit Krono24.de hat der Händler bestätigt das er die Uhr bekommen hat,nach Zwei Monate die mitteilung das ich mein geld bekomme.Diese Händler ist nicht weiter zu empfehlen, kein seriöse Händler, Finger weg.
Review by Daniel F. from on 04. July 2021
Hamilton ...
Buyer's comment:
Horloge had 2 krassen op achterzijde. Contact met de handelaar verliep ok. Soms verwijzend naar vorige mails wat als bot werd ontvangen. Langdurig retour. Geen retourkosten vergoed gekregen.
Review by Leonardo P. from on 07. May 2021
Hamilton ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Bostjan from on 06. March 2021
Seiko ...
Buyer's comment:
Watch was not in all original packaging (Additional silicon strap was not in original packaging). Dealer promise me that they will send me 2020 production year watch and they didnt (in appology they said that they will send me additional special 1 year warranty card - after 3 weeks waiting still didnt get it). Also screw down crown in my opinion (Iam Seiko collector) was already misscrewed sometimes before I get it. Overall I do not recommend this dealer!
Review by claudio c. from on 04. March 2021
Citizen ...
Buyer recommends this dealer
Buyer's comment:
Nonostante avessi chiesto la consegna posticipata di una settimana ( ero fuori regione) e mi fosse stata confermata per iscritto, all'atto del pagamento è avvenuto l'invio e il corriere dopo non avermi trovata stava per rimandare indietro l'oggetto. ho dovuto veramente fare "i salti" per arrivare 15 min prima che venisse messo su un camion per rimandarlo in negozio.
Review by Marco F. from on 08. February 2021
Bulova ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Giuseppe D. from on 01. February 2021
Hamilton ...
Buyer's comment:
L’orologio non funzionava e ho chiesto che venisse aggiustato, la prima risposta è stata quella di portarlo in assistenza presso un certo Hamilton - ovviamente mi sono rifiutato anche perché non c’era nel mio paese - quindi l’ho rispedito al venditore. Dopo quindici giorni stavano ancora cercando il guasto. Chrono24 è intervenuto minacciando la revoca dell’ordine ed il venditore si è chiuso in un inspiegabile mutismo! Chrono24 mi ha reso la somma versata.
Dealer's comment:
Giuseppe Del Monte L'orologio è stato mandato da noi in Assistenza, dopo che lo abbiamo ritirato a spese nostre presso ISCHIA che essendo un'isola il corriere ha ritardato il ritiro per la pandemia in corso., le abbiamo proposte varie alternative visto che non era ri-ordinabile in breve tempo. Non stavamo cercando il guasto, ma era in assistenza, visto il momento di Pandemia, i centri di assistenza hanno molto lavoro da smaltire cosa che non ha neanche preso in considerazione. Nessun mutismo, le abbiamo risposto sempre in giornata, insieme alle chiamate e aggiornamenti continui, avendo oltre 926 recensioni positive, i clienti sapranno bene capire che lavoriamo con il massimo impegno e serietà e mai avremo preso in giro un cliente. Buona giornata.
Review by Andrea A. from on 09. January 2021
Garmin ...
Buyer recommends this dealer
Buyer's comment:
L’orologio è stato consegnato in ritardo. Il commerciante è stato cortese, ma si è preoccupato della verifica della spedizione solo dopo le mie sollecitazioni. Imballaggio e orologio secondo aspettative.
Order canceled
Review by CP from on 27. December 2020
Tissot ...
Buyer's comment:
Comprato , pagato e loro non mi hanno mai spedito l’orologio ! Solo dopo mie sollecitazioni si sono accorti di tutto questo creandomi problemi. Spero mi arrivi il rimborso integrale
Review by roberto b. from on 03. November 2020
Citizen ...
Buyer's comment:
Ritardi inspiegabili hanno reso necessari quasi due settimane per la consegna. Dopo aver chiesto uno sconto ho ottenuto solo Il 3% in meno e dopo è trascorsa ancora una settimana. Ho chiesto invano ulteriore sconto. Mai più comprerò da questo
Review by Zoltán S. from on 16. August 2020
Citizen ...
Buyer's comment:
Unfortunately, the watch is broken. Her bracelet is worn. It can be seen that the eyes rubbed against each other on the bracelet and were therefore damaged.
Buyer's comment:
-