Chronostore
4.5 out of 5 stars | Reviews: 454
Detailed explanation of ratings
| 4.6 | Shipping |
|---|---|
| 4.7 | Item description |
| 4.4 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Rodrigo B. from on 04. May 2023
Tissot ...
Buyer recommends this dealer
Review by Brandon G. from on 13. May 2022
Tissot ...
Buyer recommends this dealer
Buyer's comment:
Comms were kind of combinative. I was trying to partially trade a much more expensive watch for a used less expensive one.... They were not about it and refencing the wrong model to determine if they wanted it or not. Oh well.
Dealer's comment:
Thank you a lot for shopping with us. Sorry, we don't need your watch.
Order canceled
Review by Chris D. from on 29. January 2021
Breitling ...
Buyer recommends this dealer
Buyer's comment:
Purchased a watch but did not have it in stock, was already sold. They were responsive about the issue and was resolved within a day
Dealer's comment:
Buyer asked to cancel the order. Thanks
Order canceled
Review by Alexis M. from on 30. September 2020
U-Boat ...
Buyer's comment:
Ordered a watch. Paid for it. Days later the seller informed me that it was no longer in stock... I doubt about their professionalism even though communication was ok.
Dealer's comment:
We are really sorry that it happens.
Review by Frankie C. from on 04. May 2019
Rolex ...
Buyer's comment:
They claimed that it was a 3018 watch but it turned out to be a 2009 watch. It’s totally disappointing
Review by Derek P. from on 22. August 2018
Rolex ...
Buyer's comment:
This watch was returned. It was advertised as mint (MINT is in the title!), but what they sent was scratched and clearly not mint. They offered another watch for $450 more, saying they couldn’t sell me a mint watch at the price they agreed to and I paid. I declined that offer and returned the watch. Instead of refunding me immediately, two days later they instead offered to swap the same watch they previously tried selling me for $450 more. I declined. Then it took them several days to actually cancel the transaction. Several more days to actually get my money back. Im sorry to say this was a very frustrating experience.
Dealer's comment:
Thank you very much for working with us. We offered various solutions including an upgrade option at no additional cost. A refund was initiated after we received the item back. But unfortunately it took a few days for the refund to be fully processed since the payment was made via trusted checkout which is beyond our control.
Buyer's comment:
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