Over 400,000 watches covered by Chrono24 Buyer Protection

Chronostore

Trusted Seller since 2013
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 5
Watches sold with Buyer Protection: 372

4.9 out of 5 stars  |  Reviews: 233

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.8
Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Brandon G. from on 13. May 2022


Tissot T-Touch Expert Solar Titanium Black Dial Quartz Watch T091.420.47.057.01

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Comms were kind of combinative. I was trying to partially trade a much more expensive watch for a used less expensive one.... They were not about it and refencing the wrong model to determine if they wanted it or not. Oh well.

Dealer's comment:

Thank you a lot for shopping with us. Sorry, we don't need your watch.

Older than 30 days

Order canceled

Review by Chris D. from on 29. January 2021


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

Purchased a watch but did not have it in stock, was already sold. They were responsive about the issue and was resolved within a day

Dealer's comment:

Buyer asked to cancel the order. Thanks

Order canceled

Review by Alexis M. from on 30. September 2020


U-Boat ...

Communication

Buyer's comment:

Ordered a watch. Paid for it. Days later the seller informed me that it was no longer in stock... I doubt about their professionalism even though communication was ok.

Dealer's comment:

We are really sorry that it happens.

Review by Frankie C. from on 04. May 2019


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

They claimed that it was a 3018 watch but it turned out to be a 2009 watch. It’s totally disappointing

Review by Derek P. from on 22. August 2018


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

This watch was returned. It was advertised as mint (MINT is in the title!), but what they sent was scratched and clearly not mint. They offered another watch for $450 more, saying they couldn’t sell me a mint watch at the price they agreed to and I paid. I declined that offer and returned the watch. Instead of refunding me immediately, two days later they instead offered to swap the same watch they previously tried selling me for $450 more. I declined. Then it took them several days to actually cancel the transaction. Several more days to actually get my money back. Im sorry to say this was a very frustrating experience.

Dealer's comment:

Thank you very much for working with us. We offered various solutions including an upgrade option at no additional cost. A refund was initiated after we received the item back. But unfortunately it took a few days for the refund to be fully processed since the payment was made via trusted checkout which is beyond our control.