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Monaco Luxury Watch

This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 4898

4.6 out of 5 stars  |  Reviews: 4,300

Detailed explanation of ratings 

 4.6
Shipping
 4.9
Item description
 4.3
Communication
87% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Order canceled

Review by Bruno S. from on 17. May 2022


Jaeger-LeCoultre Reverso Tribute Small Seconds 3978480

Communication

Buyer's comment:

Montre jamais reçue après 3 mois. Ils m’ont prévenu qu’il y avait du délai et ont toujours répondu à mes demandes. Ils ont proposé de me rembourser ce que j’ai accepté et je suis passé par un autre revendeur.

Order canceled

Review by Lasse S. from on 07. May 2022


Tudor Black Bay 41 79540-0006

Communication

Buyer's comment:

Dealer was unable to get watch I ordered. I cancelled the buy after 4 months,

Review by Bertrand D. from on 04. May 2022


Chanel J12 33 H5698

Shipping
Item description
Communication

Buyer's comment:

Communication laborieuse et laconique. Un numéro de suivi de l’envoi communique seulement une fois réclamé. Délai de livraison annoncé très long et livraison effective en retard.

Dealer's comment:

Merci, M. Demesse d’avoir cru en notre entreprise et d’avoir utilisé votre temps pour rédiger cet commentaire.Affichez sur notre page de Google la photo de votre nouvelle montre à votre poignet (et si vous voulez de mettre aussi 5 étoiles!). Votre opinion est très importante pour nous. Nous espérons de vous revoir très bientôt! Monaco Luxury Watch

Review by CYRIL S. from on 27. April 2022


Omega Seamaster Aqua Terra 150m Co?Axial Master Chronome 220.10.41.21.03.004

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Plus d'un mois de retard sur le délai initial qui était déjà de 6 semaines. Explications parfois floues pour justifier ce retard mais, in finé la montre est arrivée Produit conforme à la commande

Dealer's comment:

Merci, M. Simon d’avoir cru en notre entreprise et d’avoir utilisé votre temps pour rédiger cet commentaire.Affichez sur notre page de Google la photo de votre nouvelle montre à votre poignet (et si vous voulez de mettre aussi 5 étoiles!). Votre opinion est très importante pour nous. Nous espérons de vous revoir très bientôt! Monaco Luxury Watch

Order canceled

Review by Alberto A. from on 26. April 2022


Hamilton Khaki Field H69439931

Communication

Buyer's comment:

No recomendaría a este vendedor por qué después de esperar casi dos meses por el reloj al final he tenido que cancelar el pedido. Lo valoro como suficiente (que igual es mucho) por qué ya a los últimos correos ni se ha molestado en responder

Order canceled

Review by Jean Philipp v. from on 21. April 2022


Breitling X823109A1K1S1

Communication

Buyer's comment:

Die Uhr wurde als erhältlich mit voraussichtlicher Lieferung anfangs 2022 beworben. Eine Nachfrage im Februar wurde zwar beantwortet allerdings ohne dass ein konkretes Lieferdatum angegeben werden konnte. Seither habe ich nichts mehr gehört und den Kauf nach nunmehr fast 6 Monaten Wartezeit abgebrochen.

Dealer's comment:

Dear Mr. Von B. please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch took a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Jörn K. from on 21. April 2022


Omega De Ville Ladymatic Co?Axial Chronometer 425.32.34.20.55.002

Communication

Buyer's comment:

Die bestellte Uhr konnte nicht geliefert werden. Rückabwicklung war aber problemlos.

Dealer's comment:

Dear Mr. K. please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in6 weeks. Unfortunately during the procedure the watch took a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Older than 30 days

Order canceled

Review by Jürgen S. from on 19. April 2022


Glashütte Original ...

Communication

Buyer's comment:

Uhr bezahlt, aber innerhalb von 2 Monaten nicht geliefert. War aber letztlich kein Problem (sondern "nur" ärgerlich), da der Zahlservice von Chrono24 genutzt wurde ! Die Rückabwicklung war kein Problem.

Order canceled

Review by Michael B. from on 18. April 2022


NOMOS ...

Communication

Buyer's comment:

The watch was not available from the manufacturer two months after the order was placed. The seller does not maintain an inventory of the items they list for sale. They were very good about my cancellation though.

Review by BJ. from on 12. April 2022


Grand Seiko ...

Shipping
Item description
Communication

Buyer's comment:

Commande d'une Grand Seiko SBGR253G neuve. Ce modèle n'étant plus en collection depuis l'année dernière, MLW en trouve une encore en stock. A réception du colis, la sur-boîte est endommagée (déchirée sur deux côtés). Des très légères micro-rayures sont présentes sur côté gauche du boitier de la montre. Déception et contrariété assurées. Une partie des stickers est encore présente (dont celui du fond) ce qui laisse penser qu'il s'agit bien d'un modèle neuf mais très probablement d'exposition. Je signale immédiatement ces deux problèmes à MLW avec photos à l'appui. Je n'aurais qu'une seule réponse: envoi d'une nouvelle boîte. Quelques jours plus tard je reçois un ensemble complet boîte et sur-boîte impeccable. Quant aux micro-rayures, pas un mot. J'ai gardé néanmoins la montre car le modèle ne se fait plus. Je l'ai porté une semaine et il accuse un retard de - 9 secondes/jour, hors tolérance GS (- 3s à + 5s/jour), probablement dû à un long stockage. Heureusement grâce GS Paris Vendôme la montre est pris en charge en garantie, merci à eux.

Dealer's comment:

Merci, d’avoir cru en notre entreprise et d’avoir utilisé votre temps pour rédiger cet commentaire. SI la montre avance 9s par jour il faudra la régler, nous pouvons organiser le pick up et l'envoyer à l'assistance. Les montres ont besoin de réglage des fois. Le seule montre que n'ont pas besoin des réglage sont les montre au quartz. Nous espérons de vous revoir très bientôt! Monaco Luxury Watch

Review by Ilona M. from on 12. April 2022


Longines ...

Shipping
Item description

Buyer's comment:

Well, only thing that is good and matter in my comment - i finally got my order. All contacts with seller (if it was him) were through Chrono, so feedback within at least a day. "On request" marc actually means that seller sells non-existing item, that shall be ordered in factory after you'll pay full price as advance... then your waiting time depends on masters speed. No information on bracelet sizing. Asuming the standart (that usually needs to take a couple links out to ajust), mine barely closes. So if you are not skinny model, precise the standart size before payment. Not as much excitement for 1.3K valued purchase as it meant to be.

Dealer's comment:

please accept our sincere apologies for the delayed. We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Jonathan B. from on 11. April 2022


Panerai ...

Buyer recommends this dealer

Communication

Buyer's comment:

Pre sales : Enthousiaste pour le prix proposé et les conditions de sécurité autour de la vente. Finalement, déçu par la « promesse » non tenue d’offrir à ses clients la montre à ce prix car impossible pour eux d’obtenir la montre en question même après avoir payé Chrono24 (débit effectué) et attendu 3 mois…

Dealer's comment:

Thank you Mr. Benichou for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon ! Monaco Luxury Watch

Order canceled

Review by Annelie F. from on 08. April 2022


Breitling ...

Communication

Buyer's comment:

De svarar snabbt men kunde i leverera klockan på utsatt tid 6-8 veckor och sa att jag behövde tålamod. Jag avbröt köpet och köpte den hos en annan handlare som levererade inom en vecka.

Dealer's comment:

Dear Mr. F. accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch has a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Oluf W. Maersk-Moller from on 08. April 2022


Omega ...

Communication

Buyer's comment:

The dealer responded to most of my questions but unfortunately, they weren’t able to deliver the watch on time and exceeded the estimated time of arrival. To my understanding this was because of a shortage of the watch from the supplier Omega; anyhow a 10.000$ watch should arrive on time. The strange thing is that the dealer “Monaco Luxury Watch” removed the advert from Chrono24 shortly after I canceled my order. Let’s just hope this was a one-time coincidence.

Dealer's comment:

Dear Mr. Mærsk-Møller please accept our sincere apologies . The watch had a delivery time in 6 weeks. We placed the order end of February , the delivery should have be during these days. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Jerome T. from on 07. April 2022


Jaeger-LeCoultre ...

Buyer recommends this dealer

Communication

Buyer's comment:

Temps de réponse un peu long.

Dealer's comment:

Thank you Mr. Tanchot for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon ! Monaco Luxury Watch

Order canceled

Review by Clive T. from on 05. April 2022


Oris ...

Communication

Buyer's comment:

The watch I was after I found out they didn’t have in stock although advertised for sale, after waiting nearly two months it became clear to me that they could not source one so I cancelled my order, so disappointing overall.

Dealer's comment:

Dear Mr. T., please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in6 weeks. Unfortunately during the procedure Oris didn't give delivery specification. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Bartosz from on 30. March 2022


Tudor ...

Communication

Buyer's comment:

waiting time too long. 3 months have passed and it is still unknown when the watch would be shipped. I have no patience. I canceled the order.

Dealer's comment:

Dear Mr. Kucharski accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Anders L. from on 30. March 2022


Breitling ...

Communication

Buyer's comment:

Never any problem getting answers, well there was always the same answer, the watch has been delayed. So it is difficult to know if the watch would have been delivered since I cancelled my order.

Dealer's comment:

Dear Mr. Löfströmplease accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Giovanni M. from on 29. March 2022


TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you Mr. Marien for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon ! Monaco Luxury Watch

Order canceled

Review by PZ from on 28. March 2022


Omega ...

Communication

Buyer's comment:

I ordered Omega Seamaster 300m at the beginning of December 2021. Seller claimed the watch will be available at the beginning of the year 2022. Well it has not. In February, seller confirmed me the delivery of the watch in 4 weeks. Guess what happened after 6-7 weeks? Nothing!!! Just informing that the watch will be delivered for sure. That is all ok. I just recently cancelled the order and I am waiting for my money back. That is all nice except the watch price has increased around 10% and I got screwed up on currency change since sudden war came. So basically the seller blocked my money, the money lost its value and at the same time Omega increased price of the watch so I had to pay additional money to get same watch from different dealer. Nice and expensive waiting! All bad is good for something. Very good experience for me - if the seller does not keep its promise about delivery time, do not wait additional months even if he says it will be delivered. Thank you for this experience!

Order canceled

Review by Marco C. from on 25. March 2022


Longines ...

Communication

Buyer's comment:

-

Dealer's comment:

Buongiorno Sig. Casalis La preghiamo di accettare le nostre sincere scuse per aver oltrepassato la scadenza.Comprendiamo la sua delusione, il suo ordine è stato registrato con consegna in 6 settimane . Durante la procedura la consegna è stata ritardata. Cerchiamo sempre di gestire tali problematiche con competenza.La prego di accettare, nuovamente, le nostre scuse.Speriamo di avere un'altra occasione per mostrarvi le nostre competenze e la nostra affidabilità.I miei migliori saluti,Monaco Luxury Watch

Order canceled

Review by Robert M. from on 25. March 2022


TAG Heuer ...

Communication

Buyer's comment:

Sprzedający odpowiadał szybko na pytania natomiast nie był w stanie potwierdzić terminu dostawy zegarka. Zrezygnowałem z zamówienia ponieważ termin wskazany w zamówieniu został znacząco przekroczony i do końca nie otrzymałem żadnego potwierdzenia terminu w którym mógłbym otrzymać zamówiony zegarek.

Dealer's comment:

Thank you Mr. Mroz for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon ! Monaco Luxury Watch

Order canceled

Review by Antonio P. from on 25. March 2022


Bell & Ross ...

Communication

Buyer's comment:

Sono venuto a conoscenza che l' orologio da me ordinato non era più disponibile alla vendita solo dopo averlo regolarmente pagato. Non riuscendo a comunicare con crono 24, poiché avevo una versione dell' app vecchia e non perfettamente funzionante, ho chiesto assistenza al venditore ma non ho ottenuto risposta. Avevo anche proposto un cambio di orologio ma mi e' stato risposto che non garantivano consegne nei tempi di 4/6 settimane da loro pubblicizzati ma tempi molto più lunghi e non prevedibili eppure si trattava di un " semplice" bell e ross .

Dealer's comment:

Grazie Sig. Pastorella per aver creduto nella nostra azienda e per aver usato il Suo tempo per scrivere questa recensione. Abbiamo regolarmente risposto a tutte le sue richieste lo stesso giorno che sono state inviate. L'orologio è stato ordinato in data 15 marzo, con consegna in 6 settimane . L'orologio è stato cancellato da lei 4 giorni lavorativi dopo l'ordine. La ringrazio, cordiali saluti, Monaco Luxury Watch

Order canceled

Review by Gunter K. from on 24. March 2022


NOMOS ...

Communication

Buyer's comment:

Ich bin vielleicht zu ungeduldig. Die Kommunikation ist leider nur one way. Dazu bekommt man keine verbindlichen Auskünfte zu Lieferterminen. Delhalb Kauf storniert.

Dealer's comment:

Thank you Mr. Kampitsch for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon ! Monaco Luxury Watch

Order canceled

Review by Alexander B. from on 23. March 2022


Rado ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you Mr. Bari for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon ! Monaco Luxury Watch

Order canceled

Review by Marco K. from on 21. March 2022


Hamilton ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you Mr. Käpernick for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon ! Monaco Luxury Watch

Review by luigi c. from on 17. March 2022


U-Boat ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

La scatola della DHL era parzialmente aperta nella parte posteriore ma il contenuto era integro. L'orologio da me scelto non era più disponibile e mi proponevano il modello nuovo allo stesso prezzo. Proponevo di ritirarlo in negozio e mi avrebbero scontato le spese di spedizione invece me lo hanno spedito senza avvertirmi inoltre mi inviavano la fattura con nominativo sbagliato poi corretto. Comunque alla fine è andato tutto bene.

Dealer's comment:

Buongiorno Sig. Caviotto La preghiamo di accettare le nostre sincere scuse per aver oltrepassato la scadenza.Comprendiamo la sua delusione, il suo ordine è stato registrato in data 11 ottobre, e la consegna avrebbe dovuto avvenire in data 25 ottobre. L'orologio è stato consegnato con 10 giorni di ritardo, ci assumiamo la piena responsabilità. Cerchiamo sempre di gestire tali problematiche con competenza.La prego di accettare, nuovamente, le nostre scuse.Speriamo di avere un'altra occasione per mostrarvi le nostre competenze e la nostra affidabilità.I miei migliori saluti,Monaco Luxury Watch

Review by Corentin B. from on 17. March 2022


Bell & Ross ...

Shipping
Item description
Communication

Buyer's comment:

Le produit correspond bien à la commande, mais une aiguille GMT qui ne fonctionne pas et tourne bien trop vite. Impossible donc de l'utiliser et nécessité de faire jouer la garanti alors le la montre est neuve. Clair manque de sérieux pour une montre comme celle-ci.

Dealer's comment:

Thank you Mr. Bernard for believing in our company and for using your time to write this review. the watch is new, never worn, we organized the pick up of the watch and we will check it out why the watch doesn't work, The watch is under warranty card for 2 years , so if it will be necessary we will sent it to Bell & Ross assistance. We hope to see you again soon! Monaco Luxury Watch

Order canceled

Review by Zoran C. from on 15. March 2022


Breitling ...

Communication

Buyer's comment:

Seller don't have watch but he sale it.

Dealer's comment:

Dear Mr. Cosic please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available in 6 weeks. Unfortunately during the procedure the watch had a big delayed, This particular color has a very tiny production, we propose you other color immediately available. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Jc P. from on 14. March 2022


Bell & Ross ...

Buyer recommends this dealer

Communication

Buyer's comment:

Dommage que la montre ne soit jamais arrivée sans avoir même un délai ! La communication a été très bonne mais sans succès ! Le remboursement n'a pas été encore fait ! JC Papaleo

Dealer's comment:

Thank you Mr. Papaleo for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon ! Monaco Luxury Watch

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