Over 110,000 users from around the world give us 4.8/5 stars

ROYAL WATCHES L.L.C

Trusted Seller since 2017
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 528

4.8 out of 5 stars  |  Reviews: 386

Detailed explanation of ratings 

 4.8
Shipping
 4.9
Item description
 4.8
Communication
97% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Lance O. from on 02. March 2022


Glashütte Original ...

Shipping
Item description
Communication

Buyer's comment:

Maybe there was a language barrier but the seller did not take enough responsibility for proving their carrier (DHL) with information to release the timepiece from customs. I had to personally make at least seven phone calls to you (Chrono 24) and respond to numerous e-mails. I spent way too much of my valuable time expediting this shipment.

Dealer's comment:

First What’s makes you think if you buy 6,000 usd watch you have to seat and relax until they ring your belt and collect the watch. The second chrono24 is not us and not DHL courier you supposed to call DHL to get information, the funny think you are asking us to call DHL to get information when the package is behind you, and as worldwide courier policy when the package leaves our country everything is under destination country office 9(USA DHL) and its what even 7 years old kids can understand we shocked how you cannot understand. Third, we are sending daily packages to around the world and we have not seen such an issue which receiver send us a message to call destination courier to follow up the delivery, it was so funny you made our day that time, its seems you are not in a public and in a business field people around the world are, you are in your planet

Review by X from on 29. December 2021


Breitling ...

Shipping
Item description
Communication

Buyer's comment:

This time the process from order date to delivery took very long due to not knowing that there would be additional import documentation necessary. The Dealer could have told me what was required beforehand.

Dealer's comment:

Kindly, if you could check your email everything sent with email from us and courier as well

Order canceled

Review by Jacky T. from on 26. November 2021


Vacheron Constantin ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Order canceled

Review by Max C. from on 20. October 2021


Audemars Piguet ...

Buyer recommends this dealer

Communication

Buyer's comment:

Deal incomplete - the incorrect price was quoted by the dealer

Dealer's comment:

Kindly, we apologize for this inconvenience, as you know these watches price changes daily, and it is not the kind of watches to keep stock, it comes to order when there is demand for the watch and market price for this watch increased dramatically.

Review by chris o. from on 27. June 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Didn’t get the right box with the watch, was missing a couple pieces of paperwork.

Dealer's comment:

Kindly, thank you for the purchase, we appreciate to not devious people who checked the reviews, we sent full set of the watch even Breitling tag, it seems its your first time buying watches as a company early update boxes and papers, please do not refer to google which full of wrong information and old information for your knowledge. Finally, the package we sent was a full set include the latest version of the Breitling box, papers and tag, the other 300 reviews show our performance. Hope to complete your knowledge for the next purchase before leaving a review.

Order canceled

Review by Robert O. from on 04. May 2020


Breitling ...

Communication

Buyer's comment:

Niestety sprzedawca nie był w stanie wywiązać się z umowy.