ROYAL WATCHES L.L.C
4.8 out of 5 stars | Reviews: 478
Detailed explanation of ratings
| 4.8 | Shipping |
|---|---|
| 4.9 | Item description |
| 4.8 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Will A. from on 10. January 2023
Breitling ...
Buyer recommends this dealer
Dealer's comment:
Thank you for the review, but we have seen there is no any communication between us, we are surprised the reason for rating us 3 stars when there is no conversation during your purchase request,
Review by Lance O. from on 02. March 2022
Glashütte Original ...
Buyer's comment:
Maybe there was a language barrier but the seller did not take enough responsibility for proving their carrier (DHL) with information to release the timepiece from customs. I had to personally make at least seven phone calls to you (Chrono 24) and respond to numerous e-mails. I spent way too much of my valuable time expediting this shipment.
Dealer's comment:
First What’s makes you think if you buy 6,000 usd watch you have to seat and relax until they ring your belt and collect the watch. The second chrono24 is not us and not DHL courier you supposed to call DHL to get information, the funny think you are asking us to call DHL to get information when the package is behind you, and as worldwide courier policy when the package leaves our country everything is under destination country office 9(USA DHL) and its what even 7 years old kids can understand we shocked how you cannot understand. Third, we are sending daily packages to around the world and we have not seen such an issue which receiver send us a message to call destination courier to follow up the delivery, it was so funny you made our day that time, its seems you are not in a public and in a business field people around the world are, you are in your planet
Review by X from on 29. December 2021
Breitling ...
Buyer's comment:
This time the process from order date to delivery took very long due to not knowing that there would be additional import documentation necessary. The Dealer could have told me what was required beforehand.
Dealer's comment:
Kindly, if you could check your email everything sent with email from us and courier as well
Order canceled
Review by Jacky T. from on 26. November 2021
Vacheron Constantin ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Max C. from on 20. October 2021
Audemars Piguet ...
Buyer recommends this dealer
Buyer's comment:
Deal incomplete - the incorrect price was quoted by the dealer
Dealer's comment:
Kindly, we apologize for this inconvenience, as you know these watches price changes daily, and it is not the kind of watches to keep stock, it comes to order when there is demand for the watch and market price for this watch increased dramatically.
Review by chris o. from on 27. June 2021
Breitling ...
Buyer recommends this dealer
Buyer's comment:
Didn’t get the right box with the watch, was missing a couple pieces of paperwork.
Dealer's comment:
Kindly, thank you for the purchase, we appreciate to not devious people who checked the reviews, we sent full set of the watch even Breitling tag, it seems its your first time buying watches as a company early update boxes and papers, please do not refer to google which full of wrong information and old information for your knowledge. Finally, the package we sent was a full set include the latest version of the Breitling box, papers and tag, the other 300 reviews show our performance. Hope to complete your knowledge for the next purchase before leaving a review.
Order canceled
Review by Robert O. from on 04. May 2020
Breitling ...
Buyer's comment:
Niestety sprzedawca nie był w stanie wywiązać się z umowy.
Buyer's comment:
No purchase. Financing could not be arranged.