Intercom

Trusted Seller
Watches sold with Buyer Protection: 423

4.8 out of 5 stars  |  Reviews: 357

Detailed explanation of ratings 

 4.9 Shipping
 4.8 Item description
 4.8 Communication
97% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Dave P. from on 13. December 2023


Zenith ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Orhan K. from on 11. September 2023


Longines ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Die Verpackung der Uhr war sehr stark beschädigt

Order canceled

Review by bas v. from on 17. June 2023


TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by SK. from on 24. October 2022


Zenith ...

Shipping
Item description
Communication

Buyer's comment:

Big scratch on dial was covered by the minute hand (Minute hand was set to unusual position at 33min) on all pictures. No info about this scratch in the description as well. Very bad and unfriendly almost rude communication after my return request. Seller did not release the refund payment by himself, he kept me waiting until the payment was refunded by Chrono24 due to no action from seller. Can not recommend this seller. Bad experience for me. Might be different for other buyers.

Dealer's comment:

The scratch was not covered by the pointer. The scratch is 1 mm in size and cannot be seen in the photo. Rude communication? I am surprised by this statement because we asked where is the scratch after the information from the buyer. Unfortunately, we did not get an answer. After receiving the return, we sent the watch to the service station, which found that the buyer opened the watch incorrectly because it had scratched the back cover. Fortunately, it is gold, so there is no trace of the scratches after the gentle work of the goldsmith. I think a little empathy and visibility would be useful. We will draw conclusions for the future.

Review by I. from on 01. April 2022


Breitling ...

Shipping
Item description
Communication

Buyer's comment:

Beautiful watch, but unfortunately with some malfunctions, so I had to send it back. Wish the communication with the seller would have been a bit better.

Dealer's comment:

The watch was operational ... only someone was trying to tamper with it. He did not skillfully want to replace the battery

Review by N. from on 08. December 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

According to an expert i brought it to, the watch is a combination of original parts, lather authentic parts and non authentic parts (the plexi screen and 2/3 extra bracelet links). I have kept the watch but i would have liked to have a better description. Quick and reliable shipping though

Order canceled

Review by n. i. from on 04. October 2021


IWC ...

Communication

Buyer's comment:

-

Order canceled

Review by Dirk L. from on 10. July 2020


Omega ...

Buyer recommends this dealer

Communication

Buyer's comment:

Händler war sehr unfreundlich. Ich sollte zum Spielen in den Sandkasten gehen, da ich den Kauf storniert habe.

Dealer's comment:

Kupujący napisał że się bawił i że coś poszło nie tak i kupił....przepraszam ale chrono24 to nie miejsce dla małych chłopców do zabawy.

Review by Xavier G. from on 09. June 2018


Longines ...

Shipping
Item description
Communication

Buyer's comment:

Clear mark on the screen, never got an answer to my message to the seller