Helvetic Time AG

Buyer's comment:

The commercial side was impeccable. The watch itself is the problem. The bezel does not perfectly align with the lines(numbers) on the watch. I only noticed later. I have reached out to the seller who has opened a ticket and contacted Doxa. Doxa told me that the seller is not an official seller and therefore cannot help me. This rating may change if the problem is resolved. Thank you

Buyer's comment:

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Buyer's comment:

... auf eine gestellte Frage, bis heutte keine Antwort bekommen 😒

Buyer's comment:

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Buyer's comment:

the watch was for exhibition and new year .. it came without plastic wrapping .. and it took longer to arrive than agreed.

Buyer's comment:

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Buyer's comment:

Nach Zahlungseingang, langer Liefertermin. Nur Auf Anfrage hin wurde geliefert

Buyer's comment:

not as described

Buyer's comment:

The time to complete the purchase of the watch was very slow. I have received the watch after 2 months from the date of payment due to the high shipping time from the dealer, there was also an issue with the shipping service, but it certainly had little influence on the long wait. I have always received polite and courteous replies to enquiries regarding my order, but they do not affect this negative buying experience. Tired of the long wait, I started the refund request via Chrono24, and lo and behold, the retailer, without answering my e-mail warning that I would request a refund, finally sent the watch... The packaging was well done and the watch (new) had all the certificates, but, in my opinion, the time to process the shipment was excessively long without a valid reason.

Buyer's comment:

Expédition beaucoup trop lente. Plus de 10 jours entre le paiement et l'expédition. Pas de réponse pendant plusieurs jours de la part du vendeur. Article conforme à la photo et à la description.

Buyer's comment:

Watch delivered after 6 weeks, and multiple message exchanges, instead of the promised 5-6 business days

Buyer's comment:

The photos showed the original packaging but the watch came with a different packaging and not the one shown on the dealer shop.

Buyer's comment:

Uhr war leider Defekt. Nach mehreren Telefonaten, habe ich keine Antworten erhalten, wie der Garantiefall abzuwickeln ist....... Helvetic Time hat KEIN Ladengeschäft In Schweiz, obwohl eines in Bäch angegeben wird. Sehr Luschige Firma. Einmal und nie wieder

Buyer's comment:

They item was not as described. The picture and the description showed a gold watch. The watch came as rose gold. They were not helpful in communication. I would not recommend buying from them.

Buyer's comment:

The communication was great to start off with and I felt the price was competitive. I understand that at times there maybe problems with watches but just keep the buyer informed do they do not have their time wasted.

Buyer's comment:

発送が予定より1ヶ月以上遅れました

Buyer's comment:

Prior to ordering, I received assurances that the article would be delivered within 6 to 7 business days, including DHL Express shipping. The vendor confirmed my payment on 19 October. The watch finally arrived only on 9 November, by normal post

Buyer's comment:

Buyer's comment:

Le vendeur n'avait plus la montre commandée citizen bleue BM 8540-85L et j'ai du accepter à la place la citizen noire BM 8540-85E car j'avais déjà activé mon bon d'achat : j'aurais apprécié qu'il me propose le modèle vert également série limitée un peu plus cher mais plus conforme à mes goûts ...

Buyer's comment:

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Buyer's comment:

This watch need "Tissot T-Touch Connect Solar" App. But, the app is not available in Korea. What case is this?

Buyer's comment:

2x küldték ki ugyan azt a hibás órát.

Buyer's comment:

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Buyer's comment:

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Buyer's comment:

Meglio verificare la disponibilità prima di acquistare

Buyer's comment:

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Buyer's comment:

Troppi ritardi nella consegna e tempi di risposta lunghi.

Buyer's comment:

le informazioni relative alle misure dell’orologio non corrispondevano alle misure reali

Buyer's comment:

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Buyer's comment:

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