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Timeless Watches GmbH

Trusted Seller since 2012
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 18
Watches sold with Buyer Protection: 824

4.9 out of 5 stars  |  Reviews: 528

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.9
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Dick S. from on 18. May 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Geen

Dealer's comment:

The watch was returned for no reason, We did kindly ask why it was returned, but never got an answer ,no communication at all // scam try ?!

Review by Corrado V. from on 08. April 2019


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Il prodotto si e’ presentato sporco e con ammaccatura al bracciale Oyster non visibile nelle foto e non indicato nelle caratteristiche. Il venditore ha indicato il prodotto in Ottime condizioni, circostanza purtroppo non esatta. Lo stesso, a fronte della mia lamentela, ha offerto la riconsegna dell orologio e restituzione delle somme, ma non è stato possibile accettare tale proposta onesta perché l orologio è arrivato con un po’ di ritardo ed era un regalo per una importante ricorrenza non rinviabile. Sono rimasto complessivamente un po’ deluso. Corrado Valvo

Dealer's comment:

The customer only want to reduce the price and forces a discount. We would never ship a dirty or demaged watch.

Review by Oliver G. from on 04. February 2019


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Uhr wurde leider nicht im beschriebenen Zustand geliefert. Nach Rücksprache mit dem Verkäufer wurden die Mängel sofort, schnell und sehr unkompliziert vom Verkäufer beseitigt. Ich bin mir sicher eigentlich ein Top - Verkäufer mit 5 Sterne Bewertung. In meinem Fall muss ich leider Abzüge machen, den Verkäufer aber auf jeden Fall weiterempfehlen, da er mit der Situation professionell umgegangen ist.

Dealer's comment:

Die Bewertung ist für uns hier nicht nachvollziehbar. Der Kunde behält die Uhr und hat zudem aus Kulanz einen kompletten Uhrmachermeisterservice erhalten. We can`t understand the 1 star rating . The customer keeps the watch furthermore he did receive a free full masterwatchmakerservice.

Review by Rudolf E. from on 10. September 2016


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-