Leader in secure luxury watch purchases and sales since 2003

Phigora

Trusted Seller since 2014
Watches sold with Buyer Protection: 633

4.8 out of 5 stars  |  Reviews: 376

Detailed explanation of ratings 

 4.8
Shipping
 4.8
Item description
 4.8
Communication
95% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Doron G. from on 29. June 2021


Breitling ...

Shipping
Item description
Communication

Buyer's comment:

I was sent the cheaper version of the watch I paid for.

Dealer's comment:

This was our error and we did all in our power to correct it immediately. Sincere Apologies.

Review by Chad N. from on 01. May 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

I purchased a Rolex (coke) and Phigora made the transaction easy and shipping was very fast (next day) but the watch I received did not match the pictures in their advertisement on Chrono24 so I started a mediation request to see if the watch they sent was the right one and they confirmed it was. I pointed out the pictures in their ad not matching the watch sent and they claimed it was a mistake and offered to refund the purchase which is fine but going to be a hassle because duty's and taxes would not be refunded without going through a process of filling out a form and sending it to the government then waiting for the refund etc. In the end I will keep the watch because I was lucky in that it has more scratches (4 more) then the watch advertised in the photos but not so many that I feel like jumping through all the hoops to send it back. Just a buyer beware that you might want to confirm the photos are the real ones for the watch you're purchasing before buying it. I doubt I will buy from Phigora in the future because if you want to earn online buyers trust it's IMPERATIVE to ensure the photo matches the product 100%. I was hesitant to buy 14k CAD watch online for this exact reason.

Order canceled

Review by from on 23. September 2020


Cartier ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by marc L. from on 18. September 2020


Omega ...

Item description

Buyer's comment:

la montre s'arrête dans la nuit, malgré le fait de la porter tous les jours, elle a besoin d'une révision et cela aurait dû être spécifié dans l'annonce. D'autre part, vous m'aviez promis le remboursement de 100 dollars sur le prix, à ce jour mon compte n'a pas été crédité.

Dealer's comment:

Hi, Chrono24 has confirmed that the $100 credit has already been applied to your account. Your watch comes with a 2-year warranty. Please contact us directly so that we can arrange to have your watch sent to us for warranty service.

Review by M from on 09. June 2020


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Deeler posted watch year 2017 and i received 2016 watch

Review by Jiwon Y. from on 01. April 2020


Cartier ...

Shipping
Item description
Communication

Buyer's comment:

This watch diamond setting looks not original one. However, the dealer said that from factory one, but the setting really different with original watch.

Dealer's comment:

Hi. The diamonds on your watch a 100% factory Cartier. Feel free to have the watch inspected by Cartier for confirmation. All items are inspected thoroughly prior to listing to ensure the accuracy of our descriptions.

Review by from on 17. March 2020


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The watch was different from what was promised on three different elements. I have sent it back. Communication was swift and good.

Dealer's comment:

We sincerely apologize for the listing discrepancy. We did have the watch incorrectly listed with a sapphire crystal but this model is with an acrylic crystal.

Review by madrid man from on 15. March 2020


Ball ...

Shipping
Item description
Communication

Buyer's comment:

the watch arrived with no functioning tritium on the outer bezel of the 50 marker. it took a few days to figure out what was wrong. Attempts to contact the seller and Chrono24 have been ignored. So, I will have to send it to the Ball factory in Switzerland and pay for the repair.

Review by Brad B. from on 24. November 2019


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The ad for the watch purchased stated “worn with little to no signs of wear.” This is highly inaccurate as the tachometer scale along the outside of watch shows SIGNIFICANT wear and the wear is not shown in the picture of the watch on ad.