Phigora

Trusted Seller
Watches sold with Buyer Protection: 1108

4.6 out of 5 stars  |  Reviews: 660

Detailed explanation of ratings 

 4.7 Shipping
 4.6 Item description
 4.6 Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Gheyath Z. from on 03. March 2024


Gérald Genta ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great Dealer and item provided and would recommend just small observation that shipment delayed a bit and feedback was coming a bit late as well but all in all they are great 💛💛

Review by rich s. from on 19. February 2024


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

For spending almost 10k on a watch , I know you are supposed to wind these if you don’t wear it often but EVERY day I have to fix the date and hands. Yesterday ! I had to fix the date and took it off to sleep , when I put it back on less then 10 hours later , STILL have to wind this clapped up watch and when I contacted the dealer they said it was just brought into service before I purchased it and that’s a complete pile of raccoon piss. Would not recommend buying from here .

Dealer's comment:

Have no worries, your watch is covered under our two-year warranty. Before we send you a prepaid shipping label, please manually wind the watch for about 30 to 40 rotations, giving it a full power reserve. See if a full wind corrects the power reserve issue. If not, we will send you a prepaid shipping label for us to service it under warranty.

Review by Jesper P. from on 12. October 2023


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Description and product not accurate but overall dealer has been helpful

Review by Alex E. from on 25. May 2023


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

I was so excited to buy this watch for sentimental reasons. After purchasing it, the watch I received was not the watch in the photographs - it had a different dial. While the seller was very nice about it, I’m left still looking for the watch I’m seeking.

Order canceled

Review by Benjamin T. from on 02. April 2023


Cartier ...

Buyer recommends this dealer

Communication

Buyer's comment:

Good

Review by Robert L. from on 09. November 2022


Cartier ...

Shipping
Item description
Communication

Buyer's comment:

The watch had a couple of links that wouldn’t even bend! The movement, face , and hands had ti be replaced by Cartier. This watch was apparently not inspected, like what is mentioned! Over priced for the product, plus another 2K to get watch in top notch condition. Communication was rushed, and indifferent. I was told ti just simply return the watch…

Dealer's comment:

Apologies that you were not happy with your vintage Cartier. When you notified us of your displeasure with the watch we immediately advised that you can send the watch back for a full refund. We provide return shipping labels. The watch was inspected and serviced by us. The movement had no issues. Cartier recommends new dials, hands, and movement since it's their policy to do so on older quartz watches. We generally advise against changing dials and hands on vintage watches. Best to preserve originality as much as possible.

Review by Doron G. from on 29. June 2021


Breitling ...

Shipping
Item description
Communication

Buyer's comment:

I was sent the cheaper version of the watch I paid for.

Dealer's comment:

This was our error and we did all in our power to correct it immediately. Sincere Apologies.

Review by Chad N. from on 01. May 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

I purchased a Rolex (coke) and Phigora made the transaction easy and shipping was very fast (next day) but the watch I received did not match the pictures in their advertisement on Chrono24 so I started a mediation request to see if the watch they sent was the right one and they confirmed it was. I pointed out the pictures in their ad not matching the watch sent and they claimed it was a mistake and offered to refund the purchase which is fine but going to be a hassle because duty's and taxes would not be refunded without going through a process of filling out a form and sending it to the government then waiting for the refund etc. In the end I will keep the watch because I was lucky in that it has more scratches (4 more) then the watch advertised in the photos but not so many that I feel like jumping through all the hoops to send it back. Just a buyer beware that you might want to confirm the photos are the real ones for the watch you're purchasing before buying it. I doubt I will buy from Phigora in the future because if you want to earn online buyers trust it's IMPERATIVE to ensure the photo matches the product 100%. I was hesitant to buy 14k CAD watch online for this exact reason.

Order canceled

Review by from on 23. September 2020


Cartier ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by marc L. from on 18. September 2020


Omega ...

Item description

Buyer's comment:

la montre s'arrête dans la nuit, malgré le fait de la porter tous les jours, elle a besoin d'une révision et cela aurait dû être spécifié dans l'annonce. D'autre part, vous m'aviez promis le remboursement de 100 dollars sur le prix, à ce jour mon compte n'a pas été crédité.

Dealer's comment:

Hi, Chrono24 has confirmed that the $100 credit has already been applied to your account. Your watch comes with a 2-year warranty. Please contact us directly so that we can arrange to have your watch sent to us for warranty service.

Review by M from on 09. June 2020


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Deeler posted watch year 2017 and i received 2016 watch

Review by Jiwon Y. from on 01. April 2020


Cartier ...

Shipping
Item description
Communication

Buyer's comment:

This watch diamond setting looks not original one. However, the dealer said that from factory one, but the setting really different with original watch.

Dealer's comment:

Hi. The diamonds on your watch a 100% factory Cartier. Feel free to have the watch inspected by Cartier for confirmation. All items are inspected thoroughly prior to listing to ensure the accuracy of our descriptions.

Review by from on 17. March 2020


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The watch was different from what was promised on three different elements. I have sent it back. Communication was swift and good.

Dealer's comment:

We sincerely apologize for the listing discrepancy. We did have the watch incorrectly listed with a sapphire crystal but this model is with an acrylic crystal.

Review by madrid man from on 15. March 2020


Ball ...

Shipping
Item description
Communication

Buyer's comment:

the watch arrived with no functioning tritium on the outer bezel of the 50 marker. it took a few days to figure out what was wrong. Attempts to contact the seller and Chrono24 have been ignored. So, I will have to send it to the Ball factory in Switzerland and pay for the repair.

Review by Brad B. from on 24. November 2019


Omega ...

Shipping
Item description
Communication

Buyer's comment:

The ad for the watch purchased stated “worn with little to no signs of wear.” This is highly inaccurate as the tachometer scale along the outside of watch shows SIGNIFICANT wear and the wear is not shown in the picture of the watch on ad.