Relojes La Hora

Trusted Seller
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 3
Watches sold with Buyer Protection: 1187

4.8 out of 5 stars  |  Reviews: 844

Detailed explanation of ratings 

 4.8 Shipping
 4.8 Item description
 4.9 Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Esther M. from on 15. April 2024

Rolex Rolex Datejust Lady

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The description was not correct, seller not very cooperative. Wouldn't buy again here.

Dealer's comment:

As we have already explained to you, there has been an error in the description of the clock caused by the automatic description provided by Ch24. We have apologized to you and we have proposed different solutions to cooperate, and you have not even answered us! That's why you're not right in what you're saying. You don't have to tell lies. Thank you for purchasing

Older than 30 days

Order canceled

Review by Markus Bernhard F. from on 20. March 2023

Breguet ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks !

Review by K S from on 06. March 2023

Universal Genève ...

Shipping
Item description
Communication

Buyer's comment:

First, the good: * the cosmetic condition of the watch was consistent with the pictures (it's rose gold and not yellow though) * the shipping was relatively quick (two working days) Now, the bad. Before the purchase, I asked the dealer how accurate the watch was. Their reply was "always inside the cosc" (sic). That reply actually tipped me to buy the watch. Turns out that that accuracy was not exactly the case. Upon receipt, I tested the watch on the timegrapher, fully wound, not magnetised and at the 60s interval. The watch ran at +17s/day. I flagged that to the dealer, and their response was that COSC is "much more flexible for the vintage watches" (which is, again, not the case). As the watch was, according to the dealer's words, under a one year warranty, I asked if it's OK for me to bring the watch to a local watchmaker for an adjustment, at their expense. Their response was along the lines that they were basically doing me a favour by selling that watch at that price and if I'm not happy, I could return it. Hence the rating.

Dealer's comment:

We apologize for the inconvinient caused to you. At the same time we would like to emphasize that: 1) Our opinion of COSC in this watch was different from yours. 2) We always give you the oportunity to send us back the watch without any charges. 3) Of course we offer you 1 year of guarantee but not for this because as I wrote before our consideration of COSC test was different from yours

Order canceled

Review by Antonio S. from on 17. February 2023

Baume & Mercier ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks !

Review by Alexander R. from on 22. August 2022

Breitling ...

Shipping
Item description

Buyer's comment:

Die Box von der Uhr war verschrammt und das Leder innen hat sich schon aufgelöst… die Uhr hat genau 15 Tage funktioniert und ist jetzt defekt… Das Paket mit der Uhr wurde bei mir im Mehrfamilienhaus einfach abgestellt…

Review by Michael from on 29. July 2022

Longines ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I bought a watch from these guys, where the ad said (paraphrased) "Longines Master Collection year 2022, with original box. Condition: Very good". The price was a bargain for the year/condition so I jumped on it and clicked the Buy button. After delivery, the watch was indeed in very good condition. It turns out though, after a serial number lookup, that the watch was originally produced/sold in 2019 (not in 2022 as stated). The original box was also delivered as promised, but the problem here was that the condition of the box was dreadful - not anywhere near the "Very good" condition stated in the ad. So "watch good", "box bad". I was offered to send it all back, but all in all, I'm satisfied with my purchase since the watch itself is in good condition and I got it at a fair price. But the stated details like overall condition and production year is what gives the low score for my review. If the dealer would have been honest about the condition of the box upfront and more open about not really knowing the production year I would have given a better score. Tip to dealer: Be open about all the details.

Dealer's comment:

Hi, I don't think it's correct to put that bad punctuation when it was you who didn't read the ad well. If you read correctly, the ad puts the year APPROXIMATE 2022. And it says WATCH in very good condition at no time does it refer to the watch case. The watch is in very good condition as seen in the photos. I don't think that because the case is a bit damaged you have to make all this comment and more so when you have paid for the watch at a very low price, that is dishonest. We do a very correct job that does not correspond to your comment, you can see it in most comments.

Order canceled

Review by Oskar H. from on 09. June 2022

Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks !

Review by YUJI S. from on 29. March 2022

Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thanks !

Review by YUK FAI Y. from on 27. January 2022

IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Seller as a professional dealer didn't point out that the watch's perpetual calendar has the date off by one day. It is a Kurt Klaus fixed PPC module, buyers needs immediate watchmaker repair to fix the date, and seller compensated for the cost. Not the best buying experience.

Dealer's comment:

Thanks and apologies for the situation , finally in one way or another , we have solved it so that you are happy ! Best Regards .

Review by James J. from on 09. October 2020

Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The shipping was very fast!! I was just disappointed with the quality of the strap as i was led to believe it was In good condition

Dealer's comment:

We don't understand what happened to the strap, but thank you very much for your understanding!

Order canceled

Review by Zlatko P. from on 29. May 2020

Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Order canceled

Review by Jean Claude C. from on 17. May 2020

Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Bonjour, Bonne négociations mais trop tardive

Order canceled

Review by Alberto F. from on 25. March 2020

TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Jean Pierre H. from on 17. March 2020

TAG Heuer ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

Tout est OK

Dealer's comment:

Thanks

Order canceled

Review by Nasko N. from on 07. January 2020

TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks

Review by Nicolai from on 19. November 2019

Breitling ...

Shipping
Item description

Buyer's comment:

Die Uhr war in einem dünnen Karton verpackt. Es gab keinerlei Stoßschutz. Beim Versand einer Uhr nicht ok! Die Uhr ist sehr schön und wie beschrieben, ich hätte mir aber eine Angabe gewünscht in der klargestellt wird, dass das Armband nicht original ist. Sehr schade, dass hier erneute Kosten entstehen um ein neues Armband zu beschaffen. Alles in allem eine sehr schöne Uhr, aber ein recht unbefriedigendes Kauferlebnis.

Dealer's comment:

Vielen Dank für Ihre Verpackungsvorschläge, wir werden uns verbessern. Wichtig ist, dass dir die Uhr gefällt. Grüße

Review by AD from on 17. September 2019

Jorg Hysek ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Funktion eingeschränkt

Dealer's comment:

Der Chronograph der Uhr funktionierte nicht gut, der Kunde gab die Uhr zurück und wir gaben das Geld ohne Probleme zurück! Entschuldigung für die Unannehmlichkeiten.

Review by Clemente F. from on 16. July 2018

Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Hartmut S. from on 04. July 2018

Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Artikel musste wegen eines offensichtlichen optischen Mangels zur Instandsetzung !

Review by Holger W. from on 03. March 2018

Hublot ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Der Zustand der Uhr ist wie beschrieben sehr gut. Das Armband war leider viel zu klein. Das ging aus der Beschreibung nicht hervor. Ich habe für 230 € ein neues Armband kaufen müssen. Ansonsten habe ich Eine sehr schöne Uhr für einen vernünftigen Preis erhalten. Mit freundlichen Grüßen Holger WENZEL

Review by Friederike G. from on 08. April 2017

TAG Heuer ...

Shipping
Item description
Communication

Buyer's comment:

Der Händler hat eine Behauptung über die Uhr abgegeben , die ich ihm widerlegen musste. Erst dann hat er ein neues Angebot gemacht. G.Gerke

Dealer's comment:

Hello, we are sorry about the misunderstood about a feature of the watch. We have make a good discount for the inconveniences. Hope you are well. Regards