Swiss Time Limited

Trusted Seller
Watches sold with Buyer Protection: 48

4.4 out of 5 stars  |  Reviews: 47

Detailed explanation of ratings 

 4.6 Shipping
 4.7 Item description
 4.5 Communication
94% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Guerassim N. from on 01. April 2022


Heisse & Söhne ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

It was not ok it had small damage

Dealer's comment:

Sorry about the shipping imperfection but the item has left our premises in perfect condition and we have visuals showing that. If TNT/FedEx somehow caused a damage in transit there is a way to address the problem through their customer service. It's hardly our fault - we chose the most secure and expensive shipping service for your item. We'd also appreciate that you communicate with us your problem with the item's description so we can improve it. Best regards, SwissTime.co

Order canceled

Review by GIORGIO from on 27. May 2021


Kronsegler ...

Buyer recommends this dealer

Communication

Buyer's comment:

QUALCHE INCOMPRENSIONE LINGUISTICA, CMQ SONO PERSONE SERIE.

Dealer's comment:

Communication was held in English, quite promptly, we did not encounter communicational issues. The customer placed an order first, cancelled later with the reason to change his initial choice, and, subsequently did not make any purchase at all... We cannot imagine any problems customer might've had with our service.

Order canceled

Review by Eduardo M. from on 28. December 2020


U-Boat ...

Communication

Buyer's comment:

Il a tenté de me forcer à confirmer mon ordre en disant que je pouvais plus annuler. Bien évidemment une tentative malhonnête car le droit de rétractation est bien mentionné dans les termes and conditions

Dealer's comment:

Obviously a misunderstanding. Buyer has mistakenly placed at least two orders with different sellers for the same item and we simply asked him to cancel the other orders as the escrow payment was already assigned to us. No one has ignored his rights whatsoever.