Abel Ruiz SL

Trusted Seller
Watches sold with Buyer Protection: 325

4.2 out of 5 stars  |  Reviews: 253

Detailed explanation of ratings 

 4.5 Shipping
 4.2 Item description
 4.2 Communication
94% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by R.B. from on 08. December 2023


Patek Philippe ...

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Buyer's comment:

the buckle I bought was advertised as being PP but, in fact, it is a fake.

Dealer's comment:

This buckle is 100% original, there is no difference with the one advertised. If you tell us that the buckle is not original, it is normal for you to tell us why it is not original for you. As for us the buckle is 100% original Patek P. in 18K yellow gold, forgive the audacity, but I think you are unaware of the history of the engravings of the Patek Philippe buckles. Taking into account that this buckle is from the 80s-90s and the Patek Philippe inscriptions have changed throughout its manufacture. And if you consider it to be fake, we have no problem collecting it, since for us it is 100% original.

Review by Stefan O. from on 02. November 2023


Longines ...

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Buyer's comment:

Recht unfreundlich. Musste die teure Uhr leider zurücksenden (auf eigene Kosten!) da die Gangreserve nicht funktionierte u sie bald nach dem Tragen stehenblieb. Es war ein Verlustgeschäft für mich. Die Rückzahlung von Seiten Chrono24 läuft auch schleppend bzw braucht seine Zeit.

Dealer's comment:

The watch left our store in perfect working order. This man intended for the power reserve to last 48 hours, after using it for several days he returned it to us, he must have given it some blow and for this reason the clock's power has changed. Regarding the refund, it is purely a matter for the banks and does not depend on Chrono24 or us as merchants, since we make the refund as soon as we receive the relevant notification from Chrono24. Greetings from AR Watches

Review by from on 18. July 2023


TAG Heuer ...

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Buyer's comment:

Tuve un par de dudas con el articulo y fue muy poco agradable en las respuestas, parece que solo le importe vender el producto en vez de dar un buen servicio.

Dealer's comment:

Pues creo que usted podía hacer referencia de como compro el reloj y de como lo recibimos. Para que usted lo sepa chrono24 nos dijo que se pasara una factura de reparación la cual no se la pasamos y encima usted nos critica. Muchas gracias y saludos

Review by Allan A. from on 23. August 2021


Orient ...

Buyer recommends this dealer

Item description

Buyer's comment:

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Review by Valentin I. from on 03. July 2021


TAG Heuer ...

Buyer recommends this dealer

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Communication

Buyer's comment:

-

Dealer's comment:

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Review by Alain P. from on 18. January 2021


Longines ...

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Buyer's comment:

j ai recu la montre mais elle ne fonctionnais pas bien puisque elle avançait 1 heure chaque 12 heures je l ai faite réparer pour un cout de 130 euros Dautre part l annonce proposait 2 bracelets or je n ai pas eu le choix enfin la annonce précisait un bracelet en croco ce qui n a pas été le cas enfin j ai adressais un mail au vendeur qui n a pas daigne répondre

Dealer's comment:

Monsieur Alain, vous avez acheté une Longines en or blanc d'une valeur de plus de 1800 € sur le marché et vous l'avez eue pour 1100 €. En dehors de cela, il a également reçu un e-mail dans lequel nous lui avons proposé de faire un retour s'il n'était pas satisfait de son achat, en plus il a également reçu une vidéo de l'avancement de la montre, démontrant ainsi le bon fonctionnement de la montre. Nous lui avons également proposé une autre alternative qui était de réparer la montre nous-mêmes, puisque nous avons un atelier d'horlogerie. Nous n'avons reçu aucune réponse à notre offre. Eh bien, nous ne pouvons pas toujours être aimés de tout le monde. Cordialement de AR Watches

Review by Arnaud d. from on 15. June 2020


Vulcain ...

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Buyer's comment:

L’orologio era quello delle foto ma il vetro era rotto leggermente. Invece la descrizione diceva che era perfetto. Dalle foto non si poteva vedere ovviamente la rottura che era da un’altra parte. Contattato il commerciante continua a dirmi che non ne sapeva niente sennò l’avrebbe cambiato prima di spedirlo, e che comunque costa poco cambiarlo (25 euro). Non ho ancora potuto vedere se è vero (Covid virus) ma la risposta non è soddisfacente. Tengo l’orologio perché globalmente va bene ma non è un venditore di cui fidarsi secondo me.

Review by Pernille G. from on 08. June 2020


Omega ...

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Buyer's comment:

Beskrivelsen ingen/mindre brugsspor var ikke korrekt, da safirglasset havde en stor og en mindre skade.

Dealer's comment:

comentario The damage was negligible. In fact we did not see it. We too would have solved it. I think it is also important to say how the state watch was in general, with paper boxes and at a very good price. But the truth is that all the problems were to sell this type of Omega. We are sorry for the inconvenience and greetings from AR watches

Review by Wonseok C. from on 09. March 2020


Piaget ...

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Buyer's comment:

"The heaviest and most unpleasant" seller I have experienced in many years. He said to me. "Who told you that the screws are gold? There are manufacturers who do not put gold … This seems like a Nightmare." I feel so too !! In addition, this watch stops to run again and again wearing it on my wrist, even if it looks great. My watchmaker said "the screws are made of stainless steel ... so really disappointed."

Dealer's comment:

Unfortunately there are sellers who are undecided and do not know how to see what they buy, after this man could write us about forty emails for a month and having the clock set aside for a month never reaching payment. Finally the watch is sent to him and he returns it to us from South Korea because he said that the screws were not his own, not being true, which is why he didn't want to say it, he saw it small since it is a clock with little measure. On the other hand we have buyers who know perfectly what they buy and it is a pleasure to sell them.

Review by G.C. from on 16. September 2019


Vacheron Constantin ...

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Buyer's comment:

The buckle I received was not the one on pictures. The buckle condition was not "unworn" but used with signs of wear.

Dealer's comment:

I think you should have bought the new Vacheron buckle at the official house, it is best when a person does not know what they are buying. Although the price is doubled. These buckles are used as it puts on your profile and not all are the same, although they are perfect. Insta exterior and use. His problem was that he saw some wear inside the friction of the belt, something without the greatest importance to use in a Vacheron. In fact it has been re-sold to a man and has not put any problem. I repeat to you, sir, that when a person is up, he is so extremely delicate, it is better to buy used things. We are sorry for the inconvenience even though your entire money was returned and you were not harmed at all.

Review by Jeanne A. from on 19. December 2017


Tudor ...

Buyer recommends this dealer

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Buyer's comment:

Attention il manquait la dimension du bracelet. Il était trop petit