Sea Wave Diamonds
4.6 out of 5 stars | Reviews: 300
Detailed explanation of ratings
4.7 | Shipping |
---|---|
4.6 | Item description |
4.6 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Steven K. from on 24. July 2023
Breitling ...
Buyer recommends this dealer
Review by RAMESH SINGA MD from on 26. March 2023
Rolex ...
Buyer's comment:
Receive the Rolex Dayonta ($45K) with a deep dent to the watch case. That area in the seller photos were obscured/blurry. I contacted the seller who acknowledged the damage and agreed to fix it "for free" if I flew from Austin to New York on my own dime. He said he would find someone in Austin to help but he never did. I would find a more reputable dealer than Sea Wave Diamonds. PS. 4/5 stars for shipping because three days after confirmation of wire was received by Chrono24, I still had to message the dealer about shipping the item - he said he'll ship it out as soon as possible. Also, the item was not in a hard box - the Rolex box was placed in a FedEx plastic envelope.
Order canceled
Review by toshiro m. from on 05. January 2023
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Arthur V. from on 25. January 2022
Rolex ...
Buyer's comment:
Dealer ended up retracting a watch listed that was ready to be purchased. Can’t say much about the dealer other than a purchase request was made and then was told the watch is no longer for sale.
Review by JD S. from on 17. August 2021
Cartier ...
Buyer's comment:
Packaging was less than desirable as seller progressively stuffed ascending FedEx envelopes and boxes to avoid shipping in a proper shipping container with appropriate cushioning. Seller charged $65 for shipping, but FedEx delivered 2nd day, rather than "priority overnight" as marked on invoice. When I asked for Sea Wave Diamonds to help me get FedEx to refund the shipping, to which FedEx said they would do if the shipper asked for the refund rather than me, Sea Wave started back peddling and giving me unreasonable excuses for denying to help me. Sea Wave did send me a near perfect watch, but if you want service after the sale, then beware, because they essentially "ghosted" me since I bought the watch. Regardless of how Sea Wave tries to spin these remarks in their response to my review, just know this is an experience a potential buyer should consider before purchasing from them. I will remove this review if Sea Wave Diamonds comes through on their "after the sale" assistance. But, if it is still here, then they didn't fulfill a position of professionalism like most of the other sellers on this site. In the last month I've been making requests to Sea Wave Diamonds, it has been nothing but a run around on their end.
Order canceled
Review by P from on 28. July 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by BP from on 05. May 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by ChronoUser from on 01. May 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Somto E. from on 28. April 2021
Omega ...
Buyer's comment:
I paid for the watch and the order got cancelled without warning or notice and I was waiting for the watch to get delivered. I understand that it was cancelled because the watch had some issues but a notice to let me know would have been nice
Review by Charles D. from on 30. January 2021
A. Lange & Söhne ...
Buyer's comment:
Unfortuantely I was sold a watch that didnt have a guarantee and had a fault which was immediately apparent when the watch was delivered. It was a huge pain to rectify and has taken nearly 2 months to get my money back
Review by Gabor D. from on 01. December 2019
Breitling ...
Buyer's comment:
Die Uhr wurde als "neuwertig" angeboten. Zum Kaufpreis musste ich noch ca. 2000€ zusätzlich investieren, da die Uhr erhebliche technische Mängel aufwies, die in der Artikelbeschreibung keine Erwähnung fanden (Aufzugskrone und Lederband waren keine Original-Teile, Ganggenauigkeit lag außerhalb der Toleranz, Glas war stark verkratzt und musste getauscht werden, Ziffernblatt war beschädigt, ein Chrono-Drücker war verbogen). Fazit: Zuzüglich der Zollgebühren hätte ich für dieses Geld auch eine neue Uhr bekommen.
Review by Leon from on 25. August 2019
Patek Philippe ...
Buyer's comment:
Watch was as pictured. Box was damaged, and disfigured. Dealer was ok to deal with. Would recommend to visit their store in New York.
Review by from on 27. October 2018
Rolex ...
Buyer's comment:
Purchased a Rolex SD 2007. The photos on the post were not the original and low res. Additionally, although the description on the posting said 2007, it was a 2005 model which the seller actually did share in advance. When I received the watch, credit to the seller, it was perfectly packaged and protected however there was a chip on the crystal that although small still noticeable to pay full price. When I contacted the seller, he offered to change the crystal for free next time I am in NY (I live in CA) or trade up at no extra fee. He suggested that returning the item would incur a fee eventhough the quality of the product was not as advertised. In the end, I paid to ship the watch back and get a refund. The watch has been returned for about a week and in the meantime no sign of the refund or update from Chrono.
Review by Daniel H. from on 15. May 2018
Cartier ...
Buyer recommends this dealer
Buyer's comment:
I posted a rating about the certification/papers I received that was negative. However, after looking at the papers, it SEEMS to be authentic. The reason I posted a negative review was because the papers was different than a CARD with the serial number on it from an actual Cartier dealer that I bought for my wife. Thus, I reacted hastily but thought about it later and realized that the certification could have changed after some passing years. So, I believe that this watch is authentic. The only concern I have that it actually looks newer and in better condition than the picture posted.
Review by Jess S. from on 13. January 2018
Corum ...
Buyer recommends this dealer
Buyer's comment:
So far so good
Review by R from on 23. December 2017
Omega ...
Buyer's comment:
I am completely dissatisfied with this attempted purchase. The watch that was listed for sale had already been sold. Instead of telling me that, Sea WAVE SENT a different watch and took my payment. I have returned that watch and I am waiting for a full refund. This was a very disappointing experience.
Buyer's comment:
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