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Plus Watch - Luxury Watches

Trusted Seller since 2012
Number of recommendations from other Chrono24 dealers: 11
Watches sold with Buyer Protection: 6469

4.9 out of 5 stars  |  Reviews: 3,376

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.9
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by John from on 13. January 2022


Cartier Roadster 37x32mm W62017V3 Quartz Pink Dial 12/02/2012 5105U

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch is beautiful although had to be repaired immediately as the crown fell out upon setting of the time when taking the watch from the packaging. Cartier charged a repair cost of HK$2,870 (US$368 based on todays rate of exchange). I have shared with the seller but there is no offer of a contribution.

Dealer's comment:

Dear Sir the watch sent , has been serviced before ship to you and we tested under camera We shared the video with Chrono24 I'm very sorry but the watch sent was perfect We are sorry but we can't cover customer's damages crown is a mobile part and has to be used carefull Best regards Alantino

Older than 30 days

Review by Anonymous from on 27. October 2021


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very good service about logistics and returns, a bit pushy for good reviews which was unpleasant. Overall I would recommend.

Dealer's comment:

Sir you ordered the watch as listed we sent a brand new watch of the reference listed if you was looking for the reference discountinued, we are sorry, but we can only offere the watch of the reference listed Best regards Alantino

Review by J. S. from on 25. June 2021


Omega ...

Shipping
Item description

Buyer's comment:

Uhr war als ungetragen deklariert, zeigte sich dann aber aufpoliert, mit verschmutztem Verschluss und einem tiefen Kratzer im Glas. Garantiekarte ohne Stempel oder Verkaufsdatum.

Dealer's comment:

Dear Customer the watch has been listed as NOS and NOS mean NEW OLD STOCK - please check Title you bought a watch over than 20 years old It is not a brand new watch just produced Customer can also contact us to ask additional information - You didn't make any question The watch had only hairlines because it is a New Old Stock Watch we sell NOS to customer that want a specific watch never worn, with bracelet never adjusted The watch never been polished and for this reason you can find hairlines on it However , as we done for any watch we listed over than 10 pictures of the watch, of warranty card So any accessories has been reported in the listing you was able to check any parts of the offer, and any part of the watch We shipped it for free we offered a shipping cost refund to ship it back I don't understand why you left a negative review I don't understand what kind of damage did you get from us or from chrono24 the problem is you didn't see the pictures you didn't read the description you dont' understand what NOS mean but..... you was only able to leave a negative review any customer is welcome to contact us, by mail, by phone, in any way to be sure about the watch he want buy we want avoid this kind of problem because is only a way to waste energy, money and time we are very glad to offer a solution at any problem, but please, if you want but a watch from us, offer us the possiblity to explane how this market works and how you don't have any risk buying from us or Chrono24 Alantino Sponta from Pluswatch y

Order canceled

Review by Umar F. from on 29. May 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Hello thanks for your feedback!! you didn't buy the watch you received replay within 1 hour I don't understand why you left only 3 stars .... Plus Watch Team

Review by filippo t. from on 05. January 2021


Eberhard & Co. ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Purtroppo ho considerato il prezzo e non ho fatto attenzione al bracciale che mancava di 4 maglie. L’acquisto di queste non rende conveniente il prezzo dell’orologio

Dealer's comment:

Buongiorno mi dispiace delle sue valutazioni ci tengo a precisare per chi dovesse leggere il commento che l'orologio è idoneo ad un polso 19cm lei non ci ha mai chiesto quale fosse la dimensione del suo polso, ne ci ha chiesto se fossero presenti tutte le maglie La spedizione è avvenuta immediatamente per quanto era possibile fare durante il periodo delle festività l'orologio era in condizioni perfette abbiamo riportato come in tutti i nostri annunci più di 10 foto che ritraevano l'orologio fino a 3 volte le normali dimensioni ad ogni email ha ricevuto tempestiva risposta offriamo a tutti i nostri clienti un supporto telefonico mi dispiace che lei non abbia apprezzato il valore dell'oggetto ma abbia lasciato senza troppe valutazioni le 3 stelle su 5 a causa della mancanza di 4 maglie che a mio avviso onestamente non mancano. restiamo a disposizione se non dovesse essere soddisfatto ci contatti prima di lasciare un feedback così noi ci teniamo alla soddisfazione dei nostri clienti Ben lieto di riprenderlo indietro se non soddisfatto. Le ho offerto personalmente anche uno sconto sull'orologio.... mi aspettavo un risultato diverso. per poter comunicare con il cliente, abbiamo bisogno che ci scriva o ci contatti. Se non ci esprime alcuna necessità non siamo in grado di risolvere eventuali problemi Cordiali saluti / Best Regards Ing. Alantino Sponta

Review by AKS from on 20. November 2020


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hello thanks for your feedback!! you are welcome. Plus Watch Team

Order canceled

Review by from on 27. October 2020


Sinn ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Hello thanks for your feedback!! you are welcome. Plus Watch Team

Review by Antonios G. from on 15. October 2020


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The whole experience was far from ideal but the dealer at the end tried to fix the situation. The watch was listed as directly "Available". However it took 10 days to be sent from another country than the seller. After that, there was no tracking information from the carrier. The seller was not responsive at the beginning until the important of the issue was raised. I waited another 20 days. Most of them, I was reassured that the "tracking number will be sent tomorrow". After 1 month the seller shipped a second watch with a more reliable carrier, while the communication was improved. The watch was indeed new and I am very happy with it.

Dealer's comment:

Dear Sir we are very sorry but the first watch has been lost from the Carrier We was alble to send the second one, only after the confirmation the first one was not traceable we can't ship 2 watches together .... I hope you can understand However we are sorry for the delay, but happy you received a very nice watch .Best regards Alantino

Review by Simone T. from on 19. July 2020


Hamilton ...

Shipping
Item description
Communication

Buyer's comment:

Purtroppo l'orologio che mi è stato consegnato non è completo e non lo posso indossare. Capisco che sia usato, ma il bracciale manca di almeno due maglie ed è corto. Sarebbe stato corretto averlo comunicato nella descrizione, mi sarei informato meglio ed eventualmente avrei chiesto una maglia in più, anche dietro pagamento. Così per me non è portabile, dovrò procurarmi una maglia aggiuntiva pagandola. Devo dire che il commerciante ha scritto che si sarebbe interessato al problema, ma ad oggi non mi ha comunicato niente. Nella sua pubblicità parla di completa soddisfazione del cliente, ma nel mio caso non è andata così.

Review by Marco L. from on 06. May 2020


Gruppo Ardito Watches - G.A.W. ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Fast and precise

Dealer's comment:

Hello thanks for your feedback!! you are welcome. Plus Watch Team

Order canceled

Review by Jimmy P. from on 03. April 2020


Swatch ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Hello thanks for your feedback!! you are welcome. Plus Watch Team

Order canceled

Review by Alex S. from on 14. February 2020


Tudor ...

Communication

Buyer's comment:

unfortunate situation where we communicated, discussed everything, I purchased & paid, and then the transaction was cancelled b/c apparently the watch wasn't available anymore.

Review by Cristian G. from on 31. January 2020


Seiko ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Tutto ok

Order canceled

Review by Akos F. from on 24. January 2020


TAG Heuer ...

Buyer recommends this dealer

Communication

Buyer's comment:

I ordered a limited edition. It was listed on it's website. Finally they couldn't have it so they cancelled the process. But they forgot to notice me just chrono24.

Dealer's comment:

Hello thanks for your feedback!! you are welcome. Plus Watch Team

Review by benoit m. from on 07. January 2020


Hamilton ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

Erreur d’achat car cadeau qui n’a pas plu en taille. Impossibilité de renvoie ni d’avoir pour une autre.

Review by Fernando from on 02. March 2019


Baume & Mercier ...

Shipping
Item description
Communication

Buyer's comment:

Mais de 2 meses para concretizar o envio da encomenda

Review by Baptiste M. from on 12. March 2018


TAG Heuer ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

L’article acheté est une CAR2012.FC6236 (bracelet marron) or j’ai reçu une CAR2012.FC6235 (bracelet noir) et le vendeur maintient que j’ai reçu la même montre que la photo ce qui est faux. N’ayant pas envie de payer pour la retourner, me faire rembourser et en acheter une autre je pense acheter un bracelet à côté. C’est un peu décevant pour un article de ce prix. De plus la boîte est abîmée alors que l’article est bien neuf

Review by Paolo M. from on 12. August 2017


Gérald Genta ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by bruno s. from on 04. July 2017


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Le vendeur ne répond pas aux questions posées

Dealer's comment:

Dear Sir I replied at any question, infact you bought the watch and you accepted to hold it Why do you write this? You used the Chrono24 Trust Checkout, and I can get the money only if you say yes, I'm happy, I received the watch and I'm satisfied... If you accepted to buy the watch probably you received any information about the watch.... Best regards Alantino

Review by diego c. from on 11. June 2017


Vacheron Constantin ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

L'orologio mi ha soddisfatto in pieno , corrisponde pienamente all'immagine dell'annuncio. Il commerciante lo consiglierei per la qualità e quantità degli articoli in vendita , ma la spedizione è stata piuttosto lenta ( circa 10 giorni di calendario ) e il commerciante aveva due prezzi differenti quello per acquisto diretto più basso rispetto a quello in vendita tramite Chrono 24.