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WatchBox

Trusted Seller since 2012
Number of recommendations from other Chrono24 dealers: 3
Watches sold with Buyer Protection: 1953

4.9 out of 5 stars  |  Reviews: 1,414

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.9
Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Brian David S. from on 22. March 2022


Rolex ...

Communication

Buyer's comment:

Ok. This review was just requested of me regarding a Canceled order back in 2021. Why are they asking me to review a canceled order months later? I do not know but the seller had a Brand New watch in Hand, yet when I attempted to buy it they said there would be a delay because it was sent out for a “Polishing” why would someone send out a BRAND NEW WATCH for Polishing? Again, I do not know. But the order was canceled back in 2021 and it is coming up in my overview here on Chrono24 to review the transaction now. I trust Chrono24 as they have always had my back so here is the review requested. I would have just let it lay as a cancellation.

Order canceled

Review by RolexFan from on 23. February 2022


Blancpain ...

Communication

Buyer's comment:

I was requested to pay for an already sold item.

Order canceled

Review by Joshua P. from on 03. December 2021


Bulgari ...

Buyer recommends this dealer

Communication

Buyer's comment:

I decided to buy the watch new from an AD merely because I could get it immediately and the warranty was better however I have bought from Govberg in the past and would have no reservations about doing so again

Order canceled

Review by Dedric W. from on 19. June 2021


Audemars Piguet ...

Communication

Buyer's comment:

I'm not into leaving negative comments but I will say if the personnel at this dealer experienced the same service that I received I would bet they would leave a negative comment.

Order canceled

Review by eric L. from on 18. May 2021


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Order canceled

Review by Aung from on 11. May 2021


Grand ...

Buyer recommends this dealer

Communication

Buyer's comment:

Quick response

Order canceled

Review by Neil M. from on 19. February 2021


Oris ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Order canceled

Review by Jeff W. from on 08. February 2021


Oris ...

Buyer recommends this dealer

Communication

Buyer's comment:

Didn't purchase

Order canceled

Review by Duarte M. from on 18. December 2020


Oris ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by EL from on 28. June 2020


Breitling ...

Shipping
Item description
Communication

Buyer's comment:

The overall appearance of the watch was as described. However, ever since I got the watch, I realized that the crown was very difficult to screw down. I took it to a local Breitling authorized dealer and discovered that the crown stem was bent. This was 100% not disclosed by the seller. I called Watchbox and spoke to Justin. There were two options: return the watch for a refund or send it into them for repair. I didn’t want to return the watch for a refund because this was a great deal especially on this color combo. But when I was trying to figure out repair options and logistics, Justin was very pushy on sending it to them for repairs instead of sending it to Breitling USA from my local AD. I then recalled that Watchbox has their own warranty program and I highly suspect that I was being pushed to send the watch back to Watchbox for their own repair work instead of sending it to Breitling USA. The “pushiness” that I felt was a bit on the aggressive side so this started giving me huge trust issues about Watchbox. On the other hand, my local AD was calm. They were very helpful and explained what to expect for the Breitling USA warranty process. Watchbox and Govberg just lost a customer today.

Review by Christopher Benjohn Tiu S. from on 20. November 2019


Grand ...

Buyer recommends this dealer

Item description
Communication

Buyer's comment:

Next time check item very clearly to declare the current status of the watch. But the Seller was able to settle the discrepancy. Thnx . And im ok with it

Dealer's comment:

We appreciate your feedback and look forward to working with you again.

Review by Frank G. from on 19. May 2018


Glashütte Original ...

Shipping
Item description
Communication

Buyer's comment:

Dealer did not respond to any communication after completion of the purchase. Tax was open and it took many weeks to get it resolved