WatchBox

Buyer's comment:

看相片時並沒有刮花的痕跡，但真錶確實有刮痕。

Buyer's comment:

Great communication but photos of timepiece were not accurate.

Buyer's comment:

-

Buyer's comment:

Shipping process was not clear and ended up going through an intermediary, utilizing two different shipping companies. Took longer than expected.

Buyer's comment:

Do not trust the quality they claim. They are hoping your an uneducated buyer. Very good was more like FAIR quality!

Buyer's comment:

not what described. pic of back of case contained label Cartier International Service. I paid thinking that was the case but it wasnt i later found out. dealer was unwilling to adjust the price.

Buyer's comment:

Wait time to ship is 3-6 weeks. If I’m spending 4,000 $ I expect for it to be here within a few days. Went to the AD the following day and spent 300$ more for a BRAND NEW one, and had it on my wrist leaving the store.

Buyer's comment:

watch was not in USA and they received it after I needed it.

Buyer's comment:

👍

Buyer's comment:

-

Buyer's comment:

Ok. This review was just requested of me regarding a Canceled order back in 2021. Why are they asking me to review a canceled order months later? I do not know but the seller had a Brand New watch in Hand, yet when I attempted to buy it they said there would be a delay because it was sent out for a “Polishing” why would someone send out a BRAND NEW WATCH for Polishing? Again, I do not know. But the order was canceled back in 2021 and it is coming up in my overview here on Chrono24 to review the transaction now. I trust Chrono24 as they have always had my back so here is the review requested. I would have just let it lay as a cancellation.

Buyer's comment:

I was requested to pay for an already sold item.

Buyer's comment:

I decided to buy the watch new from an AD merely because I could get it immediately and the warranty was better however I have bought from Govberg in the past and would have no reservations about doing so again

Buyer's comment:

I'm not into leaving negative comments but I will say if the personnel at this dealer experienced the same service that I received I would bet they would leave a negative comment.

Buyer's comment:

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Buyer's comment:

Quick response

Buyer's comment:

-

Buyer's comment:

Didn't purchase

Buyer's comment:

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Buyer's comment:

The overall appearance of the watch was as described. However, ever since I got the watch, I realized that the crown was very difficult to screw down. I took it to a local Breitling authorized dealer and discovered that the crown stem was bent. This was 100% not disclosed by the seller. I called Watchbox and spoke to Justin. There were two options: return the watch for a refund or send it into them for repair. I didn’t want to return the watch for a refund because this was a great deal especially on this color combo. But when I was trying to figure out repair options and logistics, Justin was very pushy on sending it to them for repairs instead of sending it to Breitling USA from my local AD. I then recalled that Watchbox has their own warranty program and I highly suspect that I was being pushed to send the watch back to Watchbox for their own repair work instead of sending it to Breitling USA. The “pushiness” that I felt was a bit on the aggressive side so this started giving me huge trust issues about Watchbox. On the other hand, my local AD was calm. They were very helpful and explained what to expect for the Breitling USA warranty process. Watchbox and Govberg just lost a customer today.

Buyer's comment:

Next time check item very clearly to declare the current status of the watch. But the Seller was able to settle the discrepancy. Thnx . And im ok with it

Buyer's comment:

Dealer did not respond to any communication after completion of the purchase. Tax was open and it took many weeks to get it resolved