WatchBox
4.8 out of 5 stars | Reviews: 2193
Detailed explanation of ratings
4.9 | Shipping |
---|---|
4.9 | Item description |
4.8 | Communication |
Here's what buyers are saying about this dealer
Review by Sam S. from on 27. March 2024
A. Lange & Söhne A. Lange & Söhne Grand Langematik 309.031
Buyer recommends this dealer
Older than 30 days
Order canceled
Review by Dean K. from on 08. January 2024
Grand Seiko ...
Buyer's comment:
Great communication but photos of timepiece were not accurate.
Order canceled
Review by LOUIS L. from on 31. July 2023
H.Moser & Cie. ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Brian B. from on 22. May 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
Shipping process was not clear and ended up going through an intermediary, utilizing two different shipping companies. Took longer than expected.
Review by Chris C. from on 13. May 2023
Vacheron Constantin ...
Buyer's comment:
Do not trust the quality they claim. They are hoping your an uneducated buyer. Very good was more like FAIR quality!
Review by lloyd s. from on 11. March 2023
Cartier ...
Buyer's comment:
not what described. pic of back of case contained label Cartier International Service. I paid thinking that was the case but it wasnt i later found out. dealer was unwilling to adjust the price.
Order canceled
Review by Daniel M. from on 04. February 2023
Tudor ...
Buyer's comment:
Wait time to ship is 3-6 weeks. If I’m spending 4,000 $ I expect for it to be here within a few days. Went to the AD the following day and spent 300$ more for a BRAND NEW one, and had it on my wrist leaving the store.
Order canceled
Review by raymond w. from on 31. December 2022
Rolex ...
Buyer's comment:
watch was not in USA and they received it after I needed it.
Order canceled
Review by Camille S. from on 21. December 2022
Glashütte Original ...
Buyer recommends this dealer
Buyer's comment:
👍
Order canceled
Review by pat from on 08. November 2022
Oris ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Brian David S. from on 22. March 2022
Rolex ...
Buyer's comment:
Ok. This review was just requested of me regarding a Canceled order back in 2021. Why are they asking me to review a canceled order months later? I do not know but the seller had a Brand New watch in Hand, yet when I attempted to buy it they said there would be a delay because it was sent out for a “Polishing” why would someone send out a BRAND NEW WATCH for Polishing? Again, I do not know. But the order was canceled back in 2021 and it is coming up in my overview here on Chrono24 to review the transaction now. I trust Chrono24 as they have always had my back so here is the review requested. I would have just let it lay as a cancellation.
Order canceled
Review by RolexFan from on 23. February 2022
Blancpain ...
Buyer's comment:
I was requested to pay for an already sold item.
Order canceled
Review by Joshua P. from on 03. December 2021
Bulgari ...
Buyer recommends this dealer
Buyer's comment:
I decided to buy the watch new from an AD merely because I could get it immediately and the warranty was better however I have bought from Govberg in the past and would have no reservations about doing so again
Order canceled
Review by Dedric W. from on 19. June 2021
Audemars Piguet ...
Buyer's comment:
I'm not into leaving negative comments but I will say if the personnel at this dealer experienced the same service that I received I would bet they would leave a negative comment.
Order canceled
Review by eric L. from on 18. May 2021
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Aung from on 11. May 2021
Grand ...
Buyer recommends this dealer
Buyer's comment:
Quick response
Order canceled
Review by Neil M. from on 19. February 2021
Oris ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Jeff W. from on 08. February 2021
Oris ...
Buyer recommends this dealer
Buyer's comment:
Didn't purchase
Order canceled
Review by Duarte M. from on 18. December 2020
Oris ...
Buyer recommends this dealer
Buyer's comment:
-
Review by EL from on 28. June 2020
Breitling ...
Buyer's comment:
The overall appearance of the watch was as described. However, ever since I got the watch, I realized that the crown was very difficult to screw down. I took it to a local Breitling authorized dealer and discovered that the crown stem was bent. This was 100% not disclosed by the seller. I called Watchbox and spoke to Justin. There were two options: return the watch for a refund or send it into them for repair. I didn’t want to return the watch for a refund because this was a great deal especially on this color combo. But when I was trying to figure out repair options and logistics, Justin was very pushy on sending it to them for repairs instead of sending it to Breitling USA from my local AD. I then recalled that Watchbox has their own warranty program and I highly suspect that I was being pushed to send the watch back to Watchbox for their own repair work instead of sending it to Breitling USA. The “pushiness” that I felt was a bit on the aggressive side so this started giving me huge trust issues about Watchbox. On the other hand, my local AD was calm. They were very helpful and explained what to expect for the Breitling USA warranty process. Watchbox and Govberg just lost a customer today.
Review by Christopher Benjohn Tiu S. from on 20. November 2019
Grand ...
Buyer recommends this dealer
Buyer's comment:
Next time check item very clearly to declare the current status of the watch. But the Seller was able to settle the discrepancy. Thnx . And im ok with it
Dealer's comment:
We appreciate your feedback and look forward to working with you again.
Review by Frank G. from on 19. May 2018
Glashütte Original ...
Buyer's comment:
Dealer did not respond to any communication after completion of the purchase. Tax was open and it took many weeks to get it resolved
Buyer's comment:
看相片時並沒有刮花的痕跡,但真錶確實有刮痕。