World of Luxury
4.6 out of 5 stars | Reviews: 503
Detailed explanation of ratings
| 4.6 | Shipping |
|---|---|
| 4.7 | Item description |
| 4.5 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Alex G. from on 28. January 2024
Omega ...
Buyer recommends this dealer
Dealer's comment:
I have ask you about payment and you never answer. Payment was never made.
Order canceled
Review by Nick C from on 18. July 2023
Omega ...
Buyer's comment:
I realize that this is simply a tool to connect buyers and sellers. However, showing items as in stock and available, then explaining they have to be ordered seems like a shell game. Communication with the seller was timely no doubt (and much appreciated) but I was disappointed to learn that the item I was interested in was not actually in the seller’s possession. And then I go and see that the price of that item has been raised in the search results after making an offer. Never felt certain about anything going on.
Review by Brian B. from on 30. June 2021
Frederique Constant ...
Buyer's comment:
I purchased the Frederique Constant Classic in blue. On the plus side the watch came in brilliant packaging. The colour of the watch itself did not look like the promotional pictures and the watch strap was awful and made a squeaking sound. The good news is I got my original payment back after nearly a month. The bad news is I had to pay customs and excise duty and a fee to return the watch and the hastle of sending messages and sorting the return etc. Also at no point did I get a personal message from the seller so I think they know this is a dud item. I do hope Chrono24 stop the picture of this watch being used to sell it by this dealer or other newbies like myself may get stung. Personally it’s put me off buying a more luxurious watch through the chrono app but I’ll still use it to purchase lower end pieces and research. Hope this information helps someone Have a great day Brian
Dealer's comment:
Hi Brian, thank you for your purchase. Watch was brand new so this is why strap make squeaking sound. People who purchase new watches know about this. Strap and watch is brand new and never been touch before you. Next time you sending somebody offer for the watch. Please be sure you know what you buying. Chrono24 is giving you chance to buy watches with cheaper cost but they don't know what you want. P.S. When you purchase 300$ watch and you pay 99$ for shipping. I think this is not very smart to send this watch back and pay 100$ to return. Have great day !!!
Order canceled
Review by J from on 11. March 2021
Frederique Constant ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you
Review by A from on 11. November 2020
Rado ...
Buyer recommends this dealer
Buyer's comment:
Orologio senza maglie di riserva 🤔
Dealer's comment:
This is ladies size watch. Bracelet come smaller then for mens. Thank you for your purchase but next time you need to ask all this questions.
Order canceled
Review by Daniel S. from on 05. September 2020
Blancpain ...
Buyer's comment:
Watch was sold before transaction took place
Review by Sonja H. from on 24. June 2020
Frederique Constant ...
Buyer's comment:
The watch is fine the conditions of delivery weren‘t.
Dealer's comment:
Thank you for your feedback. We are not responsible for custom duty in your country. This is your responsibility.
Order canceled
Review by Chea R. from on 18. March 2020
Rolex ...
Buyer recommends this dealer
Buyer's comment:
He advertised a watch and initially told he had it in stock then 2 days he said he checked his inventory and didn't have the watch in stock then he later tried to offer me $200 for the same watch with a different band by then I was no longer interested. Pretty disappointed.
Review by AG from on 17. August 2019
Hublot ...
Buyer's comment:
The watch was delivered very late. It was supposed to be located in the US. It turns out that the dealer didn’t have the watch and had to eat it from another country. Finally, the dealer was very rude when I had an issue that needed to be fixed. Overall, the watch is good but the service was dishonest and confrontational.
Review by andrea from on 02. April 2018
Omega ...
Buyer recommends this dealer
Buyer's comment:
Orologio originale ; purtroppo il cinturino è usato, quindi la menzione "0, mai indossato" non corrisponde al vero. Questo è stato comunicato al venditore ed attendo che me ne trovi uno nuovo. Sono pronto a cambiare valutazione se il problema verrà risolto. Grazie
Dealer's comment:
I am very disappointed with your feedback and don't really understand it. Can you explain? If the strap is not new because it was tried in the showroom many times, what's wrong with communication and particularly shipping? We saved you hundreds of euros showing low invoice and you gave us 3 stars on shipping. It's a shame
Buyer's comment:
Never answered.