Chronometrie Pietzner GmbH

This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 453

4.5 out of 5 stars  |  Reviews: 296

Detailed explanation of ratings 

 4.7 Shipping
 4.7 Item description
 4.5 Communication
97% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Prof. Dr. Thomas N. from on 28. November 2023


Rolex ...

Communication

Buyer's comment:

Das war nix: Uhr wurde unmittelbar nach Bestellung sofort bezahlt, aber die Lieferung hat dann leider auf sich warten lassen. Der Händler gab Tage nach Kaufpreiszahlung dann unvermittelt an, dass er die Uhr nicht liefern kann, da "die Papiere der Uhr nicht auffindbar" und die Dokumente "irgendwie zwischen Aufgabe der Verkaufsanzeige und Versandvorbereitung" verloren gegangen sind. Händler hat anschliessend um Rückabwicklung gebeten. Diese hat, vielleicht auch mit "Zutun" von Chrono24, recht lange gedauert. Alles in allem sehr ärgerlich, wenn es so unbefriedigend läuft und der Händler nicht liefern kann.

Dealer's comment:

vielen Dank für Ihre Bewertung und Ihr Feedback . Wir hatten Sie ja sofort über dieses Missgeschick informiert und haben uns leider selber in diese Lage gebracht was uns selber ärgert . Schöne Zeit

Review by Ursus O. from on 24. September 2022


Breitling ...

Shipping
Item description
Communication

Buyer's comment:

Versandtermin wurde nicht eingehalten. Interne Kommunikation mangelhaft.

Order canceled

Review by nadir i. from on 29. August 2022


Sinn ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by Hirohito O. from on 28. March 2022


Blancpain ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you very much :) Enjoy your new Watch all best Chronometrie München

Review by Luca P. from on 27. November 2021


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Semplicemente è mancata la pen setting spedita in un secondo tempo Mi ha però dato fastidio non essere stato avvisato in anticipo della mancanza Devo anche dire che è stato posto rimedio in tempi brevissimi A point of view

Review by jess g. from on 24. August 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Watch was sold as very good condition, but it was needing service (very low amplitude) and was polished. Not good for a 9 years old watch, just selling it from one customer to another, without servicing.

Review by Michel from on 01. January 2019


Patek Philippe ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Despite he confirmed my address change he send it to the wrong address. DHL delivered the package at my neighbours because i was not home.