With Chrono24 Buyer Protection, your purchase is in good hands

Gioielleria Brandizzi

This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 371

4.6 out of 5 stars  |  Reviews: 204

Detailed explanation of ratings 

 4.7
Shipping
 4.6
Item description
 4.4
Communication
95% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Liviu R. from on 09. March 2022


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Hello, I don’t understand why you give us 3 stars of description ( the watch was new ) and 3 stars of communication ( I’ve sent you a message when we’ve received the ok by Chrono, I’ve updated the status of the shipping with the tracking details ) Best regards

Review by David K. from on 30. September 2021


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Jörg H. from on 15. June 2021


Leonidas ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Artikel entsprach grundsätzlich der Beschreibung. Anzumerken ist (gilt auch für andere Verkäufer), dass bei einer Bewertung mit "Sehr gut (Getragen, keine bis kaum sichtbare Gebrauchsspuren)" mehr Ehrlichkeit angebracht wäre. Die hier behandelte Uhr zeigt definitiv Spuren ihres recht langen Lebens (57 Jahr). Das ist bei der Art von Uhr völlig in Ordnung, sollte aber auch so kategorisiert werden. Der mit dem Versand beauftragte Spediteur nahm den versicherten Versand nicht ganz so ernst. Die Uhr wurde kommentarlos bei einem Nachbarn angegeben. Es gab vorher keine Trackinginformationen und auch keine Zustellbestätigung. Gott sei Danke, habe ich einen ehrlichen Nachbarn, welcher sich wunderte, dass ich nicht zu ihm kam und mir die Uhr zwei Tage nach Zustellung hoch brachte. Ein Rückfrage beim Verkäufer bezüglich der anscheinend ausbleibenden Lieferung wurde nicht beantwortet. Deshalb nur ein Stern für die Kommunikation.

Review by DT from on 07. May 2021


Panerai ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Unfortunately, I didn't feel very welcome as a customer. Packaging without outer packaging but in an airbag. Item as described, only the original box could be in better condition. Communication should be significantly better.

Dealer's comment:

Hello, All the things you have said aren’t true, cause I’ve answered every day to all your question, you did a lot of question, and I’ve answered to every question, and I’ve sent also all the pictures requested. The “ airbag” is for protect the box, the name is Pluriball , and is specifically for the package. Best regards and enjoy your watch Federico

Review by Crispin J. from on 15. March 2021


Patek Philippe ...

Shipping
Item description
Communication

Buyer's comment:

Really didn’t want to leave a review but chrono24 keeps asking for it. I’m very happy with the watch, but the communication was lousy. I had to chase him many times for details / to confirm the order / to confirm it had been sent / to update me tracking details. All this on an €8000 watch! I’ve had better customer service buying a watch for €80 off an ebay private seller... As I say the watch is v nice and exactly as described, but I probably wouldn’t buy from this dealer again.

Dealer's comment:

Hello, You said that the watch is very nice, you are very happy with it, that i think is very important when you buy online . For the tracking details, is not our fault, cause we use safety transport Ferrari, that is the only that insurance the total amount for everything happens. You did the order, and I’ve answered the same day, you didn’t receive the answer and I’ve answered again, we have checked the watch with the watchmaker before ship it, and then I’ve gived to you the tracking, when the company give it to me. Anyway, enjoy your watch. Best regards Federico

Review by Jonathan N. from on 06. March 2021


Jaeger-LeCoultre ...

Shipping
Item description
Communication

Buyer's comment:

J'ai demandé des photos en lumière naturelle en plus des 3 photos disponibles sur l'annonce avant de passer commande. Sur les 5 photos un défaut sur le cadran était à chaque fois quasiment totalement invisible. A la réception de la montre je découvre une énorme trace très marquée et bien visible qui n'a jamais été mis en avant, était ce un manque de chance ou volontaire (retouches photos ?), en tout cas le l'état de la montre ne correspondait pas aux photos présentées et ne correspondait certainement pas à un état descriptif "très bon" sans marque visible.

Review by Paul V. from on 15. September 2020


Bulgari ...

Shipping
Item description
Communication

Buyer's comment:

Not mentioned anywhere in the description that the watch has no original strap, no Bulgari 18K gold buckle and that it only fits a wristsize up to 15cm! I can't wear the watch before I buy a new original strap. At least 1500 Euros extra for an original one with gold buckle (far more with a deployant buckle). I find this dealer DISHONEST and would not recommend him in any way!

Review by Demis v. from on 13. September 2020


IWC ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Nicolas V. from on 15. July 2020


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

slow service

Dealer's comment:

This is not true, cause I’ve sent an email to you to ask the copy of your document for the shipping when we have received the payment, and you answered after 4/5 days , and then we have immediately shipped the watch , and you have receive it after four working days Best regards Federico

Order canceled

Review by John P. from on 23. April 2020


Eberhard & Co. ...

Communication

Buyer's comment:

Watch was sold, after I had payed. Maybe it had to do with the Lock down

Dealer's comment:

Hello Mr. Pisters, As i told you by mail, we are really sorry for this. Probably we have sold the watch before the lockdown and we didn’t update the site. Best regards Federico

Review by Gian Rodolfo E. from on 05. March 2020


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch looks great; unfortunately an hair was in the Dial, which was a disappointment and costly to remove.

Dealer's comment:

Hello, As we told you we are apologized for this, and we have also pay to remove this , and we also make the free shipping cost. Best regards Federico

Review by Jie from on 12. February 2020


Pocket watch ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The seller sent a useful watch, but the watch was damaged on way. I have to spend more than $200 to repair it. Unhappy now.

Review by Harald M. from on 04. March 2018


Glashütte Original ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Die Uhr war wie beschrieben in sehr gutem Zustand, jedoch machte er falsche Angaben bezüglich des Kaufdatum, er gab 2015 an, dürfte sich aber eher um 2011 handeln.

Review by from on 31. January 2018


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Review by Michael from on 19. August 2017


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I bought a Rolex Submariner. The watch was ok but the crystal was not an original crystal and no Rolex crown in it. I said nowhere in the text. Slow at answering emails.