BOLK e-commerce GmbH

Buyer's comment:

Transaktion abgebrochen, da die Uhr bereits verkauft war.

Buyer's comment:

Ich habe die Uhr als wasserdicht 10atm bestellt wie in der Anzeige beschrieben. Die Uhr ist aber nur 5 atm also nicht wasserdicht. Die Angebote wurden bis jetzt nicht abgeändert.

Buyer's comment:

It was not clarified in the explanation that the watch was made in China

Buyer's comment:

390 ?

Buyer's comment:

Sajnos egy hétig kellet üldöznöm a csomagot Magyarországon, mert a feladó elírta a kézbesítési cím házszámát a csomagon. A fuvarlevélen ugyan jól szerepelt a cím, de a telefonszámom nem lett megadva, így nekem kellett többször hívnom az UPS ügyfélszolgálatát. Sajnos az UPS szolgáltatása is nagyon alap volt, mert a feladó alap szolgáltatást kérte tőlük. Végül nekem kellett a csomagért elmenni egy gyűjtő pontra. A csomaggal kapcsolatosan sem az UPS-től sem a feladótól nem kaptam releváns információt, nekem kellett utánajárnom. Unfortunately, I had to chase the package for a week in Hungary, because the sender wrote the house number of the delivery address on the package. The address was correct on the waybill, but my phone number was not given, so I had to call UPS customer service several times. Unfortunately, the UPS service was also very basic, because the sender asked for a basic service from them. In the end, I had to go to a collection point for the package. I did not receive any relevant information from UPS or the sender regarding the package, I had to look it up myself.

Buyer's comment:

-

Buyer's comment:

Guter Service! Leider war die Uhr beschädigt angeliefert und problemlos zurück genommen worden.

Buyer's comment:

Kauf wurde stoniert, da er die Uhr nicht hatte!

Buyer's comment:

Leider kam eine defekte Uhr, die Stunden voraus ging. Die Automatik scheint defekt, Rücksendung der Uhr, leider drei Wochen keine Rückmeldung. Danach Angebot das Geld zurück zu erstatten, sollte aber dauern. Bis jetzt nicht abgewickelt und nur schleppender Service.

Buyer's comment:

Tudo muito correcto, apesar do relógio não vir nas condições mais indicadas a que estou habituado ou seja em caixa original devidamente embalada, esta estava aberta. O relógio é novo sem dívida, mas enviado sem qualquer protecção plastica nem sequer no visor. Relógio pronto a usar, como se já tivesse sido experimentado.

Buyer's comment:

Before the purchase, a message was sent to the seller asking if he had the watch for delivery and if the guarantee was valid in any country of the European Union but he never replied despite the ad indicating that the average response time was 1 hour. The seller sold an item that he did not have in stock even though the ad said the watch was available for immediate delivery. After the purchase, the seller did not inform that he did not have the watch for delivery and only after being contacted to explain the delay did he inform that fact. Although the warranty card has been sent, it is not filled with any data, which means that this seller is not an official representative of the brand and therefore the warranty in practice does not exist and it is not possible to use the official technical services of the brand. The seller in the ad does not inform that the watch is sold without official warranty. The watch has a small defect on the dial that is misaligned and makes the large second hand not fall on top of the markers, I will not return the watch because it is a small aesthetic defect that does not affect its functioning at all and this is a manufacturing defect attributed to the manufacturer and the seller is not responsible for it, although he had the duty to inspect the watch before sending it. So, 3 stars on delivery because the seller was not serious despite being able to meet the delivery deadline even at the last minute. 3 stars in the description because the seller does not inform that the watch is sold without official warranty (an unfilled card is worth nothing and is not accepted anywhere) 2 stars in communication because the seller did not respond to the initial message and did not inform that the watch was out of stock Recommend the watch? Yes Recommend the seller? No

Buyer's comment:

-

Buyer's comment:

I need my refund urgently

Buyer's comment:

Extremely late delivery as the DHL used the Cypriot post service which is the worst in EU. When you pay almost €300 for a watch,is expected to be delivered by private courier. Very disappointed. Also the box was damaged in the corner which was easily to get the watch without touching the security labels

Buyer's comment:

Item was sold yet not removed from listing

Buyer's comment:

Lento

Buyer's comment:

La montre correspond bien aux photos, néanmoins le coffret ne correspondait pas. J'ai reçu un coffret en carton au lieu de celui en cuir. Apparemment celui-ci n'était plus disponible.

Buyer's comment:

They should not have asked to make payment if they were not able to ship product to India.

Buyer's comment:

The watch base is too thick not favorable. The nylon strap is thick and itching my wrist. Overall its bulky piece.

Buyer's comment:

El envío muy muy malo UPS fue malísimo para entrega, por lo demás el vendedor y demás todo muy correcto

Buyer's comment:

Lamentablemente el embalaje no es el que emite el vendedor, ya que la aduana rompe todo y termino recibiendo el producto en un embalaje que deja mucho que desear, no es culpa del vendedor, probablemente este envíe el producto en una excelente presentación pero al llegar a destino no es lo que se recibe, el producto llegó intacto con su caja y certificado, muy conforme con el producto en sí, es lo que esperaba, se agradece al vendedor por cumplir con lo que ofrece, gracias!!

Buyer's comment:

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Buyer's comment:

Thought I was saving money compared to buying in the UK, turns out that although I made a reasonable saving, shipping costs with UPS were not included and crappy delivery times made the whole experience disappointing.

Buyer's comment:

Artikel wurde nach Bestellung einfach storniert, obwohl er angeblich verfügbar war.

Buyer's comment:

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Buyer's comment:

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Buyer's comment:

Часы неисправны. Часовая стрелка плохо закреплена. Упаковка часов очень плохая.

Buyer's comment:

Die Uhr war nach 3 Wochen unbrauchbar: Der Minutenzeiger hat sich gelöst und hat sich nicht mehr mitgedreht.

Buyer's comment:

The item I wanted wasn't in stock even though it was stated that it was. I lost money for nothing due to currency exchange.

Buyer's comment:

The warranty certificate specified in the description is not completed.