Watch Shop International
4.6 out of 5 stars | Reviews: 926
Detailed explanation of ratings
| 4.6 | Shipping |
|---|---|
| 4.7 | Item description |
| 4.6 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Gino R. from on 21. August 2023
Seiko ...
Dealer's comment:
Thank you for your feedback. We're sorry to hear that you were unhappy with your purchase. We strive to provide our customers with the best possible experience and are constantly working to improve our products and services. We are known for taking care of our customers concerns as what can be viewed with our customer reviews. As we retrieved your record, our Team reached out about the issue however the exchange of messages are limited. We honestly admitted the mistake on our end due to human error and is committed to make it right. When we asked for the receipt of the shipping fees we failed to receive it. Hence, without the receipt we are not able to process the reimbursement of the payment. We take responsibility rectifying your concerns about the issue. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.💞😔🙏
Review by Gregorio M. from on 28. September 2021
Casio ...
Buyer's comment:
arrivato ammaccato
Order canceled
Review by weber h. from on 24. July 2021
Seiko ...
Buyer's comment:
Ich habe leider seit ich die Uhr bei diesem Anbieter die Uhr bestellt habe, nichts mehr von ihm gehört!
Review by Nosuke from on 15. March 2021
Tissot ...
Buyer recommends this dealer
Buyer's comment:
入金後3日以内に発送する旨の連絡を受けたが、入金後1週間連絡が取れなかった。その後、chrono24スタッフ経由でやっと連絡が取れて取引は無事終了したが事実としてコミュニケーションは良くなかった。
Dealer's comment:
Hi, I am sorry, at first we did not ship your order out because we are not able to ship to your country. But after finding out ways and in the end we are able to ship the order to you. So sorry for the delay and we hope to serve you better next time. Thank you for shopping with us :)
Order canceled
Review by Amin C. from on 02. March 2021
Tissot ...
Buyer's comment:
Un échange par courriel limité et en anglais uniquement Pas évident pour francophones Et une commande ratée en raison des contraintes de livraison
Review by Andreas K. from on 15. February 2021
Guess ...
Buyer's comment:
Very slow Communication. it took weeks until shipment took place.
Review by Kevin M. from on 15. February 2021
Seiko ...
Buyer's comment:
The dealer advertised the watch as being a 47mm diameter case, I had my doubts, my thoughts was that it was a 42mm diameter case and mailed the dealer to confirm the measurements, the reply was it was a 47mm diameter case and so I purchased the watch, on arrival I find the case diameter is 42 mm as my doubts confirmed, so this will be the last time that I will use this platform,
Review by Muhammad Syazmi from on 25. January 2021
Swatch ...
Buyer's comment:
the dealer give me the old watch. i bought a white watch, when the parcel arrived, the watch its yellowing. when i ask the dealer, they doesn’t reply my question
Dealer's comment:
Hi, All our watches are brand new and original. We are currently looking into this matter and will give you an answer on Monday. Thank you so much.
Buyer's comment:
After confirming the address to send to the seller sends it to the wrong address. Their solution was to figure it out and have whoever signed for it and ask them to send it to me and they would “pay the shipping.” Weeks later I was finally able to get the watch and the seller did nothing on shipping reimbursement. Just glad to have this ordeal over with. They were no help (but as for the watch itself it is what was advertised)