Over 360 employees facilitating the ideal shopping experience

Watches World CZ

Trusted Seller since 2019
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 182

4.7 out of 5 stars  |  Reviews: 168

Detailed explanation of ratings 

 4.7
Shipping
 4.8
Item description
 4.7
Communication
91% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Jaakko L. from on 23. February 2022


Parmigiani Fleurier ...

Communication

Buyer's comment:

WatchesWorld was never able to deliver my offer.

Dealer's comment:

Dear Jaakko, Thank you for your review. We did our best to speed up the process of your watch delivery, but, because of the circumstances which don’t depend on us, we couldn’t influence on it as much as we wish. The delay was caused, mainly, by the difficulties the supplier faced during the shipping of the watch. We kept in touch with the supplier all the time in order to get the last updates of the delivery process and provided to you the exact information we received from our partner. We are sorry that you couldn't accept the new delivery time we set according to the information provided by our supplier. We hope we will have the opportunity to offer you our services in future again. Sincerely, Watches World Customer Service

Review by Stanislav L. from on 15. September 2021


Breitling ...

Shipping
Item description
Communication

Buyer's comment:

Avizovaná lhůta pro dodání se několikrát odkládala, a ve výsledku byla o tři týdny delší, než původně uvedená. Zaslané hodinky byly poškozené. Po jejich vrácení trvalo dva týdny než byly vráceny peníze. Ze zaplacené ceny hodinek bylo stržena částka cca 300 EUR

Dealer's comment:

Dear Mr. Labsky, Thank you for your review. We did our best to deliver the watch in the timeframe agreed at the initial stage. Sometimes it takes longer because of the holiday period and our suppliers’ limited availability. The watch had a plastic sticker on its surface and gave the impression that it was damaged. Our specialists have verified the watch and confirmed that namely the sticker left that impression, and the watch was perfectly fine. We proposed as alternative solution to re-send the watch to you, an offer you declined. We remain at your disposal for future requests from your side. Best regards, Watches World Customer Service