SPAZIO 21
4.7 out of 5 stars | Reviews: 3368
Detailed explanation of ratings
4.8 | Shipping |
---|---|
4.8 | Item description |
4.7 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Federico F. from on 22. May 2023
Jaeger-LeCoultre ...
Buyer recommends this dealer
Order canceled
Review by Renato S. from on 27. March 2023
Omega ...
Buyer's comment:
Ho aspettato un mese, ma poi non avevano l’orologio che pubblicizzavano e sul quale ci eravamo accordati. Ho avuto il pagamento vincolato per un mese.
Dealer's comment:
Gentile Renato, noi lavoriamo con modelli di orologi molto ricercati, spesso anche fuori produzione, per i quali di conseguenza abbiamo a disposizione pochi, se non addirittura un singolo pezzo che può essere venduto in davvero pochi minuti, ed è questo che è successo nel suo caso. Noi ci siamo offerti da subito di annullare il pagamento in modo che Chrono24 le rimborsasse la cifra versata, ma lei ha preferito aspettare dell'ulteriore tempo nella speranza che un altro pezzo fosse disponibile, nonostante le avessimo comunicato da subito quanto fosse un esemplare introvabile, quindi il periodo di rimborso si è prolungato per un mese, come ha sottolineato lei. Ci dispiace per l'inconveniente speriamo ugualmente di poterla rivedere per i suoi prossimi acquisti. Cordiali saluti 😊
Review by Nicolae A. from on 06. September 2022
Hublot ...
Buyer's comment:
Foarte nepasatori cu cele cerute de mine.
Dealer's comment:
Dear Adam, we are very sorry that your feedback does not match at all with your actual shopping experience with us: request received by you at h 13.19, allowed you to the payment at h14.31, paid by you on the 22th of July, watch shipped within 1 week. All the Team answered you promptly at your requests and you got exactly the watch of your dream: what have you left out? We would have liked to know and help you 😊 In any case, to the next purchase!
Review by Valentin M. from on 24. August 2022
Chopard ...
Buyer's comment:
After delivery of the watch I found some problems and send an email to the dealer to inform them. A week later still no response from their side. I do not think this is normal
Order canceled
Review by John K. from on 13. June 2022
Breitling ...
Buyer's comment:
Het contact op zich verliep prima Ik werd netjes en op tijd te woord gestaan. Leverancier kon bestelde horloge echter niet leveren. Op aangeven van leverancier een ander vergelijkbaar horloge besteld, maar ook deze kon hij uitgebreid niet leveren. Veel tijd aan besteed met resultaat nul.
Order canceled
Review by James. from on 09. April 2022
Breitling ...
Buyer's comment:
A week after I paid for the watch, the dealer could still not confirm when they would ship the watch. I then cancelled the purchase and bought from another dealer.
Order canceled
Review by Marco M. from on 30. March 2022
Seiko ...
Buyer's comment:
Non è stato mantenuto il prezzo pubblicato
Order canceled
Review by Alfredo B. from on 29. December 2021
Baume & Mercier ...
Buyer recommends this dealer
Buyer's comment:
I tempi si sono allungati parecchio e l'ordine è stato annullato
Order canceled
Review by Luca M. from on 25. December 2021
Breitling ...
Buyer's comment:
Schnelle und freundliche Antworten aber immer nur Vertröstungen hinsichtlich des Liefertermines. Nach 30 Tagen über dem Liefertermin immernoch keine Auskunft. Kauf abgebrochen.
Order canceled
Review by Enrico M. from on 02. November 2021
Panerai ...
Buyer's comment:
Dopo aver concordato il prezzo mi è stato comunicato che l'orologio l'avrebbero spedito dopo 15/20 giorni, (poi sappiamo come vanno queste cose e le settimane si sprecano). Chi vende dovrebbe avere a proprie mani la merce e non incolpare fantomatici "fornitori".
Order canceled
Review by Salvatore D. from on 30. October 2021
Blancpain ...
Buyer's comment:
Es ist schade das der Händler in Chrono 24 eine neue Uhr anbietet die beim Lieferanten nicht mehr bestellt werden kann! Ich habe mehrmals vor dem Kauf gefragt ob der Verkäufer sicher ist das er dasvon mir gewünschte Model bestellen kann. Der Verkäufer hat mir versichert das er das kann. --> Kann er offenbar nicht! Nach dem Kauf musste das Geld wieder zurück. Noch schlimmer ist das die gleiche Uhr wieder in Chrono24 inseriert ist unter dem Inseratecode CMYIY3! Was soll das? So verärgert man nur die Käufer.
Order canceled
Review by Philippe T. from on 18. October 2021
Bell & Ross ...
Buyer's comment:
Ce vendeur m’a vendu une montre qu’il n’était pas capable de fournir
Review by Antonín D. from on 09. September 2021
Tudor ...
Buyer's comment:
New watch sent with many fingerprints, wrong package, defect by insensitively change size strap, mark of use. Too much arguments than seller offer discount. Positive: seller offer free shipping return but first time sent wrong label.
Order canceled
Review by GT from on 06. August 2021
NOMOS ...
Buyer's comment:
I bought an inexpensive watch from the seller. The watch should only cost about 1/7 of the market value, which is already quite strange for a commercial seller. So I asked several times for the serial number of the watch. The number was not given to me on the grounds that the buyer would only receive it upon delivery of the goods. This was also strange, because I can ask for the number myself if a concessionaire has the watch in stock and not the dealer. The purchase was then canceled. The reason was that the watch is not available.
Order canceled
Review by Hanno v. from on 21. May 2021
Frederique Constant ...
Buyer's comment:
Die Uhr konnte trotz Zusage nicht geliefert werden
Order canceled
Review by Francesco from on 30. March 2021
Cartier ...
Buyer recommends this dealer
Buyer's comment:
avevo già completato un acquisto con loro e si erano dimostrati convenienti, solleciti e precisi. stavolta purtroppo dopo aver concluso la transazione ho ricevuto diverse comunicazioni a proposito di ritardi inattesi, oltre i tempi di consegna di più di un mese, per poi venire a sapere che il prodotto non era disponibile. ho dunque mancato i tempi per una ricorrenza a cui l'orologio era dedicato e, purtroppo, non ho neanche mai ricevuto alcun messaggio di scuse. consigliati se non avete esigenze specifiche di tempistiche e potete permettervi di aspettare oltre il concordato o magari dover rinunciare all'acquisto
Review by Nicolò B. from on 04. February 2021
Seiko ...
Buyer's comment:
Buona sera , il 5/12/2020 acquistavo il suddetto Seiko in quanto da annuncio del commerciante lo stesso risultava disponibile e quindi il tutto avveniva con largo anticipo rispetto al Natale con i suoi problemi di traffico eccetera , morale della favola?L'orologio mi è stato consegnato il 20/01/2021 , con la netta impressione che il venditore si fosse dimenticato della transazione , il 23/12/2020 ho dovuto entrare in negozio ed acquistare un regalo di Natale "sostitutivo" , quindi avete capito bene , 50 giorni per ottenere una cosa che doveva essere disponibile in al massimo 3 giorni , imbarazzante.
Review by Almerindo D. from on 16. January 2021
Maurice Lacroix ...
Buyer's comment:
Mi hanno spedito la garanzia e tagliando giusto Orologio sbagliato 6007i invece del 6008i, arrivato il 28 dicembre 2020. Ad oggi 10 gennaio dopo un mese dall acquisto Sto ancora attendendo l arrivo dell orologio giusto, nonstante mi hanno comunicato che era disponibile, Attendiamo, Attendiamo sempre Dopo che a caratteri cubitali avevo evidenziato che ne avevo bisogno per 8 gennaio 2021. Hanno spedito l orologio giusto il 7 gennaio con spedizione standard, Dopo tutti gli errori neppure una riconoscenza almeno a spedirlo urgente con consegna il giorno successivo. Valutazione per i prossimi acquirenti: Non ho parole!!!!!!!!!
Review by Matthieu C. from on 15. December 2020
Chanel ...
Buyer's comment:
La montre est OK. En revanche montre reçu en retard de plus d’un mois.. Concernant le contact avec le vendeur si je n’allais pas au devant du vendeur il ne venait pas à moi pour me tenir informé de la date d’expédition. J’ai également un autre souci donc j’ai fait part au vendeur à plusieurs reprises sans obtenir de réponse; Je n’ai eu absolument aucune facture avec le numéro de série de la montre. De plus le certificat trusted check out comporte un autre numéro de série que la montre reçu! Bref je suis très mitigé.
Order canceled
Review by Jan Lau L. from on 17. November 2020
Breitling ...
Buyer's comment:
waited 7 weeks after payment, and then they sent me a cancelation
Order canceled
Review by Francesco from on 17. November 2020
Zenith ...
Buyer's comment:
Ordine completato il 9 luglio. Prima di farlo, avevo informato Spazio21 che avrei annullato un ordine con un altro venditore, ma solo se loro mi avessero garantito che i tempi di consegna erano quelli indicati nell’annuncio (che recava “disponibilità immediata”). Mi hanno risposto che l’articolo era in arrivo dalla casa madre e lo avrei ricevuto entro la fine di luglio, al massimo inizi di agosto, chiedendomi di completare l’ordine in giornata (cosa che ho fatto). Da quel momento, sono stato sempre io a chiedere informazioni, ed è partito un susseguirsi di scuse di ogni genere (pausa estiva, ritardi, approssimarsi di un secondo lockdown, etc), fino ad arrivare ad ammettere che non avevano il controllo della spedizione. Sono passati 4 mesi. Ordine annullato il 6 novembre. Comunicazione sempre su mia sollecitazione, ma comunque sempre cordiale.
Review by Frank H. from on 02. November 2020
Breitling ...
Buyer's comment:
no invoice after weeks of receiving the watch.... the seller keeps on posting he will send the invoice but he doesn‘t! Really bad unprofessionel behavior...
Order canceled
Review by Michele S. from on 27. October 2020
Breitling ...
Buyer's comment:
Im Exposé steht Lieferzeit 2 Wochen. Nach sehr unfreundlicher Kommunikation und kein ernst nehmen habe ich den Kauf nach 16 Wochen warten und hinhalten abgebrochen. Ich wurde jede zweite Woche erneut angelogen, dass es auf dem Weg sei. Sehr schade als erster Kauf.
Order canceled
Review by A.S from on 30. September 2020
Tudor ...
Buyer's comment:
Unfortunately, I didn't have a good experience with the dealer. The specified delivery time was not adhered to, I had to keep asking when the watch would come, although I was always told that the watch would be on time after 4-6 weeks from the order. After the 6th week it was time to ask again for then they said the watch should definitely come for September. When I last asked if they knew when the watch was going to be delivered, they couldn't tell me the exact time. I understand that you had to order the watch in-house, but why write in the ad that it is available immediately and then suddenly it says that it still has to be delivered and it can take 4-6 weeks and then after 9 weeks it is said that you cannot give an exact time. It's good that there is a trusted checkout.
Review by Fahed A. from on 17. September 2020
TAG Heuer ...
Buyer's comment:
I didn’t expect what im received In the Chrono24 Application clearly mentioned its unworn, but when I received its different things Too much small scratches And it’s totally used watch. Based on that i take my decision to not deal with Chrono24 and Spizo21 any more in my life
Order canceled
Review by Paul B. from on 24. August 2020
NOMOS ...
Buyer's comment:
Disappointing. Asked if the watch was available before I ordered and was told it was available and could have it delivered in about 7-10 days. After ordering the delivery time was a couple of days more than the 7-10 mentioned earlier. No messages or watch after two weeks and I contacted them, after which I was told that delivery would take another 3 weeks, due to the fact that “some couriers are on vacation”. Which I found hard to believe since I have had no troubles with any parcel from abroad whatsoever. Canceled the order, which went smoothly though. Communication was fast.
Order canceled
Review by Sander V. from on 18. August 2020
NOMOS ...
Buyer's comment:
Ordered a watch that supposed to be available, but was not. The order time was 4-5 weeks. I cancelled the order after 3 months. During waiting time the price on the watch dropped almost every day which according to this dealer was a glitch. The price I ordered for could not be changed. No problems in communication. Reaction is fast, even on non working hours.
Order canceled
Review by Maxime G. from on 17. August 2020
Seiko ...
Buyer's comment:
La montre indiquée comme disponible ne l’était pas.
Order canceled
Review by Miles T. from on 21. July 2020
Breitling ...
Buyer's comment:
disappointing experience all round really. They advertised the watch as being available so i bought it. It was NOT available, they were sourcing it from some third party who was not able to deliver so my order was cancelled. To make it worse the lack of availability only came to light because i chased up the order.
Review by Stefano D. from on 18. July 2020
Breitling ...
Buyer's comment:
The watch works as expected, and the package was properly done. Shipment could have been done in a more secure way and the electronic warranty could have been activated the day before the shipment instead of months before. Regardless, the biggest problem was that, while the watch was described as a male watch, the dealer shipped the item with a woman wrist band (105-65) instead of a 'standard' male wrist band (120-80) and failed to highlight this in the description or to mention it during the checkout process. I have asked the dealer for a substitution but have received no answer after days. I believe this is unacceptable regardless of whether the dealer was physically closed for vacation (the dealer is shown as not available for weeks) as this is an ONLINE SHOP. Eventually, I had to buy a new wrist band separately for $400. Since the dealer failed to support a customer during the after sale process, I would not recommend it for a transaction.
Buyer's comment:
Bellissimo orologio