Leader in secure luxury watch purchases and sales since 2003

Diamond Source NYC

Trusted Seller since 2018
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 33

4.5 out of 5 stars  |  Reviews: 26

Detailed explanation of ratings 

 4.8
Shipping
 4.3
Item description
 4.5
Communication
88% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Lisa Z. from on 07. December 2020


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Item has to be returned as it is not working and and description was not correct . Very disappointed

Dealer's comment:

We are sorry for any inconveniences this may have caused you.

Review by Artisans F. from on 26. July 2020


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

I believe this seller tries to mislead customers by giving mix information in his listing. The watch I purchased, the listing said 41mm and the bottom detail said 36mm which I clearly missed and when I contacted seller that I would like to return the watch for this reason, his rude response was, didn't you read the listing details before making a purchase, then he calls me portraying to be calling from Chrono24, which again is trying to mislead customer regarding his true identity and at first says he couldn't accept the return but when realized, I was adamant about it and wasn't interested in talking to him but going thru the Chrono24 refund process, that's when he offers to replace the watch with a 41mm which I initially wanted but I couldn't trust this seller anymore and just returned back the watch. It's been 5 days since the watch was delivered back to the seller but I still haven't received my refund. Wasted my time and have my money stuck for 3 weeks now.