SwissIce

Trusted Seller
Watches sold with Buyer Protection: 1065

4.9 out of 5 stars  |  Reviews: 732

Detailed explanation of ratings 

 4.9 Shipping
 4.8 Item description
 4.9 Communication
97% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Richard C. from on 18. March 2023


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Ich habe den Artikel gekauft für eine Datejust 41, geliefert wurde mir ein Artikel der offensichtlich nur für eine Datejust 36 geeignet ist. Ich konnte den Artikel zurücksenden und habe jetzt einen Finanziellen Verlust von 100 Euro. Obwohl mir ein falscher Artikel geschickt wurde. gutes Geschäftsmodell !!

Review by Junn L. from on 21. February 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The dial has missing two posts. I just discovered it when the technician removed my original dial with two posts and replaced the dial with diamond that I purchased from Swissicr.

Review by from on 01. February 2023


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Inaccurate listing. Bracelet was extremely dirty, bent endlinks and broken link pin. No response to mediation request.

Dealer's comment:

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Review by JAN D. from on 01. February 2023


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

HODINKY SE NESHODOVALI S POPISEM-NA UPOZORNĚNÍ ŽE CHYBÝ JEDEN ZLATÝ ČLÁNEK Z PASKU HODINEK NEREAGOVAL,Hodinky byli předělavané, upravené samozřejmě z neoriginálních dílu jak luneta tak číselnik a snažil se domlouvat abych doplatil 1,500 US-dolaru že mi pošle díly které má na skladě.nebyli originál díly od ROLEX.

Dealer's comment:

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.”

Review by Jean-Francois R. from on 25. August 2022


Audemars Piguet ...

Shipping
Item description
Communication

Buyer's comment:

La livraison a pris près de 2 mois… Le produit n’était pas de la couleur indiquée sur l’annonce (bleu marine au lieu de noir)… Le vendeur a pris son temps pour répondre et à d’abord trouvé cela drôle en m’indiquant que le bleu Marine valait plus cher pour ensuite me dire que je pouvais lui renvoyer le produit sans autre alternative… Compte tenu des délais de livraison j’ai abandonné …

Dealer's comment:

Thank you for your business

Review by Alessandro P. from on 08. February 2022


Rolex ...

Shipping
Item description

Buyer's comment:

il bracciale non era della misura descritta e quindi essendo stato manomesso non poteva utilizzarsi per gli orologi ai quali era destinato in origine.

Dealer's comment:

Thank You For Your Business

Review by Osvaldo G. from on 29. December 2021


Rolex ...

Shipping
Item description

Buyer's comment:

The description of the product is unacceptable … very old and used.

Dealer's comment:

“We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.”

Review by Anthony C. from on 16. March 2020


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

The seller sent something completely different from what was advertised, then offered a dishonest excuse when asked to explain.