Leader in secure luxury watch purchases and sales since 2003

Monaco Luxury Watch

This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 4902

4.6 out of 5 stars  |  Reviews: 4,300

Detailed explanation of ratings 

 4.6
Shipping
 4.9
Item description
 4.3
Communication
87% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Daan C. from on 19. May 2022


Breitling Superocean Automatic A17366D81C1A1

Shipping
Item description
Communication

Buyer's comment:

I orderd a watch wich was not in stock

Dealer's comment:

Dear Mr. Cobelens, we are sorry if you are not satisfy by our service. We placed the order on the 9th of February with a delivery time of 6 weeks. So the watch should have be available end of March. During these weeks Breitling informed the suppliers that there is not any more delivery time of the watches that are not in stock. So we stopped with the new orders , we were just focus on the olds one. The watch has been delivered it with 6 weeks of delayed , and we are really sorry for the delayed. Best wishes, MLW

Order canceled

Review by Mark T. from on 17. May 2022


Hamilton Intra-Matic Auto H38455501

Communication

Buyer's comment:

Horloge besteld en nooit geleverd. Na meer dan twee maanden wachten heb ik de bestelling geannuleerd. Ik wacht nog op de financiële afhandeling maar neem aan dat dat in orde komt.

Order canceled

Review by J. V. from on 17. May 2022


Breitling Navitimer Chronograph GMT A24322121C2P2

Communication

Buyer's comment:

To be honest it is not the sellers fault Breitling stopped the manufacturing of the model. Bit if you don't have the watch and you can not order it, don't sell it or list it. I ordered the watch on November 15 and they did tell me that delivery would take "4 - 6 weeks from the confirmation of the order. but in this time of the year before Christmas, we cannot guarantee the delivery before Christmas". I did not have an issue with it, it is the watch I wanted so I was prepared to wait. After that it was silent and I had to ask for updates. I got told the were waiting for Breitling to provide a date over and over again. In the end the message was that they could not supply the watch. So I requested to cancel on may 3. I noticed that a lot of watches on Chrono24 are not available when you inform about availability.

Review by Sanâa B. from on 16. May 2022


Chanel J12 H5705

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Emballage ouvert par de la transport puis refermé avec du scotch Boîte reçue vide

Order canceled

Review by Micheal v. from on 12. May 2022


Breitling Superocean Heritage Chronograph A1331212/C968/152A

Communication

Buyer's comment:

In Januari een Breitling Superocean besteld. Verwachte levertijd was half maart. Vanuit de verkoper geen enkele communicatie over de verwachte levertijd. Alleen als ik zelf mailde kreeg ik antwoord. Ik snap dat ze afhankelijk zijn van de lvertijden bij de fabrikant maar enige communicatie was fijn geweest. Uiteindelijk geannuleerd en in Nederland bij een dealer gekocht.

Dealer's comment:

Dear Mr. Van Saagsvelt please accept our sincere apologies . We understand your disappointment, Breitling has big issues with the productions cWhen we placed your order, the watch was available at the supplier in 6 weeks more or less. Unfortunately during the procedure the watch has a lot of delayed . Breitling doesn't give any more delivery time for noms that are not in stock. We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Petra S. from on 03. May 2022


Breitling Superocean Automatic A17316D81C1A1

Communication

Buyer's comment:

2x vertröstet Uhr im Februar bestellt und Lieferung bis Ende Februar zugesagt, nächste Zusage bis Ende März, doch Mitte April noch immer keine Lieferung auf 2malige nicht mehr mehr geantwortet. Habe die Bestellung dann storniert.

Order canceled

Review by Rostislav N. from on 27. April 2022


Breitling Navitimer B03 Chronograph Rattrapante AB0311211G1P2

Communication

Buyer's comment:

They confirmed delivery of the watches, but did not send anything even after several weeks from the expected date

Dealer's comment:

Dear Mr. Novák please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Yvan G. from on 27. April 2022


Omega Speedmaster Moonphase Co-Axial Master Chronometer 304.33.44.52.03.001

Communication

Buyer's comment:

Commande passée début janvier, délai annoncé 4-8 semaines, finalement le revendeur indique fin avril ne pas pouvoir livrer cette montre …

Dealer's comment:

Dear Mr. Gerardin please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Older than 30 days

Order canceled

Review by Philipp W. from on 12. April 2022


Longines ...

Communication

Buyer's comment:

The dealer gave an estimated delivery date. After this date passed I asked about the status of my order. received the answer that it will take one more week at most. This went on for a few months. In my final message I asked for a tracking number and another update, I was completely ignored. I feel neglected as customer and do not recommend shopping here. I gave two stars because at first the communication was fine.

Dealer's comment:

please accept our sincere apologies for the delayed. We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by jozef M. from on 05. April 2022


Breitling ...

Communication

Buyer's comment:

Ik was bij aankoop op de hoogte dat horloge niet in voorraad was maar bij leverancier besteld was. Na vier maanden heb ik aankoop geannuleerd omdat blijkbaar horloge niet te verkrijgen was. Communicatie was schaars en eigenlijk ondermaats.

Dealer's comment:

Dear Mr. M., please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in6 weeks. Unfortunately during the procedure Breitling didn't give delivery specification. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Pierre A. from on 05. April 2022


Breitling ...

Communication

Buyer's comment:

Initialement, le vendeur m'a indiqué que le délai de livraison serait de 2 mois. Au bout d'un mois et demi, j'ai demandé au vendeur de me confirmer la date de livraison, il m'a indiqué par mail (et non pas via le site) qu'il y avait un délai supplémentaire de 2 mois. 3 semaines plus tard, il a annulé la vente car la montre n'était plus disponible...

Dealer's comment:

.Monsieur A. veuillez vous accepter nos sincères excuses. Nous comprenons votre déception, lorsque nous avons passé votre commande, la montre était disponible chez le fournisseur avec le délais indiqué. Malheureusement, pendant la procédure, la montre est sortie de stock. Encore une fois, s’il vous plaît accepter nos excuses. Nous espérons qu’il y aura une autre chance pour vous montrer nos compétences et notre fiabilité. Cordialement, Monaco Luxury Watch

Order canceled

Review by Jörg B. from on 24. March 2022


Omega ...

Communication

Buyer's comment:

Manchmal hat man kein Glück, und dann kommt auch noch Pech dazu. Der Händler hat wohl viele Uhren nicht vorrätig und bestellt die dann nach Zahlungseingang irgendwo. Manche bekommen die Uhr dann, manche nicht. Ich habe nach 6 Wochen Wartezeit storniert und ein anderes Angebot angenommen. Hatte mir mehr proaktive Informationen gewünscht über den Status der Bestellung. Wer viel Zeit und Geduld hat kann hier bestellen.

Dealer's comment:

Dear Mr. Blum please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available in 6 weeks . Unfortunately during the procedure the watch had bit of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Pierluigi T. from on 24. March 2022


Jaeger-LeCoultre ...

Communication

Buyer's comment:

Purtroppo sono stato sfortunato con lo Jaeger-LeCoultre Reverso Classic Medium Small Seconds prenotato. Il tempo di consegna si è prolungato troppo anche se a dir la verità il venditore aveva avvisato del ritardo nella conferma d'ordine. Ma così è troppo (due mesi). Forse è il caso di evidenziare subito che l'orologio in vendita non è disponibile per molto tempo.

Dealer's comment:

Buongiorno Sig. Tonin comprendiamo la sua delusione, riguardo alla lunghe tempistiche di consegna, ma al momento JLC non informa più sulle tempistiche di consegna. Cerchiamo sempre di gestire tali problematiche con competenza. La prego di accettare, nuovamente, le nostre scuse.Speriamo di avere un'altra occasione per mostrarvi le nostre competenze e la nostra affidabilità.I miei migliori saluti,Monaco Luxury Watch

Order canceled

Review by Claus S. from on 17. March 2022


Breitling ...

Communication

Buyer's comment:

The dealer was quick in communication, but from mid November to first week into March there was no delivery and no date for delivery. I then cancelled. If the dealer had told me that it would takle much longer for the delivery, I could decide to wait or not to buy, the uncertainty and no delivery date despite the was the frustrating element.

Dealer's comment:

Dear Mr. Stoltenborg please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier. Unfortunately during the procedure the watch went our of stock. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Eric D. from on 15. March 2022


Breitling ...

Communication

Buyer's comment:

J’ai du annuler ma commande pour un délai même pas plus important que se qui était prévu mais aucune date de réception et cela bien sûr prévenir rien par contre ils répondent rapidement au mail pour ça que j’ai pas mis 1 étoile

Dealer's comment:

.Dear Mr. Druguet please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available in 6 weeks. Unfortunately during the procedure the watch had some delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Ewelina W. from on 12. March 2022


Chopard ...

Communication

Buyer's comment:

Finalnie sprzedaż anulowana bo sprzedawca nie wyrobił się w terminie. Termin okazał się dłuższy niż deklarowany i brak było jakiejkolwiek informacji ze strony sprzedawcy, że istnieje takie zagrożenie. Czekałam 6 tygodni! Totalnie zero kontaktu - dopiero w momencie mojego zapytania już po upływie deklarowanego czasu dostałam informację, że nie wiadomo, kiedy będzie zamówiony zegarek. Brak profesjonalizmu. NIE POLECAM! Finally, the sale was cancelled because the seller did not meet the deadline. The deadline turned out to be longer than declared and there was no information from the seller that there was such a risk. I waited 6 weeks! Absolutely no contact - it was only when I asked the seller after the expiry of the declared time, Then I received information that it was unknown when the watch would be delivered. Lack of professionalism. NOT RECOMMENDED!

Order canceled

Review by Tino B. from on 12. March 2022


Glashütte Original ...

Communication

Buyer's comment:

Vor drei Monaten bestellte ich eine Glashütte SEAQ Panoramadatum und bezahlte diese auch sofort über das Treuhandkonto von Chrono24. Das von MLW versprochene Lieferdatum war Anfang 2022 avisiert. Auf Nachfrage dann plötzlich Mitte Februar. Am Ende gab ich nach drei Monaten Wartezeit entnervt auf. Entweder war die Uhr dann doch nicht lieferbar oder sie wurde initial “zu günstig” durch MLW angeboten?! In beiden Fällen darf man dann aber nicht so annoncieren. Ich fühlte mich nicht ehrlich beraten und informiert. Nicht empfehlenswert!

Order canceled

Review by Adrian from on 09. March 2022


Hamilton ...

Communication

Buyer's comment:

Montre jamais reçue, impossible de fournir un délai de livraison pour une montre à près de 1000€... Aucun geste commercial, très déçu Achat annulé je ne suis pas près de revenir

Dealer's comment:

Dear Adrian please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier. Unfortunately during the procedure the watch went our of stock. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Artur A. from on 04. March 2022


Girard Perregaux ...

Communication

Buyer's comment:

Ze verkopen horloge dat ze niet eens kunnen leveren. Zeer vervelend als klant zoals ik wauw me zelf voor verjaardag cadeau, maar zeer teleurgesteld!

Dealer's comment:

Dear Mr. Alexanian please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier. Unfortunately during the procedure the watch took a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by vary C. from on 04. March 2022


Omega ...

Communication

Buyer's comment:

J'ai passé commande le 16 novembre , la livraison devait se faire fin janvier, et aujourd'hui , tout est annulé pas de livraison, c'est n'importe quoi.

Dealer's comment:

Dear Mr. Cheam please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Olivier S. from on 27. February 2022


Breitling ...

Communication

Buyer's comment:

Montre en vente alors qu elle n est pas en stock

Order canceled

Review by Evert v. from on 21. February 2022


Breitling ...

Communication

Buyer's comment:

Ordered and paid for a Breitling. After weeks Seller informed me that (first instance) that it would take an additional 6 weeks, after which (one day later) they informed me that Breitling was not able to deliver this watch. They canceled the order stating as reason that 'Client is not interested anymore', which factually isn't true (true reason is that Seller is not able to deliver)

Order canceled

Review by Ernie A. from on 16. February 2022


Longines ...

Communication

Buyer's comment:

Clearly advertised a watch they didn’t have !

Dealer's comment:

Dear Mr. Abbott please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier. Unfortunately during the procedure the watch went our of stock. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Antti J. from on 04. February 2022


NOMOS ...

Communication

Buyer's comment:

Delay

Dealer's comment:

Dear Mr. J. please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had delayed with the delivery because it was not available. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Frank Z. from on 04. February 2022


NOMOS ...

Communication

Buyer's comment:

Eine Uhr zum Verkauf anbieten und dann nicht vorrätig zu haben, macht den Kunden nicht besonders glücklich. Da ich den Betrag schon überwiesen habe, macht es noch komplizierter

Dealer's comment:

Dear Mr. Z. please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had delayed with the delivery because it was not available. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Review by Julien M. from on 23. January 2022


TAG Heuer ...

Shipping
Item description
Communication

Buyer's comment:

Déçu. Temps de livraison très long pour au final ne pas recevoir ce que j'avais commandé mais une autre montre. Beaucoup d'incompréhension sur les questions posées et au final plus de réponses. Je ne peux malheureusement pas recommander.

Order canceled

Review by lebihan from on 19. January 2022


Omega ...

Communication

Buyer's comment:

Mauvaise communication. Aucune proactivité dès le départ pour permettre l’aboutissement de la transaction. Annonce deceptive.

Dealer's comment:

Monsieur Le Bhian, veuillez vous accepter nos sincères excuses. Nous comprenons votre déception, lorsque nous avons passé votre commande, la montre était disponible chez le fournisseur. avec un délias de 6 semaines. Malheureusement, pendant la procédure, la montre à eu beaucoup de retard avec la livraison. Encore une fois, s’il vous plaît accepter nos excuses. Nous espérons qu’il y aura une autre chance pour vous montrer nos compétences et notre fiabilité. Cordialement, Monaco Luxury Watch

Order canceled

Review by Wiktor W. from on 01. January 2022


Breitling ...

Communication

Buyer's comment:

Délai de livraison non respecté, aucune communication. Aucune excuse quant au retard de livraison.

Order canceled

Review by Vadym Y. from on 01. January 2022


U-Boat ...

Communication

Buyer's comment:

Нашел у дилера красивую модель часов потом попросил чтобы мне проверили если у них такая . Мне пришёл ответ что высылайте деньги. Я оплатил данную модель, но через 10 дней после этого мне написали что модели нет. Заморозили мои деньги почти на месяц . И подарок который я хотел сделать на Новый год к сожалению не пришёл. Я очень огорченный ?

Order canceled

Review by Henning H. from on 28. December 2021


NOMOS ...

Communication

Buyer's comment:

Wenn ein Artikel nicht geliefert werden kann, oder sich die Lieferung verzögert, erwarte ich eine Benachrichtigung. Diese sollte erfolgen, ohne das erst beim Händler nachfragt werden muss.

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