Phigora
4.6 out of 5 stars | Reviews: 658
Detailed explanation of ratings
| 4.7 | Shipping |
|---|---|
| 4.6 | Item description |
| 4.6 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Alex G. from on 03. January 2024
Cartier ...
Review by Milton H. from on 06. July 2023
Patek Philippe ...
Buyer's comment:
Am still waiting gor regund as picture was not ssme as watch
Dealer's comment:
I hope you understand that refunds are a bit out of our control. Chrono24 processes the payment and is responsible for refunding as well. We received confirmation from Chrono24 that your partial refund was issued today. Hope you enjoy the watch.
Review by Will L. from on 26. May 2023
Omega ...
Buyer's comment:
Watch was not as expected based on description and photos
Dealer's comment:
We sincerely apologize that the watch was not as expected. We take full responsibility and will continue to search for a better example for you.
Order canceled
Review by A from on 08. December 2022
Rolex ...
Buyer's comment:
Description was conflicting with images..
Dealer's comment:
Apologies for the listing error. The dial is ivory. Under item specifications, it was indicated champagne. As soon as we were notified we edited the listing. We advised the item being sold was as pictured. This listing error was not intentional.
Review by oz from on 17. June 2022
Omega ...
Buyer's comment:
I have never seen worse communication in my life I bought the watch, he did not respond for a whole week, and then said he would ship it out mid next week. Shipping got delayed, I asked for an ETA and I have STILL not gotten a response, over 2 WEEKS later. (To this day I have not gotten a response) Save yourself the time and go buy from someone else who will respond to you.
Dealer's comment:
Apologies that you were not happy with our communication. We immediately reached out to FedEx when you indicated there was a customs clearance. We were not able to tell you an ETA since customs clearance is out of our control. We did everything in our power to have customs clear your package timely.
Review by Ka-sing N. from on 28. April 2022
Rolex ...
Buyer's comment:
Rude staff. Highly unprofessional.
Dealer's comment:
Don't believe this comment is directed at Phigora. We had good communication when the customer wanted to change his address. It did take time for Chrono24 and FedEx to accommodate this. We did everything in our power to satisfy the customer's request.
Review by Marijn S. from on 04. March 2022
Rolex ...
Buyer's comment:
the seller did not sell a correct item, it said 3 times that it was an automatic watch, but turned out to be a hand-wound watch. and there was obvious damage, while it said no damage. so not a reliable advertisement. and the solution is to send it back for which I have to pay the costs. I am very sorry that the problem was not resolved properly by the seller.
Dealer's comment:
We take full responsibility for the description error. All Ref. 6694 Oyster Date's are manual hand winding. This is a vintage watch with its original riveted bracelet. When you contacted us we offered you to return the watch for any repair issues or for a full refund. You declined this and opted for a partial refund to keep the watch as is. If you are not happy with the watch you can still return it for a full refund.
Order canceled
Review by Jock M. from on 12. January 2021
Rolex ...
Buyer's comment:
Different Rolex model advertising
Review by STÉPHANE B. from on 04. May 2019
Piaget ...
Buyer's comment:
J'ai acheté pour la première fois une montre aux USA . Un ami était à NY et le vendeur n'a pas voulu me rendre le service de livrer la montre personnellement . J'ai fait donc appel au service de coursier de l'hôtel de mon ami : coût de a blague 100€ et la montre n'était pas à la boutique ce jour ci (à l'atelier en révision). Finalement un second ami est allé récupérer la montre en personne. Tout ça pour ne pas rendre un service !
Review by Nelson W. from on 12. January 2019
Rolex ...
Buyer's comment:
no comment
Buyer's comment:
Bad communication