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Watches of Mayfair

Trusted Seller since 2014
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 7
Watches sold with Buyer Protection: 1106

4.9 out of 5 stars  |  Reviews: 642

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.8
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Conor B. from on 02. July 2020


Vacheron Constantin ...

Communication

Buyer's comment:

Agreed to sell a vacheron overseas and they highlighted the delivery would be 3 months. I then sent the money. After a few months, I got in contact asking about the estimated delivery. They then said they had no guarantee they would ever receive the watch from an A.D, and they couldn’t give me a estimated time as a result. They were however always polite and easy to deal with.

Dealer's comment:

Thank you for your feedback. At the time of your order, we specified that the timepiece is a pre-order product. After a few months, we have been advised by our suppliers that the watch model that you have ordered is being phased out by the manufacturer. As soon as we had that information, we notified you. Apologies for inconvenience caused. Watches of Mayfair

Review by dominique C. from on 04. March 2020


Seiko ...

Shipping
Item description
Communication

Buyer's comment:

Le vendeur a répondu très tardivement à mes messages. Suite au traitement tardif de la commande, j'ai moi-même téléphoné au vendeur qui ne parle pas un mot de français (contrairement à ce qui est indiqué sur sa fiche). J'ai donc pris contact avec Chrono 24 pour qu'il intervienne auprès de ce dernier. En effet, il n'était pas indiqué sur le site la mention "réservé" comme il est d'usage après achat. Je précise que vous avez communiqué au vendeur le jour même de mon achat (le 12/02/20) qu'il pouvait m'expédier la montre. Il a fallu votre intervention et 15 jours d'attente avant que je reçoive celle-ci. Ce vendeur n'est pas sérieux. A fuir.

Dealer's comment:

Dear Mr Daviau, Thank you for your review. We would like to respond to the points raised in your feedback. You placed an order on the 12th of February for this timepiece. Prior to you paying for the watch, it was made clear that the delivery period would be 1-2 weeks. We dispatched your watch on the 20th of February and you received it on the 24th of February, this was 12 days after you made the original payment. Therefore, your order was delivered within the time frame specified. Veuillez noter qu'un seul employé de cette entreprise peut parler un peu de français. Nous sommes une entreprise basée en Angleterre, nous essayons d'aider nos clients internationaux du mieux que nous pouvons. La communication peut parfois être compliquée, nous comptons sur la bonne nature de nos clients pour pouvoir réussir. Nous espérons que vous apprécierez la montre . N'hésitez pas à nous contacter si vous avez d'autres questions. Cordialement Watches of Mayfair

Order canceled

Review by LOUIS A. from on 14. January 2020


Ball ...

Buyer recommends this dealer

Communication

Buyer's comment:

Good deal