Burdeens Jewelry
4.9 out of 5 stars | Reviews: 607
Detailed explanation of ratings
| 4.9 | Shipping |
|---|---|
| 4.9 | Item description |
| 4.9 | Communication |
Here's what buyers are saying about this dealer
Order canceled
Review by William F. from on 03. April 2024
Montblanc Montblanc TimeWalker Voyager UTC Stainless Steel White Dial 42mm 109333 Full Set
Dealer's comment:
Hello, We are so sorry for the inconvenience. All Watches are shipped insured, and the insurance on a $1000+ item requires a signature for pick up. We did request for this item to be held for delivery per the tracking number. Why the timepiece was sent back to us I cannot conclude as it was not requested by UPS. If you'd like to reattempt your purchase delivered to an address that the package can be signed for at, we would love to assist you!
Older than 30 days
Review by Donato K. from on 23. June 2022
Zenith ...
Buyer's comment:
Unfortunately I asked if the watch has any scratches, received a positive answer. But when the watch arrived it had a defect in the case, so that I almost cut myself because of the damaged case. Not visible via photos, not described beforehand. Then I had to pay VAT and shipment to send back. I had to wait over 1 month, 35 days, until he finally accepted the watch !!! Only then I received my money (now/today..). Seller did not even was polite to tell Chrono24 he received the watch, so that I had to wait an extra 7 days. I am just disappointed.
Dealer's comment:
I'm sorry that you had a bad experience however you did purchase a 70 year old timepiece and expected it to be in NOS condition. The return is processed through Chrono24 and the funds are released upon receiving the return. With international shipping we are at the mercy of customs...
Review by Alessandro B. from on 20. May 2021
TAG Heuer ...
Buyer's comment:
Missing papers which was stated they had on the description of the item. Watch came with no additional links for me to use to adjust the bracelet. Unhappy
Dealer's comment:
We apologize about the missing paperwork and we worked quickly to provide a partial refund. In terms of the links, unfortunately as the timepiece is preowned so we only have the links which are provided when the watch is sold to us. The number of links is visible in the photos.
Review by Man Kin S. from on 21. June 2019
Girard Perregaux ...
Buyer's comment:
Defecr found, not “like new” as described.
Review by p from on 26. March 2019
Breguet ...
Buyer's comment:
時計に巻き付けられていた青色のテープの糊が溶けて時計にベットリ張り付いていた。
Buyer's comment:
I was not informed that an in person signature was required. I tried to have to order re routed to my work or held at UPS but the seller had restricted the delivery. The seller said they arranged to have the item held at UPS but when I went in to pick it up the next day I was told the item had been sent back to the seller.