Million-Watches

Trusted Seller
Number of recommendations from other Chrono24 dealers: 4
Watches sold with Buyer Protection: 1343

4.9 out of 5 stars  |  Reviews: 1247

Detailed explanation of ratings 

 4.9 Shipping
 4.8 Item description
 4.9 Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Patrizio F. from on 11. July 2022


Rolex ...

Communication

Buyer's comment:

Réserve a 11 h a 16 h montre vendu à quelqu’un d’autre sans me prévenir ni me laisse le temp de paye

Dealer's comment:

Thank you for your opinion. However, you have continued to ask questions and claims after the order. In our description, we specifically state that you would like to send us the payment confirmation immediately after ordering, so that an intermediate sale can be avoided. This you have not done, but as described further questions and claims.

Order canceled

Review by Christian B. from on 09. March 2022


Rolex ...

Communication

Buyer's comment:

Leider wurde die Uhr nach Bestellung und Bezahlung nicht geliefert, da sie angeblich schon verkauft war. Mein Geld habe ich zurückbekommen.

Order canceled

Review by Artur S. from on 05. November 2021


Rolex ...

Communication

Buyer's comment:

The seller advertised watch as a full set but after payment the seller informed me he doesn’t possess the Rolex warranty card. Seller informed me he can deliver watch without the warranty card or I have to wait after he will get it and than he ship the watch.

Order canceled

Review by Georg S. from on 06. August 2021


Rolex ...

Communication

Buyer's comment:

Uhr bestellt. Bestellung bestätigt. Geld überwiesen und nach Zahlungseingang wurde die Bestellung storniert. Auf Anfrage widersprüchliche Begründungen. Der Händler wirkte hier nicht seriös bzw Glaubwürdig.

Dealer's comment:

Sehr geehrter Kunde, wir verstehen Ihre Verärgerung, jedoch bieten wir unsere Uhren auf verschiedenen Internetplattformen, sowie in unserem Geschäft zum Verkauf an. Hin und wieder kommt es dabei leider zu Zwischenverkäufen. Das liegt vor allem daran, dass wir bei solch attraktiven Angeboten eine große Anzahl von Preisvorschlägen erhalten. Natürlich wird die Uhr an den Käufer verkauft, der zuerst zahlt. Wir bitten daher um Ihr Verständnis!

Review by Claus K. from on 07. June 2021


Patek Philippe ...

Shipping
Item description
Communication

Buyer's comment:

Was told that the watch had no visible signs of wear - the watch had several knicks on bezel and case. Was told nothing about the watch being equipped with a non Patek Phillipe strap - which it was. Seller first asked what kind of price reduction I had in mind as they admitted the above. But suddenly there was no longer room for any kind of reduction. I was offered to return the watch - but I decided to keep it. The watch is beautiful - the description was just deficient.

Order canceled

Review by antonino d. from on 22. March 2021


Rolex ...

Communication

Buyer's comment:

Persona scorretta.

Review by M. from on 24. February 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Watch was described as mint condition. Unworn with original box. Box received was not original box and all 4 lugs were scratched although I was informed both on the description and communications that this was unworn.

Order canceled

Review by Fabien C. from on 11. February 2021


Rolex ...

Communication

Buyer's comment:

Watch already sold but inform the day after..when you have already paid for it.

Dealer's comment:

Dear customer, there was only one misunderstanding, we continued to offer you the opportunity to buy the watch.

Order canceled

Review by Daniel N. from on 20. January 2021


Rolex ...

Communication

Buyer's comment:

Mi hanno prima fatto una controproposta, io l’ho accettata e pagato. Dopodiché mi dicono che il prezzo è troppo basso e devo aggiungere dei soldi. Poco seri

Dealer's comment:

We have already told you before that an employee made a mistake while advertising. This was not an intentional mistake

Review by Davy T. from on 11. January 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

The telescope is not aligned. Rolex noticed a discrepancy but could not do an expert assessment. I hope the mechanism is authentique ...

Dealer's comment:

Dear customer, After receiving the watch, you never contacted us again, you have neither asked to return the watch, nor have you complained about anything. In addition, we always answered all of the questions and were always in touch with you, we definitely cannot understand the frustration you have now revealed about the chorno24 rating.

Review by dario d. from on 26. October 2020


Blancpain ...

Shipping
Item description
Communication

Buyer's comment:

The "new strap" was not original but a low quality cordura after market signed "Blancpain"; besides, also the documents leave doubts, the watch reference was wrong and there were check control sheets referred to another Blancpain watch

Review by GUILHERME C. from on 05. April 2019


IWC ...

Shipping
Item description
Communication

Buyer's comment:

The watch was advertised as a complete set, but when I get it, it wasnt. It has the original box, the manual and a piece to change the perpetual calendar missing. The shipping has been delayed for 1 week. Had to wait for 5 days to return the watch, because something went wrong with the seller bookings with Fedex...