Over 360 employees facilitating the ideal shopping experience

Harri Asunta

Trusted Seller since 2013
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 19

4.4 out of 5 stars  |  Reviews: 11

Detailed explanation of ratings 

 4.1
Shipping
 4.4
Item description
 4.7
Communication
90% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Dirk S. from on 04. November 2019


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Erst nach dem Versand informierte der Händler über einen massiven Mangel (das Band war an 2 Stellen stark beschädigt!). Dies hatte er auch zuvor bei der ausdrücklichen Anfrage meinerseits nicht erwähnt.

Dealer's comment:

My intention was to fix the fault before shipping, but it turned out not possible so quickly. Instead I offered the buyer some possibilities to do this, and in the end I offered a refund according to the maximum amount the buyer was quoted by his clocksmith to repair the bracelet. It was made very clear that I’m offering the refund with the condition of not getting unreasonable negative feedback, which is what has now happened. I would like to cancel the deal for full refund and pay the shipping costs immediately. Also the feedback for shipping is totally unfair, my ad quotes 2-4 working days and it took three