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Stevanella Orologi

Trusted Seller since 2009
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 6
Watches sold with Buyer Protection: 3049

4.9 out of 5 stars  |  Reviews: 1,914

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.8
Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Vadim K. from on 09. May 2022


Breitling Chronomat 44 AB011011

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Communication

Buyer's comment:

Extremely dishonest seller: 1. The watch was described as new and produced in 2022. To be honest the watch looked like new, but the original box was very old (even glue inside dried out and falls). Moreover electronic warranty card (which comes with all Breitling watches since 2013) was not come. Fallowing this I urgently asked the seller about exact date of production/buying this watch - no exact answer with proofs, only words and even personal insults! The real date of production is 2010!!! 2. The warranty is not valid (not activated and without stamps and date of dealer on necessary fields). I asked Breitling support about this warranty - they answered it is not valid. And this seller is not official dealer of Breitling- so she can’t activate the warranty even if it would be possible. 2. Timing is not up to Breitling and to be honest Any standards - the watch lost more than 40 seconds / 12 hours. This is one more proof that this watch is very old. And it needs to be fully maintained. Without warranty the average price is about 1000 EUR. Don’t trust words of this seller - demand documents first and check them before you buy something!

Dealer's comment:

The watch come with all papers as showed on the pics, u called yourself paranoid and now I understand why!!!

Review by Thomas from on 30. April 2022


Patek Philippe Nautilus steel Bracelet 5726 - 5980

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Buyer's comment:

NOT a honest guy that you can trust

Dealer's comment:

U didn’t buy anything and left me negative feedback, why? Is not my fault if the bracelet doesn’t fit in u watch!

Older than 30 days

Review by A.M.Z. from on 26. October 2021


Rolex ...

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Buyer's comment:

Shipping to me was quick and safe. Watch was the worst i have ever bought. Descrived as very good by the seller, the watch was barely running. Fully wound, it stopped every few minutes. Case and hands were very damaged. Tube + crown were out of function and super worn out. Watch came without a proper invoice, not my name on it, no watch description, no serial number. To return the watch, i had to drive around the city for one hour, trying to find a delivery driver as the seller told me, that he can not book a pick up at my place. Personally, i can not reccomend buying from this seller.

Dealer's comment:

Ok the watch didn’t like and this a personal appraisal for a used watch anyway is come back without shipping cost return, u didn’t find DHL in Germany??? Check on Google u find in every corner or book the pick-up to home by phone!

Review by Frans Reijnen FIRM DE ELMER BV from on 18. January 2021


Rolex ...

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Buyer's comment:

asked for correct name on invoice several times still got no correct invoice with company name on it DE ELMER BV

Dealer's comment:

Sorry but u didn’t explain better about the details for invoice, anyway thanks for purchase. Stevanellaorologi.it

Review by from on 28. September 2020


Tudor ...

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Buyer's comment:

There were usage scratches on the bracelet.

Review by Daniel P. from on 16. December 2019


Rolex ...

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Buyer's comment:

Handlaren sade att varan var i gott skick. När jag tog varan till AD fick jag förklarat att den var felpolerad, oauktoriserat servad och förmodligen fuktskadad. Dessutom saknades kronan på boxen vilket också var tråkigt då boxen på bilden hade en krona.

Dealer's comment:

Next time before buying you have to read the description better, however you have returned the item, what else? stevanellaorologi.it

Review by Frits R. from on 02. July 2019


Panerai ...

Buyer recommends this dealer

Shipping
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Communication

Buyer's comment:

Is een andere

Dealer's comment:

Thanks for purchase

Review by Hortensia from on 18. March 2019


Rolex ...

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Buyer's comment:

Sehr unhöflicher und arroganter Verkäufer. Ich hatte eine Frage zum Armband (es ist aus den 60/70ern, was mir ein Rolex Händler bestätigt hat, wohingegen die Uhr und die Clasp aus den 80ern sind. Im Angebot stand nur 80er Jahre...). Diese einfache Frage konnte/wollte er mir nicht beantworten und wurde sehr frech. Unmögliches Verhalten. Versand berechnet als 70€ und für 50€ über UPS verschickt. Na gut.

Dealer's comment:

Hello, if u’re not satisfied, why u don’t come back the watch? Anyway if u keep thanks and enjoy!

Review by Anders M. from on 06. October 2018


IWC ...

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Buyer's comment:

Jeg fik af vide at uret kun skulle have et service, men det har vist sig at uret har været fugt skadet og der er lidt rust i urværket. Dreje kransen virker heller ikke korrekt.

Review by Sara L. from on 10. March 2018


Hamilton ...

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Buyer's comment:

Not the described color

Review by GUILLAUME D. from on 26. January 2018


Jaeger-LeCoultre ...

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Buyer's comment:

la livraison n'est pas conforme à la description !

Dealer's comment:

Why do u keep it? If u're not satisfied come back the watch!!! U've 14 days for return policy.

Review by Gregor F. from on 21. May 2017


Panerai ...

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Buyer's comment:

Der Händler sendete mir eine Uhr mit einem (kleinen) Fehler. Das Bild der Uhr in der Anzeige war nicht echt. Als ich die Uhr zurücksendete, behauptete der Händler, ich hätte sie beschädigt, und zahlte mir nur einen Teil des Geldes zurück. Trusted Checkout kann da leider nicht helfen. Very bad experience.

Review by . from on 02. January 2017


Zenith ...

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Item description
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Buyer's comment:

Saphirglas hatte ein Loch, Uhr wurde jedoch mit Zustand "sehr gut" angeboten. Rücksendekosten wurden trotz Verschulden des Händlers nicht erstattet. Kaufvertrag musste mangels irgendeines Nachlasses oder Entgegenkommens seitens des Verkäufers storniert werden. Insoweit auch keine Entschuldigung des Verkäufers, lediglich die "Anweisung": send back the watch.