Aika Juweliere GmbH
4.7 out of 5 stars | Reviews: 3994
Detailed explanation of ratings
4.7 | Shipping |
---|---|
4.8 | Item description |
4.6 | Communication |
Here's what buyers are saying about this dealer
Review by Miguel H. from on 30. March 2024
Tissot Tissot Zubehör Verlängerungsglied PRS 200 PVD gelb T613031558
Buyer recommends this dealer
Older than 30 days
Review by M. Nasseri A. from on 09. December 2023
Alpina ...
Buyer's comment:
seller took a long time to reply messages, sometimes they wouldn't even reply. Had to get chrono to contact them. package took ages to arrive even though it was sent on dhl express. package was sent back to seller as seller failed to respond to dhl queries. would not recommend seller.
Order canceled
Review by Emanuele from on 24. October 2023
Seiko ...
Buyer's comment:
Purtroppo non mi sono trovato bene perché ho acquistato un prodotto come disponibile ma che in realtà non lo è mai stato. Dopo un mese e mezzo di continui rinvii ho dovuto annullare l’ordine. Spero andrà meglio la prossima volta
Order canceled
Review by Gilles C. from on 08. July 2023
Hamilton ...
Buyer's comment:
Attendre plus de 3 semaines pour un bracelet sans avoir de nouvelle du vendeur… j’ai préféré annuler
Order canceled
Review by Luc S. from on 02. May 2023
TAG Heuer ...
Buyer's comment:
Before purchasing good and quick response. After no reply to my messages. Order deleted To bad, loved to have it 😩
Order canceled
Review by Jakub from on 01. April 2023
Certina ...
Buyer's comment:
Niestety sprzedający podaje daty dostępności produktu, których nie jest w stanie dotrzymać, a co najgorsze stosuje metodę wielokrotnie. Niestety, pomimo najszczerszych chęci, nie mogę polecić tego sprzedającego.
Review by Bruno V. from on 11. March 2023
Tissot ...
Buyer's comment:
il était indiqué sur l'annonce : "livraison entre 6 et 10 jours" , apres cinq reports, il aura fallu au final 8 semaines pour être livré d'un simple bracelet. ca fait long ! donc trés déçu. de plus la taille n'étant pas mentionnée, je me retrouve avec un bracelet dont une partie semble trés courte donc la boucle se retrouve décalée du poignet ce qui est moche mais surtout gênant.
Review by Ercan K. from on 14. September 2022
Mido ...
Buyer's comment:
The seller sold me an item doesn’t have on hand. Communication is terrible. After I bought the item, the seller ordered the item from Mido! Shipping took almost 2 months!
Order canceled
Review by MSF from on 16. August 2022
Oris ...
Buyer's comment:
Have ordered a leather strap, unfortunately the strap could not be delivered. I give this low rating because there was no communication what so ever, after 1,5 week the order has just been cancelled. I dont have any experience in buying a watch from this supplier. Cheers
Order canceled
Review by Nicola B. from on 30. July 2022
Oris ...
Buyer's comment:
Always replied my in German language, even if I always wrote in English and I cannot understand German
Order canceled
Review by Jacques C. from on 09. May 2022
Seiko ...
Buyer's comment:
Watch was mentioned as available and ready to ship when it was actually not the case.
Review by Tânia C. from on 12. March 2022
Festina ...
Buyer's comment:
Slow response, shipping took very long without follow up or precise response from shipper
Review by Alessio S. from on 19. February 2022
Seiko ...
Buyer recommends this dealer
Buyer's comment:
Il bracciale non corrisponde
Review by g e. from on 12. February 2022
TAG Heuer ...
Buyer's comment:
Ship was delayed three months! Even got a similar item, similar distance a month later and of course got here before, no accountability by the seller, just said, many times, it’s delay due to pandemics; no way to track shipment at all. Totally unhappy!
Review by Stephane D. from on 13. November 2021
Oris ...
Buyer's comment:
Ce professionnel m'a menti sur l'article (bracelet en titane) et sur sa longueur. Après m'a réclamation il m'a proposé de m'envoyer des maillons complémentaires et après 2 semaines n'ayant rien reçu, il m'annonce qu'il n'y a plus de maillons disponibles. Donc il faut maintenant que je renvois la bracelelet pour me faire rembourser. Je ne comprends d'ailleurs pas pourquoi chrono24 a payé sans mon accord sachant qu'il y avait un problème.
Review by Gino M. from on 11. September 2021
Davosa ...
Buyer's comment:
die versprochene Uhr war als neu deklariert und kam defekt an, das Datum war nicht verstellbar, bei bereits aufgeschraubter Krone
Review by Deg W. from on 07. August 2021
Hamilton ...
Buyer's comment:
The watch took nearly a year to deliver With no good explanation or any type of regular feedback
Order canceled
Review by Marko H. from on 19. June 2021
Seiko ...
Buyer's comment:
Watch in question was not in stock, in fact watch wasn't released on the market yet. When i finally realised that i cancelled the order. Now i have to wait for Chrono24 to return my money. Frustrating and dissapointing experience. Communication from the seller was poor.
Order canceled
Review by Jérôme T. from on 27. March 2021
UNCLE SEIKO ...
Buyer's comment:
Mise en vente d’un produit qui n’est en fait pas disponible avant 3 mois De plus vendeur peu réactif aux messages
Order canceled
Review by Falco from on 04. November 2020
Seiko ...
Buyer's comment:
After payment, turns out item was not on stock and had to be ordered with Seiko. Seller reported that delivery would require two months. Why sell something that you don’t have?
Review by Francesco C. from on 31. October 2020
Hamilton ...
Buyer's comment:
L’articolo non è mai arrivato
Order canceled
Review by Noé from on 28. September 2020
Hamilton ...
Buyer's comment:
Commande passée, délai de livraison dépassé, après réclamation, le vendeur m'avoue qu'ils n'ont pas le produit en stock. Attente plusieurs semaines avec un délai de livraison sans cesse repoussé, j'ai finalement annulé la commande.
Order canceled
Review by Liam S. from on 14. June 2020
Seiko ...
Buyer's comment:
The dealer sold a watch they didn’t have. It didn’t even arrive to them by the end of the estimated delivery period. I cancelled the order as I didn’t wish to wait about month for the watch I’d paid for.
Order canceled
Review by Frédéric S. from on 14. May 2020
TW Steel ...
Buyer's comment:
L’annonce stipulait que la montre était dispo et une fois validé le paiement. Elle ne l’est plus et ne peut plus l’avoir. Pourtant cela avait bien commencé réactif à ma première sollicitation mais après, plus compliqué d’avoir des réponses à mes questions. Dommage
Review by Charles P. from on 31. December 2019
Baume & Mercier ...
Buyer's comment:
Took over a month and a half to deliver, felt it was very poor service.
Review by Darren D. from on 12. September 2019
Oris ...
Buyer's comment:
All the communication emails where in German despite me asking for them in English, so I obviously didn't understand a thing. My order took a very long time to arrive. Over all not very happy with this dealer.
Dealer's comment:
We are sorry for your experience. Unfortunately, our automated emails are only available in German. Of course, our staff is happy to help you in English. We did not have the product on stock, so we got you a brand new watch directly from Oris, which was shipped 10 days later. Usually this only takes a week, but we cannot order watches from Oris on weekends ;) Nevertheless, I hope you enjoy your new diver's watch!
Review by Timo G. from on 10. April 2019
Hamilton ...
Buyer recommends this dealer
Buyer's comment:
Klasse kontakt, schnelle lieferung. Absolut weiterzuempfehlen.
Review by Lars B. from on 12. December 2018
Seiko ...
Buyer's comment:
I waited for two months instead of one 2-6 days as mentioned in the ad. The watch was placed in a small green Seiko box instead of the original white one, so now i don't have a full set and this will affect the value if I plan to sell the watch. When I asked the dealer if they could compensate me or inquire with Seiko for a original box they wrote "If you don't want the watch please send it back" This after a two month delay... Zero stars for customer service!
Dealer's comment:
We can understand the trouble. But the delayed delivery was communicated several times by mail. A cancellation would not have been a problem. Furthermore, it was reported that it is a correct Seiko 5 box, which we have received to the model from the manufacturer Seiko. Again, a cancellation was offered because of the dissatisfaction.
Review by STEVEN M. from on 04. February 2018
Alpina ...
Buyer recommends this dealer
Buyer's comment:
we have found that since my wife started using the watch, it works some of the time and it does not work some of the time. there seems to be an intermittent fault whereby the watch will not synch with the MMT-365 App causing it to lose time frequently. i'm an Alpina horological watch owner already so I'm familiar with how to use the watch. this watch that you supplied me is not working properly. would you please let me know what you would like me to do with the watch as I cannot use it in this state?
Review by Kenneth D. from on 06. October 2017
Hamilton ...
Buyer's comment:
Seller used the wrong adres even though I repeatedly asked him to check the adres. Also the seller said repeatedly that the item was send while it was not.
Dealer's comment:
Das Band wurde an die Versandanschrift gesendet, die über chrono24 angegeben wurde. Abweichende Lieferanschriften sind bei Bestellung über chrono24 nicht möglich!
Buyer's comment:
En qué no tenía una foto del artículo para enviar pero fui mi error porque yo pensaba que era un reloj pero el costo era mayor que el artículo