Watch Shop International
4.6 out of 5 stars | Reviews: 926
Detailed explanation of ratings
| 4.6 | Shipping |
|---|---|
| 4.7 | Item description |
| 4.6 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Arthur M. from on 23. January 2024
DANIEL WELLINGTON ...
Review by Rodrigo R. from on 05. May 2023
Casio ...
Buyer's comment:
He sold the watch and sent me via FEDEX without knowing that in Brazil the taxes for fast shipping are higher than the watch itself. I couldnt pay and chrono24, the seller and FEDEX did absolutely nothing for me.
Dealer's comment:
Hi, we would like to apologize for your negative experience at our service. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We are using an express shipping and import taxes are to be paid by the buyer. We seek you understanding. We will make it better next time to accomplished your order thank you so much for your support. And wish you have a nice day.
Order canceled
Review by Jakub S. from on 21. January 2023
Casio ...
Buyer's comment:
After they confirmed my order and after I have sent the money I was waiting 9 days just to receive message about them not being able to ship the product. Why do you even confirm the order then. Pure disappointment.
Review by Mensur L. from on 25. July 2022
Maserati ...
Buyer's comment:
War nicht das Uhr was ich bestellt
Dealer's comment:
Hi, we would like to apologize for your negative experience. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We checked our the message exchange that we had from you but there is no information that you receive a different watch considering that the watch was delivered since 13 Jul 2022. We are surprised to receive this feedback through this review section. Our Team will get in touch with and will rectify the order if there is a need to. We hope to amicably settle the issues with you. Have a great day.
Order canceled
Review by ANDREA R. from on 10. October 2021
Citizen ...
Buyer's comment:
Non risponde alle domande non aveva disponibile l’orologio da me acquistato
Order canceled
Review by jean-roch r. from on 15. September 2021
Citizen ...
Buyer's comment:
charge extra cost for delivery
Order canceled
Review by Isidro R. from on 21. June 2021
Casio ...
Buyer's comment:
Si no tienen el producto no lo ofrezcan.
Review by DANILO FRONTAROLLI D. from on 06. April 2021
Tissot ...
Buyer's comment:
Seller did not comply with Ad Rules.
Order canceled
Review by RYU from on 20. March 2021
Seiko ...
Buyer's comment:
Poor communication. They offered me a deal, and then said they no longer had the watch available.
Order canceled
Review by Mastromatteo D. from on 09. March 2021
Seiko ...
Buyer's comment:
Nel mio caso non è andato a buon fine la consegna, che inspiegabilmente e ritornata al mittente, come da colloquio telefonico con DHL!! Dopo tale evento e mia mail chiedendo di rispedirlo o di farmi il rimborso si è eclissato, ho dovuto chiamare per farmi rimborsare Chrono24!
Order canceled
Review by Markus A. from on 06. March 2021
Citizen ...
Buyer's comment:
no shipping
Order canceled
Review by Edward F. from on 04. February 2021
Seiko ...
Buyer's comment:
Bait and switch. They had the watch listed at a price, but when I purchased the watch they didn't have it or would not sell it at that price since the watch had gone up in value. Chrono24 refunded my money without any problem. The only thing wasted was my time. I had to pay more for the watch with a different seller using someone other than Chrono24.
Dealer's comment:
Really sorry for this issue. We have some error in our system therefore the stock takes were messed up. We will improve our service and serve you better next time. Thank you so much.
Order canceled
Review by Octavio B. from on 04. February 2021
Seiko ...
Buyer's comment:
Die ware nach ein monat war noch nicht geliefert
Dealer's comment:
Really sorry for this issue. We will improve our service and serve you better next time. Thank you so much.
Order canceled
Review by Anna Maria D. from on 28. December 2020
FERRARI ...
Buyer's comment:
Dopo due settimane dall'acquisto, il commerciante mi ha informato che l'articolo non era al momento disponibile, causandomi non pochi disagi per un regalo che pensavo di aver acquistato. Il team di Chrono24, invece, è stato gentilissimo e molto attento.
Dealer's comment:
Thanks for leaving us such a review. we apologize for the inconvenience we will make it better next time to accomplished your order thank you so much for your support
Order canceled
Review by 景旭 李. from on 16. December 2020
Seiko ...
Buyer's comment:
This shop lists products even though it is not available、After waiting for a week, it was canceled after all, and there was no sincere apology If only sorry, even kindergarten children can say
Dealer's comment:
Thanks for leaving us such a review. we apologize for the inconvenience we will make it better next time to accomplished your order thank you so much for your support
Buyer's comment:
Never shippped kept pending